Originally Posted by
B747-437B
Again, does anyone know a way to contact this elusive "Gold Desk"? I've spent half the morning arguing with general reservations who swear that there is no such thing as the Gold Desk and that there is no way for a Gold member to wait list an upgrade request.
There is. If they have your number registered and you are gold, you go straight through. If not, politely ask to go to the Gold Desk. Try calling the main Emirates number rather than reservations as they are a different entity. Good luck!