How to get bumped off/upgraded...
Sep 3, 2012 | 9:16 am
#16
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 13,004
They might be switching planes but the product will still be vastly superior to LY's (in fact in some ways more so after the change).
Sep 3, 2012 | 4:09 pm
#17
Join Date: Jul 2010
Location: TLV/ATH/LON/EZE/NYC/UIP
Programs: BA*GFL, A3*G, AF*P
Posts: 1,045
Oct 25, 2012 | 8:29 am
#18
Company Representative - El Al Airlines
Join Date: Mar 2008
Posts: 162
I've always wondered this because I hear of plenty of people getting offered to be bumped off elal flights but whenever I ask at the check in desks, the check in assistants look at me in a funny way! Is this the wrong way to go about this? Is there a technique?
Also, on my outward flight to tlv two weeks ago, i was travelling alone, and a friend of mine who was also traveling alone got automatically upgraded to business?
My question is, how do you get bumped off/upgraded? Is it pure luck or are there other factors involved?
Also, on my outward flight to tlv two weeks ago, i was travelling alone, and a friend of mine who was also traveling alone got automatically upgraded to business?
My question is, how do you get bumped off/upgraded? Is it pure luck or are there other factors involved?
Any passenger may ask El Al's representative at the check-in counter and volunteer to be offloaded the flight due to an overbooking situation ('bumped'). Our ground crew must register the passenger in their system. In the event there is an overbooking, the passenger will be transferred to another flight based on first come/first serve basis.
An upgrade to a higher class is made only when the passenger is registered for it or purchases an upgradable ticket. All questions must be forwarded to an El Al office (link below).
http://www.elal.co.il/ELAL/English/A...sOfficeEn3.htm
Please don't hesitate to contact me with any further issues
Liat, EL AL
Oct 25, 2012 | 11:07 am
#19
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 13,004
How come other airlines can take FT seriously, have proper reps (sometimes even more than one) that actually take the time to come on here on a daily bases to listen to their customers and try and help, yet you guys can't make an appearance once a month, never mind daily...
It's called זלזול
Last edited by clubman; Oct 25, 2012 at 11:18 am
Oct 28, 2012 | 2:09 pm
#20
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,401
