Originally Posted by
EL AL Rep.
Please don't hesitate to contact me with any further issues
Liat, EL AL
Will he/she have to wait 2 months for a reply again...?
How come other airlines can take FT seriously, have proper reps (sometimes even more than one) that actually take the time to come on here on a daily bases to listen to their customers and try and help, yet you guys can't make an appearance once a month, never mind daily...
It's called זלזול