Originally Posted by
lev441
I've always wondered this because I hear of plenty of people getting offered to be bumped off elal flights but whenever I ask at the check in desks, the check in assistants look at me in a funny way! Is this the wrong way to go about this? Is there a technique?
Also, on my outward flight to tlv two weeks ago, i was travelling alone, and a friend of mine who was also traveling alone got automatically upgraded to business?
My question is, how do you get bumped off/upgraded? Is it pure luck or are there other factors involved?
Hello lev441,
Any passenger may ask El Al's representative at the check-in counter and volunteer to be offloaded the flight due to an overbooking situation ('bumped'). Our ground crew must register the passenger in their system. In the event there is an overbooking, the passenger will be transferred to another flight based on first come/first serve basis.
An upgrade to a higher class is made only when the passenger is registered for it or purchases an upgradable ticket. All questions must be forwarded to an El Al office (link below).
http://www.elal.co.il/ELAL/English/A...sOfficeEn3.htm
Please don't hesitate to contact me with any further issues
Liat, EL AL