EasyJet Holidays cannot provide breakdown of costs
Feb 15, 2024 | 9:31 am
#1
Original Poster
Join Date: Sep 2011
Location: uk
Programs: ALLAccor Silver, HHonours Silver, Radisson VIP, IHG Platinum Elite, Royal Jordanian Gold Sparrow
Posts: 402
EasyJet Holidays cannot provide breakdown of costs
Hi,
I had to cancel an easyJet Holiday due to coronavirus in December. My travel insurance claim has been denied because easyJet cannot provide a full breakdown of the holidays costs ie. Flight, TFC’s, Hotel cost, and transfer costs.
EasyJet have replied stating the holiday was sold as a bundle and therefore they cannot breakdown the package costs.
Has anyone else experienced this, or have any advice how to get the issue resolved?
Thanks in advance
I had to cancel an easyJet Holiday due to coronavirus in December. My travel insurance claim has been denied because easyJet cannot provide a full breakdown of the holidays costs ie. Flight, TFC’s, Hotel cost, and transfer costs.
EasyJet have replied stating the holiday was sold as a bundle and therefore they cannot breakdown the package costs.
Has anyone else experienced this, or have any advice how to get the issue resolved?
Thanks in advance
Feb 16, 2024 | 5:13 am
#3
Join Date: Apr 2016
Location: Isle of Man
Programs: BA Blue, IHG Gold, Radisson Premium, Clan Loganair, Starbucks Gold
Posts: 963
Sounds like a problem with the travel insurer. It is a package holiday and sold as a package. I'm yet to see any package holiday provider supply a breakdown of costs- the package price is the package price.
Did the insurer say why they needed the breakdown in costs?
Did the insurer say why they needed the breakdown in costs?