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I have zero-tipped when the service was atrocious. I have left 50% tips for truly exceptional service. I tend to tip around 25%.
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I hate the tipping system. I don't care if it's a difficult job -- then pay a higher hourly wage and raise the menu prices accordingly.
I can't stand being nickel and dimed, and that's exactly what a sit-down restaurant experience involves. That's one reason I like In-n-out Burger and Carl's Jr so much ... excellent burgers, fries, and shakes; good customer service (especially at In-n-out); and no tipping expected! So it can be done! |
I think Chick Fil A is an example of excellent customer service where no tipping is present. I get better service from that fast food place than many restaurants. There should be a federal law mandating that waiters cant be exempt from minimum wage laws because of expected tips. The restaurants then all will be forced to tell consumers standard tips are not needed and tips are really strictly optional(say 5% for really good service or more if you want to impress a chick).
If I owned a restaurant, I would have an easy 1-10 service rating marker(no survey questions) and have them drop it off on the way out if they feel strong enough about a server or they could mark it off on the bill itself if they choose to be open about it. A server who provokes enough customers to care about giving him or her a bad rating gets the boot. Here is why I hate tipping. I dont mind paying higher menu prices. I mind as I travel from place to place what the tipping norms are in each place or situation. How much do I tip in Canada? Do I tip for carryout? What about buffet ? WHy do I have to keep wondering? All I care about is if I tip in any situation, it is out of pure gratitude and is an unexpected gesture. |
Originally Posted by saneman
(Post 17205692)
I think Chick Fil A is an example of excellent customer service where no tipping is present. I get better service from that fast food place than many restaurants. There should be a federal law mandating that waiters cant be exempt from minimum wage laws because of expected tips. The restaurants then all will be forced to tell consumers standard tips are not needed and tips are really strictly optional(say 5% for really good service or more if you want to impress a chick).
If I owned a restaurant, I would have an easy 1-10 service rating marker(no survey questions) and have them drop it off on the way out if they feel strong enough about a server or they could mark it off on the bill itself if they choose to be open about it. A server who provokes enough customers to care about giving him or her a bad rating gets the boot. Here is why I hate tipping. I dont mind paying higher menu prices. I mind as I travel from place to place what the tipping norms are in each place or situation. How much do I tip in Canada? Do I tip for carryout? What about buffet ? WHy do I have to keep wondering? All I care about is if I tip in any situation, it is out of pure gratitude and is an unexpected gesture. |
Originally Posted by sent
(Post 15943399)
To quote myself, I just had this happen to me again last night! The place is called "Lair" - some bar in the Lower East Side. My husband closed his tab and disappeared with his friends while I sat at the counter and studied the tab. Sure enough, there was the mandatory gratuity, the total check amount, and the "additional gratuity" line right under it. It appears the staff helped themselves to 18% in this case, but given all the inebriated customers all around me, I'm sure they went home with much much more.
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I also hate how prices in some countries don't include the sales tax. This is just ridiculous, the price displayed should be the price you pay.
Some places in Singapore, notably hotels (all of them) and restaurants/bars (most of them) write "++" next to the price. This means that you need to add a 10% service charge to the final price and then 7% GST on top of that. |
Originally Posted by show_me_the_points
(Post 12948937)
I cant understand why a simple job of serving food has to be complicated by tipping? I can hardly recall any instance where a waiter served food "incorrectly " and did not earn their 15% tip. I am sure you have your horror stories, but these are the exception, not the rule.
Why can't restaurant owners pay waiters a decent hourly wage and pass the cost onto the customer? By the way, I just returned from a month trip to the Far East, where there is no tipping. Much more enjoyable dining experience in my opinion! Receive bill , pay it then leave. No mental arithmetic to determine whether this waiter deserved 12%, 16% or 18.5% tip based on how precisely they served your food. I can't imagine anyone who enjoys doing this! Then you have to constantly worry if the waiter hates you because you only tipped them 13% instead of the usual 15%. All it would take is some big chain restaurant to abolish it and all others would follow suit. Can you imagine the buzz/hype it would create for the first restaurant to do so? AND I agree, Restaurant owners would be heralded if they paid their staff instead of passing it off to the customer... indeed! |
I think that tipping is simply a custom in many restaurants, and if you can't bear to tip, then don't frequent the establishment.
There are certainly times when tipping is outrageous. The example above regarding a party of 3 and the mandatory tip is excessive. I remember seeing some sort of documentary about the restaurant/bar business years ago. A cocktail waitress at a very high end bar in NYC was bragging how she delivered a bottle of Cistal to a table of business men and got a $1,000 tip. She was bragging "I make a grand for walking a bottle 20 feet! Tell me another profession that pays that well! This is a GREAT job!" Yea. No kidding. I'd do that all day. ;) Many stories were not quite so good. Hard hours, being stiffed by tables of 10 or more and getting a $5.00 tip for a $500 bill, etc. My girlfriend, now a very successful professional in business started as a waitress. She tips very well because she remembers how hard it was for her to do that job. So I think it's a personal moray that governs your belief on this. |
Originally Posted by traveltuna
(Post 18302150)
Obviously, you have never waited tables before... trust me... it is not as easy as it looks and takes a certain aptitude. It's not rocket science, but it is a good job and if you are really good at it, you can make upwards of 100K a year... not bad for a "simple job".
AND I agree, Restaurant owners would be heralded if they paid their staff instead of passing it off to the customer... indeed! |
Originally Posted by Ancien Maestro
(Post 18304643)
Food costs would rise to compensate for the tipping.. I want to keep the choice of tipping and how much instead of having the food cost rise. Keeps the servers accountable.
The American disease of tipping doesn't keep the servers accountable: it makes them irritating. I never again want to hear that your name is Todd and you'll be my server for the evening :rolleyes: |
Tipping is a double edged sword... there are a ton of issues against it, but also a ton in favor..... for me, it all comes down to a case by case analysis. When I feel service is great, Im the best tipper in the World.... if you are a sloppy server and have an attitude, Im the stingiest mf you will ever meet....
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Originally Posted by Gaucho100K
(Post 18305821)
Tipping is a double edged sword... there are a ton of issues against it, but also a ton in favor..... for me, it all comes down to a case by case analysis. When I feel service is great, Im the best tipper in the World.... if you are a sloppy server and have an attitude, Im the stingiest mf you will ever meet....
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Bribe..???????
:rolleyes: :rolleyes: :rolleyes: :rolleyes: Some would say that caling a tip a bribe is a lame excuse for being cheap... |
Originally Posted by Gaucho100K
(Post 18306413)
Bribe..???????
:rolleyes: :rolleyes: :rolleyes: :rolleyes: Some would say that caling a tip a bribe is a lame excuse for being cheap... "Cheap" is not part of my makeup. I enjoy the service that I'm given in places where servers are regarded as professionals, and I enjoy the fact that I don't have to bribe them in return for decent service. |
Originally Posted by Moineau
(Post 18305412)
During your upcoming trip to "Europe" you'll see how things work in non-tipping cultures. Not only are the servers accountable, but they don't find the need to become your best friends and hover over you for the entire meal, something that drives me nuts in North America where that behaviour makes me feel harrassed. Hopefully you'll enjoy the new experience in a culture where waiters are considered to be professionals and act accordingly.The American disease of tipping doesn't keep the servers accountable: it makes them irritating. I never again want to hear that your name is Todd and you'll be my server for the evening :rolleyes:
And food cost would rise to offset tipping? Food cost won't rise. Food cost is the cost of the ingredients, not the operating expenses of the establishment. The price of a potato doesn't increase because of being in a non-tipping country. |
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