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Ocn Vw 1K Apr 7, 2012 9:23 am

Anyone heard any rumors or better as to when point balance -- or at least point accrual -- will return to the monthly statements??? AMEX co-branded cards seem to be able to include this data right on the statement.

TheCount2 Apr 7, 2012 7:51 pm


Originally Posted by RDUpax (Post 18350937)
Me too and this is not the first time to have to re-enter stored data. Are they completely clueless?
John

Same issue for me this morning. It happens every month. With Citigroup administering the card is was always saved.

sdsearch Apr 8, 2012 10:02 am


Originally Posted by Ocn Vw 1K (Post 18350984)
Anyone heard any rumors or better as to when point balance -- or at least point accrual -- will return to the monthly statements??? AMEX co-branded cards seem to be able to include this data right on the statement.

I'm not sure if it will. The whole point is that they've replaced monthly point updates with daily point updates, and so by the time your statement prints all that information is already out of date.

I'm not sure what you mean exactly by AMEX co-branded cards. Cards such as Delta or HHonors transfer once a month, so that statement shows what will be transferred. Diners MC doesn't transfer anywhere, so there's no significance (any more) to the month, given that they accure and post daily. (in fact, I think sometimes the points for a purchase post before the purchase itself does!)

Does AMEX MR let you see daily updates on MR points from purchases? (It didn't hte last time I earned any, but that was years ago.)

Better IMHO is if they could do perhaps quarterly point statements (separate from card statements), but given the precedent of annual summary, those would likely only be avialable online (for printout).

mia Apr 8, 2012 11:22 am


Originally Posted by sdsearch (Post 18355403)
Does AMEX MR let you see daily updates on MR points from purchases?

Not in the USA, although they do in some markets. The USA Membership Rewards statements lag about 60 days behind, while the website is about 30 days behind because the points are not considered earned until the transactions are billed and paid.

I assume BMO removed rewards from the statement because they are hosted in a separate IT system, as evidenced by the completely different website appearance.


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