View Poll Results: Which of the following options would you prefer in the Crown Room Club?
Free wireless internet access with no technical support.
131
100.00%
Fee-based wireless internet access with technical support.
0
0%
Not sure.
0
0%
Voters: 131. You may not vote on this poll
Which would you like in the CRC, free wireless or a fee with tech support?
Feb 9, 2007, 5:21 pm
#16
Join Date: Dec 2003
Location: Miramar, FL
Programs: DL Charter DM/3.4 MM, DLAmex Plat, PC Plat, MR Gold, HH Diamond, National Exec Elite, Hertz Gold 5*
Posts: 263
Feb 9, 2007, 5:44 pm
#17
Join Date: Apr 2003
Location: Right here
Posts: 2,940
Yet another vote for "free"!
Feb 9, 2007, 5:46 pm
#18
Join Date: Mar 2006
Location: SAN
Programs: DL MM, Marriott LT Titanium, AA EXP, Avis Chairmans
Posts: 1,399
Free!!!!
Feb 9, 2007, 5:52 pm
#19
Join Date: Dec 2002
Location: MCO
Programs: DL GM/2.7MM, Marriott Lifetime PL, SPG Lifetime PL,Hilton Gold, Natl Lifetime Exec Elite
Posts: 841
Feb 9, 2007, 5:52 pm
#20
Join Date: Aug 2001
Location: Wayne, PA USA
Programs: DL MM, Marriott Bonvoy Lifetime Titanium, HHonors Gold
Posts: 7,242
OK--Let me ask everyone about this. Which of the following options would you prefer in the Crown Room Club?
Free wireless internet access with no technical support - Wireless internet access that would have no connection fee, but would have no technical support in case of connectivity issues. The connection would be available within the Crown Club only.
OR
Fee-based wireless internet access with technical support - Wireless internet access that would have a connection fee, but would have technical support available in case of connectivity issues. The connection would be available at venues outside the Crown Room Club, or even outside of the airport.
Frank Wrenn
Delta Customer Insights
Free wireless internet access with no technical support - Wireless internet access that would have no connection fee, but would have no technical support in case of connectivity issues. The connection would be available within the Crown Club only.
OR
Fee-based wireless internet access with technical support - Wireless internet access that would have a connection fee, but would have technical support available in case of connectivity issues. The connection would be available at venues outside the Crown Room Club, or even outside of the airport.
Frank Wrenn
Delta Customer Insights
The pay wireless with tech support is what you offer today, through T-Mobile.
Feb 9, 2007, 5:54 pm
#21
Join Date: Aug 2001
Location: Wayne, PA USA
Programs: DL MM, Marriott Bonvoy Lifetime Titanium, HHonors Gold
Posts: 7,242
Free internet access for sure! I've been to a few CO Prez clubs and have yet to see anyone getting stuck while trying to access the web/e-mail etc.
Oh and yeah, it'd be great if you could use a encryption network somehow. It sucks trying to see people squatting on the floor just outside a club and catching the damn signal.
Oh and yeah, it'd be great if you could use a encryption network somehow. It sucks trying to see people squatting on the floor just outside a club and catching the damn signal.
Feb 9, 2007, 6:03 pm
#22
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,003
No doubt about it: Free internet.
If the Las Vegas airport can do it, surely the Crown Rooms can.
If the Las Vegas airport can do it, surely the Crown Rooms can.
Feb 9, 2007, 6:17 pm
#23
Join Date: Mar 2005
Location: Atlanta
Programs: HHonors Diamond, Marriott Platinum, National Exec Elite, Delta
Posts: 505
OK--Let me ask everyone about this. Which of the following options would you prefer in the Crown Room Club?
Free wireless internet access with no technical support - Wireless internet access that would have no connection fee, but would have no technical support in case of connectivity issues. The connection would be available within the Crown Club only.
OR
Fee-based wireless internet access with technical support - Wireless internet access that would have a connection fee, but would have technical support available in case of connectivity issues. The connection would be available at venues outside the Crown Room Club, or even outside of the airport.
Frank Wrenn
Delta Customer Insights
Free wireless internet access with no technical support - Wireless internet access that would have no connection fee, but would have no technical support in case of connectivity issues. The connection would be available within the Crown Club only.
OR
Fee-based wireless internet access with technical support - Wireless internet access that would have a connection fee, but would have technical support available in case of connectivity issues. The connection would be available at venues outside the Crown Room Club, or even outside of the airport.
Frank Wrenn
Delta Customer Insights
Free Wireless, with the option of a pay per call tech support. I wouldn't need it, but it would be nice for those who are less tech savvy to have the option to call someone for assistance.
Feb 9, 2007, 6:22 pm
#24
Join Date: Aug 2004
Location: USA, Europe
Programs: DL Plat, NW Plat(x2), BMI Gold, IC Ambassador, etc
Posts: 1,685
Free is good. But it needs to work, i.e. there needs to be support to fix the wifi if the network is down :P
Feb 9, 2007, 6:22 pm
#25
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,347
Free of course, tech support is not needed the stuff is pretty idiotproof these days.
Feb 9, 2007, 6:26 pm
#26
Join Date: May 1999
Location: CVG
Programs: DL DM 4MM, Lifetime Marriott Plat Elite, HH Diamond
Posts: 1,429
Free wireless. If it works, there is no need for tech support.
Beware of people outside the CRC using it. Would be best if it required a SSID or PW. NW WC does this.
Beware of people outside the CRC using it. Would be best if it required a SSID or PW. NW WC does this.
Feb 9, 2007, 6:27 pm
#27
Join Date: Dec 2005
Location: ATL
Programs: DL-DM; HHonors-Diamond; SPG-Platinum; Marriott-Gold
Posts: 22
I want it Free!
Another vote for "Free Wireless Internet" ^ 
Feb 9, 2007, 6:37 pm
#28
Join Date: Oct 2005
Location: DTW
Programs: DL DM, Starwood Plat, Hertz 5*
Posts: 288
Free wireless ^
Feb 9, 2007, 6:42 pm
#29
Join Date: Jan 2007
Location: Huntsville, AL
Posts: 34
Free is nice, of course, but I'd be willing to spring a few bucks for a network that works reliably. And, unlike the terminal network in ATL, one that doesn't play funny games with IP address mapping that prevents it from working with corporate network gateways.
Feb 9, 2007, 6:50 pm
#30
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Free wireless.
As it is, I go to the NW WCs with the CRC membership just for the free wi-fi internet.
I'm unlikely to ever deal with outside tech support, and certainly not in relation to merely getting connected to the internet.
As it is, I go to the NW WCs with the CRC membership just for the free wi-fi internet.
I'm unlikely to ever deal with outside tech support, and certainly not in relation to merely getting connected to the internet.