Save 5K Miles on redemtion Certificates
Jan 11, 2001, 8:38 am
#61
Join Date: Aug 2000
Location: Dallas, TX
Programs: AA EXPLT, HH Diamond
Posts: 50
I got that same error message yesterday morning 3 times, so I gave up. When I got a D100 last night it worked on the first try. Good Luck!
Jan 11, 2001, 8:09 pm
#62
Join Date: Sep 2000
Location: Denver, CO, USA
Posts: 141
I let a friend of mine know about the possibiliity that the D100 code was still valid for online redemption at 20,000 miles. He attempted, and received the same type of error(s) described above.
He subsequently emailed Delta, who responded very quickly to him that the offer has expired and will not be honored. It looks like Delta caught on that the promotion was still active on the website.
Looks like I got in just under the wire!
He subsequently emailed Delta, who responded very quickly to him that the offer has expired and will not be honored. It looks like Delta caught on that the promotion was still active on the website.
Looks like I got in just under the wire!
Jan 11, 2001, 8:23 pm
#63
Join Date: Apr 1999
Location: South Florida USA
Programs: DL-MM/FC/FO AA-EXP/MM Starwood-Platinum Marriott-Platinum Hilton-Gold Hyatt-Diamond
Posts: 1,515
A suggestion for the future
Don't email asking why something that has expired no longer works. It will most certainly never work after asking about it!
Don't email asking why something that has expired no longer works. It will most certainly never work after asking about it!
Jan 11, 2001, 8:39 pm
#64
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Do wonder Delta does strange things to its members. Look how we are acting.
Delta runs a promotion that expires Dec 31st. Good only on the web. Some people find out it is still working in Jan and take advantage of it.
Some have trouble, so they CALL Delta. Delta wakes up and takes the site down.
Fools. All of us. Fools.
They gotta be laughing back in Atlanta over this one.
Any you wonder why I drink?
Jan 11, 2001, 10:26 pm
#65
Suspended
Join Date: Apr 2000
Posts: 197
That is just plain ****ing stupid.
Jan 12, 2001, 12:37 am
#66
Join Date: Sep 2000
Location: Lewisville, TX, USA AA:Platinum DL: Gold
Posts: 70
I don't know what the deal is, but I just got on the site and was able to request 2 x D100's. It confirmed it back to me at 20,000 miles each.
Good luck to all.
Good luck to all.
Jan 15, 2001, 10:39 pm
#67
Join Date: Sep 2000
Location: Denver, CO, USA
Posts: 141
In case anyone is still interested, earlier this evening (1/15/01), a request for an award certificate at the reduced mileage cost of 20,000 went through fine....the confirmation screen appeared and said it was sucessfully processed.
I don't know if Delta will honor the award, but at the worst, they will deny the request and credit the 20,000 miles.
It might be worth a try if anyone is interested still.
I don't know if Delta will honor the award, but at the worst, they will deny the request and credit the 20,000 miles.
It might be worth a try if anyone is interested still.
Jan 15, 2001, 10:42 pm
#68
Join Date: Sep 2000
Location: Denver, CO, USA
Posts: 141
Just as a quick follow-up to what I just wrote: the 20,000 miles were deducted from the account after processing. Hopefully Delta will honor this request and it won't be halted by an actual person before mailing.
Does anyone know if the award request process is totally automated???
Does anyone know if the award request process is totally automated???
Jan 15, 2001, 10:43 pm
#69
Original Member
Join Date: May 1998
Location: NJ
Posts: 3,335
Maybe Delta has decided to leave it up since other airlines (like US) have decided to offer their regular domestic US awards for 20,000 miles in off-peak season. However, the others only issue tickets, and Delta issues certificates (which can then be used during the peak time of year, summer, which the other airlines exclude). Just a surmise.
Djlawman
Djlawman
Jan 15, 2001, 10:48 pm
#70
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
"Sorry - no availability for award travel. Would you care to purchase a ticket?"
Simply Good Business
------------------
"Sire, it is not a revolt. It is a Revolution!"
Simply Good Business
Originally posted by Djlawman:
Maybe Delta has decided to leave it up since other airlines (like US) have decided to offer their regular domestic US awards for 20,000 miles in off-peak season. However, the others only issue tickets, and Delta issues certificates (which can then be used during the peak time of year, summer, which the other airlines exclude). Just a surmise.
Djlawman
Maybe Delta has decided to leave it up since other airlines (like US) have decided to offer their regular domestic US awards for 20,000 miles in off-peak season. However, the others only issue tickets, and Delta issues certificates (which can then be used during the peak time of year, summer, which the other airlines exclude). Just a surmise.
Djlawman
------------------
"Sire, it is not a revolt. It is a Revolution!"
Jan 16, 2001, 6:05 am
#71
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 12,003
Originally posted by Tolarian Wind:
A suggestion for the future
Don't email asking why something that has expired no longer works. It will most certainly never work after asking about it!
A suggestion for the future
Don't email asking why something that has expired no longer works. It will most certainly never work after asking about it!
Jan 16, 2001, 6:41 am
#72
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
This is really a basic principle that everyone should learn, if it isn't already intuitive.
In my job, I deal with the IRS. All of us in similar positions KNOW not to ask the IRS for its position on a matter, if the response can only hurt you. Uncertainty and ambiguity are preferred in that situation. Clarity is negative! You will know that the government does not approve of something, whereas before you only suspected as much.
Dealing with Delta's "Simply Good Business" practices is more like dealing with the IRS than should be the case, but maybe they are telling us something about their attitude!
Bruce
In my job, I deal with the IRS. All of us in similar positions KNOW not to ask the IRS for its position on a matter, if the response can only hurt you. Uncertainty and ambiguity are preferred in that situation. Clarity is negative! You will know that the government does not approve of something, whereas before you only suspected as much.
Dealing with Delta's "Simply Good Business" practices is more like dealing with the IRS than should be the case, but maybe they are telling us something about their attitude!
Bruce
Jan 16, 2001, 5:03 pm
#73
Join Date: Sep 2000
Location: Denver, CO, USA
Posts: 141
Just so u all know I, myself, did not email Delta about the award. It was my dumb as* friend who did. He doesn't read the threads here, but I assure you all I have advised him of his carelessness. When I emailed him about the offer, I specifically told him that the offer had expired, but for some reason it was still allowing redemptions. He is the type who reads what he wants to hear....he chose not to pay attention to that part of it.
Hopefully now realizes the error of his ways (as well as me realizing I should keep the "secret" offers to myself and not share with those outside flyertalk!!!)
Hopefully now realizes the error of his ways (as well as me realizing I should keep the "secret" offers to myself and not share with those outside flyertalk!!!)
Jan 16, 2001, 5:03 pm
#74
Join Date: Sep 2000
Location: Denver, CO, USA
Posts: 141
Just so u all know I, myself, did not email Delta about the award. It was my dumb as* friend who did. He doesn't read the threads here, but I assure you all I have advised him of his carelessness. When I emailed him about the offer, I specifically told him that the offer had expired, but for some reason it was still allowing redemptions. He is the type who reads what he wants to hear....he chose not to pay attention to that part of it.
Hopefully now realizes the error of his ways (as well as me realizing I should keep the "secret" offers to myself and not share with those outside flyertalk!!!)
[This message has been edited by abercrombie4me (edited 01-17-2001).]
Hopefully now realizes the error of his ways (as well as me realizing I should keep the "secret" offers to myself and not share with those outside flyertalk!!!)
[This message has been edited by abercrombie4me (edited 01-17-2001).]
Jan 16, 2001, 6:40 pm
#75
Suspended
Join Date: Apr 2000
Posts: 197
Has anyone ordered one certificate but received two? Then when they check their account online it shows a redeposit of the first award certificate even though the person still has it? So the person has two certificates but only 20K miles deducted from their account. I wonder if both certificates will be useable??