Cancelling a Skymiles Basic Awards Ticket
Dec 2, 2025 | 6:51 pm
#1
Original Poster
Join Date: Aug 2005
Posts: 152
Cancelling a Skymiles Basic Awards Ticket
If you book a flight under Main Basic using Skymiles and then cancel are the miles returned to your Skymiles account and the $5.60 refunded to your credit card? This used to be the case, but now it goes through a review. Anyone have the answer. Thanks,
SBT
SBT
Dec 2, 2025 | 7:01 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,976
https://pro.delta.com/content/agency...c-economy.html
Dec 2, 2025 | 7:02 pm
#3
Join Date: Jul 2004
Location: NYC
Programs: DL DM, DL MM
Posts: 4,427
I don't know specifically how it works on a Basic ticket because I wouldn't buy a Basic ticket if you paid me...that being said, sometimes a regular Skymiles ticket also goes through review. Never figured out what causes that, but have seen it before
Jan 5, 2026 | 1:04 am
#6
Join Date: Dec 2006
Location: IND
Posts: 2,046
Hope this keeps this way. Recently realized that ex-Mexico tickets do enforce 9900-mile deduction. Cancelation shows a different language so I didn't proceed and took the flight as is (I just tried to re-pricing but decided not to). Still all other tickets - domestic and ex-Asia at least - are showing that I'm eligible for full refund. All my tickets are one-way basic Y award.
Jan 5, 2026 | 5:15 am
#7
FlyerTalk Evangelist
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,976
Hope this keeps this way. Recently realized that ex-Mexico tickets do enforce 9900-mile deduction. Cancelation shows a different language so I didn't proceed and took the flight as is (I just tried to re-pricing but decided not to). Still all other tickets - domestic and ex-Asia at least - are showing that I'm eligible for full refund. All my tickets are one-way basic Y award.
Jan 5, 2026 | 8:49 am
#8
Join Date: Sep 2023
Programs: Diamond DL
Posts: 449
Hope this keeps this way. Recently realized that ex-Mexico tickets do enforce 9900-mile deduction. Cancelation shows a different language so I didn't proceed and took the flight as is (I just tried to re-pricing but decided not to). Still all other tickets - domestic and ex-Asia at least - are showing that I'm eligible for full refund. All my tickets are one-way basic Y award.
Jan 5, 2026 | 9:14 am
#9
FlyerTalk Evangelist
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,976
Well, you bought Main awards, so not really the same. Agents are known to be totally unreliable in terms of this type of advice and should not be relied upon. Again, the mileage deductions for BE award cancellations are clearly documented on website (and they were announced way back in 2021). They are also consistent with the $99 and $199 cancellation fees that are charged on revenue BE fares. It's just actual enforcement that still seems to be lacking.