Originally Posted by
bobbybrown
Hope this keeps this way. Recently realized that ex-Mexico tickets do enforce 9900-mile deduction. Cancelation shows a different language so I didn't proceed and took the flight as is (I just tried to re-pricing but decided not to). Still all other tickets - domestic and ex-Asia at least - are showing that I'm eligible for full refund. All my tickets are one-way basic Y award.
i recently bought two award main cabin from mex to italy with the help of chat agent, and in both case (different days different agent) the agent wrote