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-   -   iphone app errors (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2187199-iphone-app-errors.html)

lindros2 Mar 13, 2025 12:47 pm


Originally Posted by 32LatT10 (Post 36955655)
Just saw iPhone version 6.8.1 is out..."minor enhancements and bug fixes to keep things running smoothly" with no further elaboration.

as always. There should really be rules around descriptive text.
with that said, the wallet/voucher thing is a server error, not client (unless it's a client request)
it keeps re-occurring.
https://cimg9.ibsrv.net/gimg/www.fly...d61a6984ad.png

HDQDD Mar 13, 2025 7:19 pm


Originally Posted by 32LatT10 (Post 36955655)
Just saw iPhone version 6.8.1 is out..."minor enhancements and bug fixes to keep things running smoothly" with no further elaboration.

I hate that, but to be fair, almost every major app I use...that's almost exactly what their "release notes" say. It seems like companies disclose less and less over time.


ryw Mar 13, 2025 10:24 pm


Originally Posted by DLASflyer (Post 36939933)
I’m having issues lately with the app not updating when my seat changes. It’s right on the gate screens but not in the app. I seem not to be the only one on the flight I just boarded. App seats do not match real seats.

Happened to me today when I got upgraded day of departure. Got a notification of a seat change but the app wouldn’t load with the new seat (and showed the “tap to check in” screen, which wouldn’t actually respond when I tried to check in). Had to go through dl.com to get a boarding pass with the correct updated seat assignment

chipbennett Mar 14, 2025 6:20 am


Originally Posted by ryw (Post 36956950)
Happened to me today when I got upgraded day of departure. Got a notification of a seat change but the app wouldn’t load with the new seat (and showed the “tap to check in” screen, which wouldn’t actually respond when I tried to check in). Had to go through dl.com to get a boarding pass with the correct updated seat assignment

The least-inconvenient workaround for this is to use your mobile wallet. Whether iOS (Apple Wallet) or Android (Samsung Wallet, Google Wallet, etc.), the boarding pass will properly update for schedule changes, gate changes, seat changes, boarding zone changes, etc. My Samsung Wallet-stored boarding pass even properly updates the boarding group color and number (looking at you, DL IT) when getting upgraded to a different service class.

WillBarrett_68 Mar 14, 2025 7:04 am


Originally Posted by chipbennett (Post 36957477)
The least-inconvenient workaround for this is to use your mobile wallet. Whether iOS (Apple Wallet) or Android (Samsung Wallet, Google Wallet, etc.), the boarding pass will properly update for schedule changes, gate changes, seat changes, boarding zone changes, etc. My Samsung Wallet-stored boarding pass even properly updates the boarding group color and number (looking at you, DL IT) when getting upgraded to a different service class.

mine has not "properly updated" a boarding pass in the wallet in probably 5 years or more.

ryw Mar 15, 2025 8:51 am


Originally Posted by chipbennett (Post 36957477)
The least-inconvenient workaround for this is to use your mobile wallet. Whether iOS (Apple Wallet) or Android (Samsung Wallet, Google Wallet, etc.), the boarding pass will properly update for schedule changes, gate changes, seat changes, boarding zone changes, etc. My Samsung Wallet-stored boarding pass even properly updates the boarding group color and number (looking at you, DL IT) when getting upgraded to a different service class.

Usually that works for me, but in this case even that didn’t auto update! (Eventually re-checking in on the mobile dl.com site let me save the new boarding pass to my phone’s wallet, which then updated the original boarding pass in the mobile wallet)

emma dog Mar 19, 2025 5:58 am

OMG, the app is driving me batty this morning. I’ve logged into my family’s various accounts over the past month. Today I’m flying from STL. Mrs Dog +1 are flying from ATL. And Pup2 is flying from DAB. I’m only signed into my account yet I’m getting every single boarding notification for every single ticket.

Additionally , Pup2’s boarding pass is on my phone and is the default to show on my screen despite the fact my flight is earlier AND I never downloaded it.

There should really be a way to clear the cache beyond deleting a reloading the app… like logging out. 🙄

lindros2 Mar 19, 2025 6:10 am


Originally Posted by emma dog (Post 36968107)
There should really be a way to clear the cache beyond deleting a reloading the app… like logging out. 🙄

I have/use an application (not app) called iMazing - runs both on Mac and Windows.
My use case was that the Cigna app went haywire and I could not uninstall nor reinstall it - it was in a zombie state which nearly required a total wipe of my phone.
iMazing allowed me to basically clear the app details (on my phone) and/or reinstall the app FROM my computer.
SIDE NOTE - some companies will block this if you have MDM/device management on your phone.

I've used it to back up my devices and selectively reinstall apps. Some times they barf, which is kind of good for your situation - like Teams thinks I have four accounts that I have zero access to - and I was able to clear that.

It's $40 for 3 devices or $50 for 5 devices - and I believe those are iOS devices, not where the application runs.

rylan Mar 19, 2025 8:18 am


Originally Posted by emma dog (Post 36968107)
OMG, the app is driving me batty this morning. I’ve logged into my family’s various accounts over the past month. Today I’m flying from STL. Mrs Dog +1 are flying from ATL. And Pup2 is flying from DAB. I’m only signed into my account yet I’m getting every single boarding notification for every single ticket.

Additionally , Pup2’s boarding pass is on my phone and is the default to show on my screen despite the fact my flight is earlier AND I never downloaded it.

There should really be a way to clear the cache beyond deleting a reloading the app… like logging out. 🙄

Thats a huge privacy and security issue as well... its unacceptable to be getting other people's flight info/notifications when you are logged in to your own account and don't have their itinerary listed/added to the app.

GagaPilot Mar 21, 2025 9:00 am


Originally Posted by emma dog (Post 36968107)
OMG, the app is driving me batty this morning. I’ve logged into my family’s various accounts over the past month. Today I’m flying from STL. Mrs Dog +1 are flying from ATL. And Pup2 is flying from DAB. I’m only signed into my account yet I’m getting every single boarding notification for every single ticket.

Additionally , Pup2’s boarding pass is on my phone and is the default to show on my screen despite the fact my flight is earlier AND I never downloaded it.

There should really be a way to clear the cache beyond deleting a reloading the app… like logging out. 🙄

Same issue for me here. For over a year now I’ve gotten every single notification for not only myself, but also my husband, mother, and father because at some point I logged into each of those accounts from my phone. Despite logging out, and even deleting, reinstalling, and updating the app, they still appear whenever they travel.

In one sense it was actually inadvertently helpful because I awoke to my husband’s bags arriving at a carousel in his connecting city. Turns out the agent mistagged the bags and that gave us a heads up to start a baggage claim.

Still, these glitches shouldn’t happen.

GagaPilot Mar 21, 2025 9:06 am

Version 6.8.2 is out.

First odd thing I’m seeing is that when I checked in for a trip this morning the “add bags” button was already displaying “track bags.” When tapped, it displays my baggage from my outbound a week ago, but showing the new route of flight as the trip I have tomorrow. Will look to see if that fixes itself tomorrow once bags are tagged. I was able to eventually add bags via the passenger details section after lots of taps - shows 2 pending bags now but the tracker still shows the old info.

emoose1 Mar 26, 2025 5:49 pm

Is it just me, or is the app still not automatically adding new trips?

WillBarrett_68 Mar 27, 2025 4:49 am


Originally Posted by emoose1 (Post 36985461)
Is it just me, or is the app still not automatically adding new trips?

are you seeing them in the website but not the app? how are you booking?

emoose1 Mar 27, 2025 5:43 am


Originally Posted by WillBarrett_68 (Post 36986247)
are you seeing them in the website but not the app? how are you booking?

Booking in the delta.com, I see them on the website but not in the app.

emma dog Mar 27, 2025 11:18 am

I'm not experiencing this issue.


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