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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   iphone app errors (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2187199-iphone-app-errors.html)

mbluecpa Mar 7, 2025 7:26 pm


Originally Posted by oopsz (Post 36922223)
anyone else having a problem where the app won’t automatically populate your name and info when booking a flight? it shows my saved travelers but not the sky miles account owner!

I had the exact opposite problem last night: I was booking a trip for Mr. Mbluecpa and my six saved companions were all gone (my info was still available to pre-populate). An extra nice touch was that the app had a banner touting “NEW” and ability to save travel companions. :mad:

They’re all still visible on the website, though I find it marginally functional on iOS.

lindros2 Mar 8, 2025 6:12 am

The app is majorly borked.
delta.com shows correct itineraries but I cannot get flown/completed trips to clear. Removed app, restarted, logged out, reset everything.

“Last updated” now but trips are still showing from last week.

again, delta web site is fine.
oh, and the iPad app is also okay.

rylan Mar 8, 2025 12:19 pm

Yeah the app is a mess since some recent update. Flights not showing up, my seat not being updated when I get upgraded from the gate list, itineraries vanishing and coming back, inconsistencies with upgrade request selections.

I get a printed boarding pass for every flight now as the app is entirely unreliable.

lindros2 Mar 8, 2025 12:29 pm


Originally Posted by rylan (Post 36944772)
Yeah the app is a mess since some recent update. Flights not showing up, my seat not being updated when I get upgraded from the gate list, itineraries vanishing and coming back, inconsistencies with upgrade request selections.

I get a printed boarding pass for every flight now as the app is entirely unreliable.

I can confirm all of these same issues.
esp. seat change.
United does a nicer job with these….

Prs3 Mar 9, 2025 5:14 am

I’d also add also useless bag tracking the last two months. Whether from the boarding pass screen, or trip details screen you are directed to the name / bag tag input rather than receiving the current status of your bags.

DLASflyer Mar 9, 2025 5:32 am


Originally Posted by Prs3 (Post 36945903)
I’d also add also useless bag tracking the last two months. Whether from the boarding pass screen, or trip details screen you are directed to the name / bag tag input rather than receiving the current status of your bags.

Yes this here too. You can still enter the tag number manually.

kchoya Mar 9, 2025 3:40 pm

I'm assuming this was an app issue, but I did BOI-SLC last Thursday for an overnight trip. I didn't check any bags, but I'm sitting onboard waiting for the door to close and my phone chirps and tells me my bags are on board. Weird.

Even weirder, I'm heading back to the airport on Friday night and my phone chirps again to tell me that my bags are at the bag claim. Curious, I clicked on the notification, and the bags (or ghost bags), had gone BOI-SLC-LAX-ATL-BTR (or something close to that).

rylan Mar 9, 2025 3:48 pm

Apparently Delta development did zero testing with this version of the app and just went with a real-live 'beta' test to customers. Have to say its the worst functionality I've seen in a couple years.

lindros2 Mar 9, 2025 8:47 pm


Originally Posted by rylan (Post 36946957)
Apparently Delta development did zero testing with this version of the app and just went with a real-live 'beta' test to customers. Have to way its the worst functionality I've seen in a couple years.

I’ll one up this - “but everything is normal in the iPad version of the app.”
seriously.

WillBarrett_68 Mar 11, 2025 9:14 pm

Flights tomorrow aren't showing up in the app or website (they were about an hour ago). Flights on thursday (separate PNR) show up fine.

I can see tomorrow's PNR in "my trips" on the website but not on the app. Clicking on it or manually typing in the PNR in the "find my flight" gives an error.


https://cimg7.ibsrv.net/gimg/www.fly...1cc4c69518.png

apparently this isn't just me because hold times have increased while I'm waiting on hold, my flight isn't until 8:00 tomorrow so I'm going to bed and will just check it in the morning. I've already got my boarding pass.

rylan Mar 12, 2025 8:34 pm

Also noticed that the app is no longer showing my vouchers for drink tickets and skyclub guest passes. It only displays a link to see some of my ecredits/certs.

DLASflyer Mar 13, 2025 6:09 am


Originally Posted by rylan (Post 36954498)
Also noticed that the app is no longer showing my vouchers for drink tickets and skyclub guest passes. It only displays a link to see some of my ecredits/certs.

Same.

lindros2 Mar 13, 2025 7:28 am


Originally Posted by rylan (Post 36954498)
Also noticed that the app is no longer showing my vouchers for drink tickets and skyclub guest passes. It only displays a link to see some of my ecredits/certs.

This comes and goes.
More "comes" in the past month.
And inconveniently when I needed to use them, but FA's and Sky Club folks didn't seem to care (they pull it from their side).

emma dog Mar 13, 2025 9:23 am


Originally Posted by lindros2 (Post 36955264)
This comes and goes.
More "comes" in the past month.
And inconveniently when I needed to use them, but FA's and Sky Club folks didn't seem to care (they pull it from their side).

My vouchers seem to require time to load, perhaps a minute, before the tab will show up when on the “my wallet” screen. iPhone.

32LatT10 Mar 13, 2025 10:28 am

Just saw iPhone version 6.8.1 is out..."minor enhancements and bug fixes to keep things running smoothly" with no further elaboration.


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