I don’t have that issue.

anyone else having a problem where the app won’t automatically populate your name and info when booking a flight? it shows my saved travelers but not the sky miles account owner!

Had this happen the other day. Force quit and restarted the app not once but twice, and it magically started working again.

Middle of the night, so likely updates in progress or something, but unable to view seat maps on the app for any existing or new reservations. A generic “we’re sorry, please try again later” error occurs. Will try again tomorrow.

https://cimg8.ibsrv.net/gimg/www.fly...1b502cb837.png

also noticing that when using the iphone online check-in, it is asking me whether I want to go on the upgrade list when already in first class.

I guess you could always sit in the cockpit.

This is a new one - I went to check in (via iOS notification), and it routed me - via an embedded webpage in the app - to a cancellation request.
(I have screenshots)

The app appears to be acting weirder every day.

I had to reset my iPhone. Installed the Delta app and logged in.

The app seems to load all SkyMiles details correctly….but it won’t load even one single itinerary under “Trips”. I have at least a dozen trips planned. Common Delta IT…at least, get basic stuff working. This is 2025!

Any hacks?


https://cimg1.ibsrv.net/gimg/www.fly...4276ab726.jpeg

Sounds odd, but…
see if cellular vs WiFi makes a difference… and/or if cutting ALL network (cell and WiFi) when you’re in the app - which will cause it to fault - then re enabling helps.

there is a back end service issue, maybe because they went from max 3 to unlimited upcoming trips. Look at my trip printout below:

https://cimg9.ibsrv.net/gimg/www.fly...4a2e731be.jpeg

Yep, this. Even when logged in it asks for everything about the traveler.

Had this happen to me a second time yesterday. The first time, I force quit the app and it worked fine. Yesterday, I had to use the desktop website after three tries on the app (two force quits).

I thought it was something wrong I was doing until I saw this thread.

Having problems with App. For flight check-in the little round wheel keeps going around and app will not progress to next step.

I was able to check in online (not app). and now app shows I am checked in. But unable to access other itineraries.

App asked me to rate - there is not a zero star option, unfortunately.

I’m having issues lately with the app not updating when my seat changes. It’s right on the gate screens but not in the app. I seem not to be the only one on the flight I just boarded. App seats do not match real seats.

This happened to me on Monday during an aircraft change and it seemed just about everyone was caught up in it.