Delta Asking Staff to Volunteer to clean Skyclubs due to staff shortage!
May 11, 2021, 11:49 am
#16
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
May 11, 2021, 11:51 am
#17
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,860
IMO it would be a bit much to send out as a broadcast e-mail, but I can see it being posted as a notice on the internal Delta web.
And I would expect them to be paid - an employer can't ask an hourly employee to work for free. Federal labor law and all that stuff.
May 11, 2021, 12:29 pm
#18
Join Date: Aug 2002
Location: Los Angeles
Posts: 4,677
Me too. Not because I think much of the current DL management, but it just sounds like a half truth at best. Just doesn't make sense. Perhaps there is a posting that if existing EE's want to earn some extra $ they can take on this work and it was sent or made available to everyone at DL. Maybe it saves on the HR costs or something, or they thought some groups (likely not pilots...) would feel they were being passed over for opportunities that were given to contractors/new EEs.
May 11, 2021, 1:27 pm
#19
Join Date: Aug 2016
Location: BOS
Programs: AA PP, DL PM
Posts: 2,086
JonNYC on Twitter is very often correct; it seems it's real.
Apparently there's a group of DL employees called the "Peach Corps" that volunteers to do other jobs, like cleaning airplane interiors / exteriors. guiding passengers. If I was working a desk job, I'd actually have fun cleaning the outside of an airplane for a day.
Labor-wise, I'd imagine folks have to get paid. Hopefully they prioritize wheelchair pushing over Sky Club cleaning though.
Apparently there's a group of DL employees called the "Peach Corps" that volunteers to do other jobs, like cleaning airplane interiors / exteriors. guiding passengers. If I was working a desk job, I'd actually have fun cleaning the outside of an airplane for a day.
Labor-wise, I'd imagine folks have to get paid. Hopefully they prioritize wheelchair pushing over Sky Club cleaning though.
May 11, 2021, 1:34 pm
#20
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
This makes complete sense with the full context that JonNYC provides in the subsequent tweets.
TLDR, there is a volunteer group at DL (across all functions) that volunteers to help the company with various things at various times (e.g., Christmas, Thanksgiving, etc.) and this was a request sent to that group in line with prior requests. Nothing odd here.
TLDR, there is a volunteer group at DL (across all functions) that volunteers to help the company with various things at various times (e.g., Christmas, Thanksgiving, etc.) and this was a request sent to that group in line with prior requests. Nothing odd here.
May 11, 2021, 1:46 pm
#22
Join Date: May 2010
Location: TPA
Programs: All The Programs
Posts: 2,207
The screenshot doesn't really answer the core issue here.
"Volunteer" could just mean people willing to do the work. That doesn't necessarily mean there's no pay.
If the contractor is not fulling their obligation, it stands to reason that Delta is not paying them their full cost. That should mean there's money available to pay employees.
"Volunteer" could just mean people willing to do the work. That doesn't necessarily mean there's no pay.
If the contractor is not fulling their obligation, it stands to reason that Delta is not paying them their full cost. That should mean there's money available to pay employees.
May 11, 2021, 1:51 pm
#23
Join Date: Sep 2002
Location: msp
Programs: AA PLT 3MM, DL PM 2MM
Posts: 1,142
Was at Admiral's Club 2 weeks ago in Dallas....top notch in all respects.....another reason drawing me back to AA. Also great F service for me.....Senior FA went out of his way for the FC passengers.....I did not test the PM line today but last week it still was hours call back.....AA very efficient and responsive.....
May 11, 2021, 2:08 pm
#24
Join Date: Jan 2017
Programs: Delta PM
Posts: 890
The screenshot doesn't really answer the core issue here.
"Volunteer" could just mean people willing to do the work. That doesn't necessarily mean there's no pay.
If the contractor is not fulling their obligation, it stands to reason that Delta is not paying them their full cost. That should mean there's money available to pay employees.
"Volunteer" could just mean people willing to do the work. That doesn't necessarily mean there's no pay.
If the contractor is not fulling their obligation, it stands to reason that Delta is not paying them their full cost. That should mean there's money available to pay employees.
May 11, 2021, 2:12 pm
#25
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
I have to admit, I was a bit skeptical on this one before seeing the screenshots... but wow. It seems in general there are staffing issues, across the travel industry, but certainly Delta seems more impacted than other airlines.
See other examples:
ATL wheelchair service
Delta Extensive Hold Times during COVID-19 (consolidated thread)
See other examples:
ATL wheelchair service
Delta Extensive Hold Times during COVID-19 (consolidated thread)
May 11, 2021, 2:49 pm
#26
Join Date: May 2010
Location: TPA
Programs: All The Programs
Posts: 2,207
That's exactly my point, though. The contractor isn't fulfilling their obligations under their Delta contract because the contractor can't find enough staff. if Delta's procurement team is any good, their contract already includes some provisions for Delta to claw $ back. That $ can be reallocated to pay employees who "volunteer" to do the work.
Last edited by TBD; May 11, 2021 at 2:58 pm
May 11, 2021, 3:00 pm
#27
Join Date: Jan 2017
Programs: Delta PM
Posts: 890
That's exactly my point, though. The contractor isn't fulfilling their obligations under their Delta contract because the contractor can't find enough staff. if Delta's procurement team is any good, their contract already includes some provisions for Delta to claw $ back. That $ can be reallocated to pay employees who "volunteer" to do the work.
May 11, 2021, 3:52 pm
#28
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Gary Leff spoke to DL and they clarified this is only supposed to be for *salaried* employees, not front line employees.
So that seems to indicate that it will in fact be unpaid.
So that seems to indicate that it will in fact be unpaid.
May 11, 2021, 4:40 pm
#29
Original Poster
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Definitely true - or I wouldn't have mentioned it in the first place (note: I did not create this thread, the original post was just a reply in a different thread). Thanks DenverBrian and VFR for posting the screenshots. Everyone can judge what they mean, but they're definitely asking for volunteers IMO. Since this thread was created from a completely different post (within the call center wait times thread) - I didn't want to veer too far off topic there by posting the screenshot there.
-FlyerBeek
-FlyerBeek
May 11, 2021, 4:50 pm
#30
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,043