Is Delta falsely claiming to offer a "VIP Line" to Diamond Medallion members?
Feb 10, 2020, 7:29 pm
#46
Join Date: Jul 2013
Location: SJC
Programs: Southwest, Alaska, United, American Airlines
Posts: 994
Has anyone else ever had a phone supervisor listen to a prior call recording? Have literally never heard that with DL.
I just had something where that would have been super helpful. The phone supervisor found the previous person who promised that, emailed them, and said they would insert the waiver.
But I would really like to know how they even access the recordings - let alone whom you requested them from. Seriously. This would be super helpful for me. Thank you.
I just had something where that would have been super helpful. The phone supervisor found the previous person who promised that, emailed them, and said they would insert the waiver.
But I would really like to know how they even access the recordings - let alone whom you requested them from. Seriously. This would be super helpful for me. Thank you.
