Tour group bumped from flight
#77
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Join Date: Sep 2009
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Often I feel that I learn something from the discussion in these threads. People wil either post things about government regulations, airline procedures, or suggestions about how to fix the problem.
#78
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Join Date: Aug 2010
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Posts: 50,262
Maybe. But, there are already numerous threads debating the merits of EC 261/2004 and other schemes. This was a pointed question regarding what might happen in this situation. A response to the effect of, "you are greedy" is not helpful. That is equally true whether the Regulation is a good, a bad, or entirely neutral thing.
#79
Join Date: Jan 2005
Location: RDU
Programs: Hhonors Gold, DL PM
Posts: 359
Curious is there have been any studies to explore the following questions:
1. Did these regulations achieve their stated goal in any tangible way (are airlines behaving now), and
2. How did it affect ticket prices.
We just got a new Passenger Bill of Rights or whatever in Canada, and I will be surprised if it doesn't lead to price increases.
1. Did these regulations achieve their stated goal in any tangible way (are airlines behaving now), and
2. How did it affect ticket prices.
We just got a new Passenger Bill of Rights or whatever in Canada, and I will be surprised if it doesn't lead to price increases.
In terms of behavior, I'm guessing it certainly changed the incentive structures airlines face. I wonder if they schedule flights differently - ie longer turnaround times, offer fewer 'risky' connections, do more IROPs rebooking via OAL rather than insisting on only rebooking on that airline, etc?
Not knowing much about ticket pricing, my hunch is that ticket prices have probably continued to decrease as LCCs proliferated across Europe.
#80
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I would love to know the answer to both of those questions.
In terms of behavior, I'm guessing it certainly changed the incentive structures airlines face. I wonder if they schedule flights differently - ie longer turnaround times, offer fewer 'risky' connections, do more IROPs rebooking via OAL rather than insisting on only rebooking on that airline, etc?
Not knowing much about ticket pricing, my hunch is that ticket prices have probably continued to decrease as LCCs proliferated across Europe.
In terms of behavior, I'm guessing it certainly changed the incentive structures airlines face. I wonder if they schedule flights differently - ie longer turnaround times, offer fewer 'risky' connections, do more IROPs rebooking via OAL rather than insisting on only rebooking on that airline, etc?
Not knowing much about ticket pricing, my hunch is that ticket prices have probably continued to decrease as LCCs proliferated across Europe.
One unintended consequence of the EC261 downgrade compensation rules is that airlines tend to pick on those with the cheapest tickets (especially two for one deals and award tickets) and moreover, a carrier will downgrade one person from IFC to coach rather than downgrading one from IFC to business class and someone else from business class to PE, then one from PE to coach. Most of us would view the rolling downgrades as more fair versus someone suddenly discovering that they've been bounced from the IFC experience they were expecting to a middle seat in the last row of coach.
#81
Join Date: Apr 2016
Posts: 1,885
I would love to know the answer to both of those questions.
In terms of behavior, I'm guessing it certainly changed the incentive structures airlines face. I wonder if they schedule flights differently - ie longer turnaround times, offer fewer 'risky' connections, do more IROPs rebooking via OAL rather than insisting on only rebooking on that airline, etc?
Not knowing much about ticket pricing, my hunch is that ticket prices have probably continued to decrease as LCCs proliferated across Europe.
In terms of behavior, I'm guessing it certainly changed the incentive structures airlines face. I wonder if they schedule flights differently - ie longer turnaround times, offer fewer 'risky' connections, do more IROPs rebooking via OAL rather than insisting on only rebooking on that airline, etc?
Not knowing much about ticket pricing, my hunch is that ticket prices have probably continued to decrease as LCCs proliferated across Europe.
#82
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The most recent semi-legitimate study on EC 261/2004 suggests that less than 2% of eligible claims are ever even filed. On the other hand, LoganAir recently announced that it may drop some routes originating in less wealthy, less populated areas of Scotland, which connect to BA flights worldwide at LHR because compensation claims under the Regulation have made marginally profitable routes "underwater."
One wonders whether there are other marginal routes which simply never make it to "launch" because the modeling suggests that claims will render the route unprofitable.
The one thing that is quite clear is that the Regulation has had zero impact on timeliness. Thus, if its purpose was to discourage tardiness, it has not moved the needle. But, it has put the children of some of the claims agents through university.
One wonders whether there are other marginal routes which simply never make it to "launch" because the modeling suggests that claims will render the route unprofitable.
The one thing that is quite clear is that the Regulation has had zero impact on timeliness. Thus, if its purpose was to discourage tardiness, it has not moved the needle. But, it has put the children of some of the claims agents through university.
#83
Join Date: Jan 2005
Location: RDU
Programs: Hhonors Gold, DL PM
Posts: 359
The most recent semi-legitimate study on EC 261/2004 suggests that less than 2% of eligible claims are ever even filed. On the other hand, LoganAir recently announced that it may drop some routes originating in less wealthy, less populated areas of Scotland, which connect to BA flights worldwide at LHR because compensation claims under the Regulation have made marginally profitable routes "underwater."
One wonders whether there are other marginal routes which simply never make it to "launch" because the modeling suggests that claims will render the route unprofitable.
The one thing that is quite clear is that the Regulation has had zero impact on timeliness. Thus, if its purpose was to discourage tardiness, it has not moved the needle. But, it has put the children of some of the claims agents through university.
One wonders whether there are other marginal routes which simply never make it to "launch" because the modeling suggests that claims will render the route unprofitable.
The one thing that is quite clear is that the Regulation has had zero impact on timeliness. Thus, if its purpose was to discourage tardiness, it has not moved the needle. But, it has put the children of some of the claims agents through university.