Tour group bumped from flight
Jul 24, 2019, 12:49 pm
#62
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Presumably Junior is home around now. Would be good to get the full facts of what happened, along with the exact timings and routings and especially the reason for the "bump" (whether it was a denial of boarding or cancellation).
With that information, we can help OP figure our what her son is due by way of compensation, if anything.
With that information, we can help OP figure our what her son is due by way of compensation, if anything.
Jul 24, 2019, 1:14 pm
#63
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That said, although the third of KL's 3 flights to JFK went out almost 3 hours late, the evening flight from ATH would have been too late to connect to any JFK-bound flights at AMS, so the poor kids would have had to be at ATH at 6am, rather than noon. So the later DL flight was undoubtedly a better option
Jul 24, 2019, 1:17 pm
#64
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The evening ATH-AMS flight would require passengers to overnight at AMS and gat a TATL flight to the USA the following day.
There probably are similar (either very early departure or an overnight connection) itineraries through CDG.
There probably are similar (either very early departure or an overnight connection) itineraries through CDG.
Jul 24, 2019, 1:19 pm
#65
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Presumably Junior is home around now. Would be good to get the full facts of what happened, along with the exact timings and routings and especially the reason for the "bump" (whether it was a denial of boarding or cancellation).
With that information, we can help OP figure our what her son is due by way of compensation, if anything.
With that information, we can help OP figure our what her son is due by way of compensation, if anything.
the flight to which they were rebooked, DL205, is just about approaching Newfoundland with another 3 hours (almost) until landing.
I hope the OP will return and finish the story!!!
Jul 24, 2019, 2:34 pm
#66
Join Date: Apr 2011
Posts: 3,394
The only reports we've seen this is from individual who were called and offered vouchers proactively.
OP's kid will report what he was told and OP may report back to us, but I doubt it will be what actually happened instead of the Tour operators version of what happened.
Jul 24, 2019, 2:37 pm
#67
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Maybe the tour operator *forgot* to arrange transportation to the airport and was unable to book something at the last minute to get them to ATH early enough to check in for the earlier flight......just speculating.
Jul 24, 2019, 2:42 pm
#68
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...........Since I don't have my son's flight confirmation number, Delta can't give me much information. The tour group rep is still working with Delta to see if they can be put back on the original flight. She (the tour group rep) said that she doesn't think it was due to overbooking. Hoping to have an answer by 18:00.
Jul 24, 2019, 2:50 pm
#69
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If I may wildly speculate for a moment...the tour operator couldn't get transportation to the airport in time for the first flight. Either they forgot, or it fell through or whatever. Then they had to change the flights at the last minute. And if you're the tour operator at this point you just put all the blame on Delta.
Jul 24, 2019, 6:48 pm
#70
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1. Did these regulations achieve their stated goal in any tangible way (are airlines behaving now), and
2. How did it affect ticket prices.
We just got a new Passenger Bill of Rights or whatever in Canada, and I will be surprised if it doesn't lead to price increases.
Jul 24, 2019, 9:03 pm
#71
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My first (and still most lucrative) VDB compensation was back in the 1980s on a youth group trip to West Germany. There was some sort of mix-up with the travel agency selling the tickets not correctly sending the 'second page' of ticket information to the airline and it wasn't discovered until the group showed up at the airport to check in.
American offered $800 each in vouchers to route us through Manchester and get us into Dusseldorf four hours later than scheduled. Us teenagers voted unanimously to take American's offer.
American offered $800 each in vouchers to route us through Manchester and get us into Dusseldorf four hours later than scheduled. Us teenagers voted unanimously to take American's offer.
Jul 25, 2019, 7:24 am
#72
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So here's the most frustrating part of threads like this.. the OP posts a question/concern/complaint. Asks for help/suggestions, but doesn't provide enough info and doesn't come back and follow up. All we can do is assume, guess, extrapolate.
What's the point of the debate?
What's the point of the debate?
Jul 25, 2019, 7:30 am
#73
Join Date: Apr 2011
Posts: 3,394
So here's the most frustrating part of threads like this.. the OP posts a question/concern/complaint. Asks for help/suggestions, but doesn't provide enough info and doesn't come back and follow up. All we can do is assume, guess, extrapolate.
What's the point of the debate?
What's the point of the debate?
Jul 25, 2019, 7:52 am
#75
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Well as the OP has had 6 posts since 2015 then it might be wise not to hold your breath! You know we have seen this one way traffic before though so we should not be surprised......