bubbashow

I know a GREAT way to get the C+ seat you want. Select the fare in the next column to the right. WC(+)BC(+)

xliioper

International, just like US, requires SU bucket availability in order to upgrade to C+. Just because there are open seats in C+ does not mean there will always be availability in SU. The implementation of the Comfort+ upgrade system on TATL flights was delayed initially because DL was using the W fare class for Premium Economy at the time and didn't have a separate fare class for C+ seats. At that time, a DM/PM could simply pick any open C+ seat on TATL flights at time of booking. Once they moved PE fares to PAG fare classes, they could sell Comfort+ as W and were able to put TATL flights under the same upgrade system as other routes with C+ fares. I had a case on a DTW-LAX flight where there were open C+ seat, but no SU bucket availability and I didn't get upgraded at time of booking. So it can certainly happen domestically as well as international.

CGNC

One other thing, I have seen this happen when DL is contemplating an equip swap on the aircraft. Instead of confirming C+ and then realizing they perhaps have oversold the cabin, they stack the list and once the equip type is solidified, seats are assigned.

SamOF

There was an open C+ seat, or there was availability in the W bucket when you didn't get upgraded? Those are two different things, and it's the latter that I don't think we've seen many (any?) reports of and is alarming people.

dgilman

There is an inverse relationship between the quality of benefits for a loyalty program and the economy.

When one does well, the other fares poorly.

Hope you have some money in the stock market!

David

defrosted

Question from a lowly GM....

My GM upgrades are complimentary when available. I don't always get them, even when I see available seats at my upgrade window.

Are DM upgrades guaranteed?

I fully realize that DM upgrades clear much sooner but seems based on OP's original post somewhere between GM and DM the upgrade changes from benefit to entitlement.

TheStrongOne

As a PM, I have never *not* received an upgrade into C+, even TATL. As a GM you may not receive as you would be in line after DM and PM, and by then they may all be gone. According to Delta, Upgrades into C+ are a confirmed benefit for PM and DM:
https://www.delta.com/content/www/en...tatus.html/#fb

mills1090

I booked a TATL flight over the weekend and it was the first time that I didn't receive a C+ upgrade at booking on any flight ever as a PM... Confirmed with Twitter that there was not currently upgrade space available.

flyerCO

I think you're missing the posters question. No DM aren't entitled to them, it's still a benefit just as at GM. Its subject to the same controls as a GM, just a different window allowing the upgrade.

As for the main post, this has been well known and documented in threads here. How far out from departure are you booking?

ethernal

Are C+ seats available for sale on the website? Not just showing on the seatmap?

I pretty much never get C+ at time of booking (because it is always sold out) - but I've never seen an instance where they were selling C+ seats and I could not get an upgrade.

Not saying that Delta doesn't capacity control C+, but I've never seen it.

On almost all planes, they block a number of C+ seats for gate assignments. On 767s it seems like they block as many of 6. Interestingly, unlike domestics (e.g., 739 with 10C and 10B blocked for gate assignment), they do actually tend to release them the day of the flight. But in those cases, C+ is not for sale.

mills1090

There are C+ seats available for sale, 18 show available on the seatmap as well (showing and upgrade for $149, fat chance)... It is a 767, travel date is in 140 days or so. I was planning on following up if I didn't clear in a week or two.

defrosted

You missed my question... are DM guaranteed C+? Seems like Medallion Complimentary Upgrades are subject to availability and may not be available on all flights or in all markets. I can't find any wording in the link you provided to indicate DM gets an upgrade regardless of availability. It just says upgrades clear shortly after booking. It says GM clear 72 hours prior. But again that doesn't guarantee an upgrade.

I know why I don't get upgraded, that is not the question. You know there could be DM in front of other DM or 360 for that matter right? I realize you usually get the upgrade but DM aren't actually guaranteed an upgrade are they?

MSPeconomist

defrosted

You know that.
I know that.
Apparently some do not.

Zorak

In a past sub-discussion of a similar point, I collected a few reports/claims where C+ did not clear immediately despite W>0: