Crackdown on MS for MQD waiver?
May 24, 2018, 11:15 am
#1
Original Poster
Join Date: Feb 2016
Posts: 27
Crackdown on MS for MQD waiver?
I’ve been working on getting my $25K MQD waiver on my Delta Amex Platinum and it appears that certain purchases aren’t counting toward the waiver.
Currently the meter shows that I’ve spent $9-10k (updated 5/20) while my latest amex statement showed that my progress toward the MQM bonus was up to $17k. Is this a new policy? Any idea what counts for MQD waiver spend and what doesn’t?
Currently the meter shows that I’ve spent $9-10k (updated 5/20) while my latest amex statement showed that my progress toward the MQM bonus was up to $17k. Is this a new policy? Any idea what counts for MQD waiver spend and what doesn’t?
May 24, 2018, 12:01 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,198
If I recall there were some other reports about a disconnect between the DL meter and the actual Amex spend. Thought that was a technical issue/glitch that was resolved... but if you're seeing it then obviously it wasn't.
May 24, 2018, 1:10 pm
#3
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 1,949
AMEX should dictate what qualifies, not Delta. Could it be a lag time, or are you able to trace the purchase amounts to the "missing" spend?
ETA: Technically, Delta could dictate what qualifies in the agreement with AMEX, but AMEX is still the one determining whether the transaction qualifies because Delta wouldn't have that level of detail.
ETA: Technically, Delta could dictate what qualifies in the agreement with AMEX, but AMEX is still the one determining whether the transaction qualifies because Delta wouldn't have that level of detail.
Last edited by jetsfan92588; May 24, 2018 at 1:24 pm
May 24, 2018, 3:13 pm
#5
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
From AMEX T&C's (Bolding mine)
Eligible Purchases means purchases for goods and services minus returns and other credits. Eligible Purchases do NOT include fees, interest charges, balance transfers, cash advances, purchases of travelers' checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents
Eligible Purchases means purchases for goods and services minus returns and other credits. Eligible Purchases do NOT include fees, interest charges, balance transfers, cash advances, purchases of travelers' checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents
May 24, 2018, 3:17 pm
#6
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
According to Amex, I spent over $26,000 between Jan 1 and Feb 28, but Delta still has me under $25,000. Should I worry?
May 24, 2018, 3:33 pm
#8
Join Date: Oct 2016
Posts: 277
it’s probably this, unless the Amex spend was significantly before 5/20.
May 24, 2018, 3:46 pm
#9
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
I’ve been working on getting my $25K MQD waiver on my Delta Amex Platinum and it appears that certain purchases aren’t counting toward the waiver.
Currently the meter shows that I’ve spent $9-10k (updated 5/20) while my latest amex statement showed that my progress toward the MQM bonus was up to $17k. Is this a new policy? Any idea what counts for MQD waiver spend and what doesn’t?
Currently the meter shows that I’ve spent $9-10k (updated 5/20) while my latest amex statement showed that my progress toward the MQM bonus was up to $17k. Is this a new policy? Any idea what counts for MQD waiver spend and what doesn’t?
May 25, 2018, 11:29 am
#11
Join Date: Aug 2011
Location: SJC
Programs: DL DM
Posts: 130
Pretty sure Simon Mall isn't counting towards the MQD waiver anymore (but for some reason still counted towards the MQM boost). My MQD waiver amount on delta.com is less than my YTD spend on the Amex by exactly the amount I've manufactured at SM. And it's in the tens of thousands range, so it's not a minor rounding error.
May 29, 2018, 2:58 pm
#12
Join Date: Nov 2016
Location: SFO
Programs: Hilton Diamond, Marriott Gold, IHG Plat
Posts: 756
From AMEX T&C's (Bolding mine)
Eligible Purchases means purchases for goods and services minus returns and other credits. Eligible Purchases do NOT include fees, interest charges, balance transfers, cash advances, purchases of travelers' checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents
Eligible Purchases means purchases for goods and services minus returns and other credits. Eligible Purchases do NOT include fees, interest charges, balance transfers, cash advances, purchases of travelers' checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents
Only thing to worry about is making sure you do organic spend for the signup bonus, then feel free to go crazy with MS after hitting the min spend.
May 29, 2018, 5:04 pm
#13
Join Date: Aug 2002
Location: Los Angeles
Posts: 4,677
If I compare my charges to the credit I received on my statement in the paragraph following my activity, I am approx $5K short in purchases qualifying toward the MQM bonus threshold (this is on a DL Plat Card). I just noticed it in May, but it appears to relate charges at Ikea in March or April. Amex is "researching" it. I'll post the result if/when resolved.
May 29, 2018, 6:30 pm
#14
Join Date: Jul 2014
Location: JFK / LGA.. EWR is not part of NYC!
Programs: Brand loyalty is for suckers
Posts: 1,047
See my thread in this forum about my long saga waiting for my Amex Platinum card to 1) accurately reflect my spend, and 2) for Delta to acknowledge the spend and upgrade me to FO based on reaching the waiver threshold.
Long story short -- there is a significant delay between the actual spend and when Delta.com will reflect your MQD waiver. In my case, it was about 2.5 months, and there's not much you can do about it (I called both Amex and DL multiple times).
Long story short -- there is a significant delay between the actual spend and when Delta.com will reflect your MQD waiver. In my case, it was about 2.5 months, and there's not much you can do about it (I called both Amex and DL multiple times).