pvn

there were non-rev employees on the flight and none of them moved up after the door closed???

jrl767

T-96: connecting itinerary showed “UG to F available” on both legs; booked; confirmation showed F cleared on first leg; C+ on second with F requested

mills1090

4/10 phx-atl 12/38 for 0
4/13 atl-phx 5/41 for 0, was actually surprised I was so high on this one since I was on an X fare.

kpbadger

4/12 evening MSN-MSP: ^ Cleared at gate (3rd on list, 5 cleared)
4/12 evening MSP-SFO: Took FCM offer of ~$200 a few days in advance since F was pretty full and all C+ and "good" economy seats on 737-900 were gone when this got booked.
4/14 morning SFO-DTW: ^ RUC on original SFO-MSP flight cleared 2 days in advance, rebooked due to travel waiver at T-36 straight into first/RY. There were seats 6 available when I rebooked, 5 available at check-in, and only 1 available at the gate. The no-status guy next to me said he bought the upgrade for $180, but very possible some seats were taken due to SDC/waiver changes from those connecting in MSP.
4/14 afternoon DTW-MSN: Another unfortunate experience with a gate agent in DTW, the second in as many weeks. I was #2 on the list for 0 but counted only 10/12 who boarded with PREM. Hung out until the end and asked if first had boarded full. GA said yes so I boarded and 1C was empty. 5 minutes after getting to my seat 1C was still empty and the app showed 1 available. Then a standby cleared into it immediately before shutting the door. Appeared to be a non-rev given the hug with the front FA. I happened to sit next to #1 back in C+ who also saw what happened. Interesting that he was #1 despite me having used a RUC. Fortunately it was less than an hour flight and I was in the first row of C+ on a CRJ9 which has the most legroom on the plane, but still disappointed by the consistent Delta fails. (EDIT: I would have been (almost) equally happy had #1 been pulled up.)

So overall this trip was 2/3 with one of those assisted by a RUC.

Duke787

FO, refundable corporate H fare

RDU - JFK, C+ cleared at T-24, ended up as #9 with 0 seats for F. Only second time this year not clearing to F to/from NYC

JFK - MAD, C+ cleared at T-1.5 after being #1 of 2 on the list for 5 C+ seats (flight went out full after clearing standby list)

Zorak

Thurs 4/12 SJC-LAS (T) my first miss on this route
Sun 4/15 LAS-SJC (Q) cleared at the window, went out with two empty seats in F

CMK10

As FO:
1/26: DL 782 RDU-DTW 717-200 X Fare: 19 and 20 out of 28 for F, 2 and 3 of 3 for C+
1/29: DL 4051 JFK-RDU CRJ-900 X Fare: 1 and 2 out of 6 for F. Annoyingly there was an empty seat in F but the F/A refused to move me up because "only the gate agent can"

As GM:
2/03: DL 3623 RDU-LGA CRJ-900 X Fare: 1 and 2 out of 6 for F.
2/10: DL 3623 RDU-LGA CRJ-900 X Fare: Cleared with Companion at T-72.
2/22 DL 5484 RDU-EWR CRJ-700 X Fare: Cleared at T-72
2/25 DL 1606 LAS-ATL A-321 T Fare: #10 of 17, C+ at T-72
2/26 DL 2351 ATL-RDU MD-88 T Fare: #3 8 of 64, 21 of 35 for C+
3/30 DL 2773 RDU-DTW MD-90 T Fare: Cleared at Window
3/30 DL 6201 DTW-YYZ CRJ-900 T Fare: Cleared at Window
3/31 DL 2551 YYZ-ATL 717-200 V Fare: Cleared at Gate
3/31 DL 1177 ATL-RDU MD-88 V Fare: Cleared at Gate
4/04 DL 6228 RDU-DCA CRJ-700 V Fare: Cleared at Window
4/13 DL 6250 RDU-DCA CRJ-700 X Fare: #3 of 11 at the Gate, one person pulled up after boarding.

Currently 53.85% (7/13)

kpbadger

Responding to the quoted post: no, I was never standby for this, as I had a "main cabin" seat assigned from the moment I was put on the flight. The fact that I apparently wasn't checked in until I arrived at DTW explains how the upgrades could have cleared originally without me. Nothing I can fathom explains why the red coat wouldn't put me in the seat at the end of boarding (there was no mention of a broken seat, it was previously assigned to someone who no-showed, and the thought of them holding the seat for crew rest on a 90 minute DTW-ATL flight is beyond laughable).

I heard back from customer care... The response indicated they would forward my frustration to the social media team about the misinformation about being on the upgrade list. Then it went on to say: "Regarding the open first class seat, there are several reasons as to why the seat may have remained open during the flight, such as the seat may have been broken or left available for crew rest. However, I sincerely apologize for your experience and your feedback is greatly appreciated." And continued... "Stephen, as a Diamond Medallion SkyMiles member, you're an important part of the Delta family."

My name is not Stephen, and they had my name correct earlier, so I obviously was the recipient of a copy-pasta job here. Not really feeling like I'm an "important part of the Delta family" today. Also no compensation, for what it's worth. Some combination of Shena and poor service is alive and well in DTW.

jacobbourke

PM booked in U and L class

3/28 - LAX-NYC C+ at time of booking, 3 days before upgrades for D1
4/3 - NYC-ORL C+ at time of booking. 3 of 12 for 2 seats
4/8 - ORL-CUN FC at window. Everyone on the list got upgraded
4/12 - CUN-LAX FC at window

daloosh

Welcome jacobbourke to flyertalk!

3/31 LGA-STL companion and I upgraded five days out, U class
4/5 STL-LGA both upgraded on the way back five days out, V class
4/6 JFK-LAX upgraded at the gate into last Delta One seat, L class
4/10 LAX-JFK number 13 of 31 on the way back for 1 seat on the redeye, T class

ElmhurstNick

Gold no reserve,

ORD-DTW midday, cleared at window
DTW-DEN, 25th of 30+, mostly convention traffic

DCAflyer81

Enjoy those upgrades on SW...

urww

DTW-EWR Wednesday 7 am - upgraded 5 days out
EWR-DTW Friday 7 am - upgraded 5 days out
DTW-ORD Friday 10 am - upgraded 5 days out

ElmhurstNick

Gold, no reserve.

DEN-SLC (320): 17th of 25 for 0
SLC-ORD (CR9): 14th of 20 for 1. Flight actually went out oversold by 1, somebody got $660 to go home and fly the next day..

Duke787

FO -- H fare (refundable, corporate)

CDG - RDU, C+ upgrade cleared at T-24