Platinum member and #13 on the upgrade list got a F seat
Oct 25, 2017, 9:09 am
#76
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
I think it would be fairly easy to implement a transparent method for rewarding those with a long series of UG misses. They are never going to do it but I routinely code for far more complex scenarios in real life. Throw that stuff on a Hadoop cluster and create an algorithm to value each customer and then see which customers are profitable but not getting UG's and throw them a bone. Never going to happen but could definitely be done. But probably not with Delta IT but it most certainly could be done 
Oct 25, 2017, 2:27 pm
#77
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,382
Just a possibility. We used to call these user errors PICNIC -- problem in chair not in computer.
Oct 25, 2017, 3:06 pm
#78
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
Oct 25, 2017, 3:45 pm
#79
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,860
I think it would be fairly easy to implement a transparent method for rewarding those with a long series of UG misses. They are never going to do it but I routinely code for far more complex scenarios in real life. Throw that stuff on a Hadoop cluster and create an algorithm to value each customer and then see which customers are profitable but not getting UG's and throw them a bone. Never going to happen but could definitely be done. But probably not with Delta IT but it most certainly could be done
And that was all of 500 miles.http://pointsmilesandmartinis.boardi...onday-morning/
If you complain to Ed that you missed 10 upgrades in a row, he's going to buy doughnuts for the revenue management team.
David
Oct 25, 2017, 3:53 pm
#80
Join Date: Sep 2013
Programs: DL PM, 1MM, DL SC, Kimpton Inner Circle
Posts: 2,416
Well, maybe just some Biscoff and Brownie Brittle.
Oct 25, 2017, 4:37 pm
#81
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
One thought perhaps the Coc has a hidden clause to upgrade someone who smiles and is approachable to the gate agents. Perhaps there is a Upgrade FlyerTalk passengers or the computer just randomly chooses who will get an upgrade.
Another idea is that Delta wants you to continue being loyal to them so they will entice you with an upgrade in hopes you will fly them more or pay to upgrade using the offers, miles or cash. Sort of like a "Free trial of Pandora for three months".
What you need to take into account is that you are on a flight that you were given an upgrade and just be happy you got that larger seat, more legroom, booze and food. Perhaps its a gift.
Like they say don't question the upgrade just take it(:
Another idea is that Delta wants you to continue being loyal to them so they will entice you with an upgrade in hopes you will fly them more or pay to upgrade using the offers, miles or cash. Sort of like a "Free trial of Pandora for three months".
What you need to take into account is that you are on a flight that you were given an upgrade and just be happy you got that larger seat, more legroom, booze and food. Perhaps its a gift.
Like they say don't question the upgrade just take it(:
Oct 25, 2017, 4:42 pm
#82
Join Date: Nov 2006
Location: SLC & NYC
Programs: Diamond Medallion, Delta Million Miler, Hyatt Globalist
Posts: 674
there may be something to do this as my wife who was silver at the time got upgraded nyc-slc. She was on a fairly expensive fare but was showing like 30th on the upgrade list so was shocked when the machine spit out her new seat on boarding.