Delta Computers Down
Jun 16, 2017 | 6:58 pm
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Ouch. I'm glad I called earlier today to cancel a ticket (before the deadline).
Jun 16, 2017 | 7:04 pm
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
The DL app and delta.dumb look OK to me, but I didn't try a dummy booking.
Jun 16, 2017 | 7:05 pm
#5
Join Date: May 2015
Location: DCA
Programs: UA 1K, AA EXP, DL PM, Marriott Titanium
Posts: 6,974
Definitely problems with the website too.
Mileage earnings aren't showing up on bookings, secure flight data not filled in. Appears to be a new interface, so that might be part of it.
App and website won't ticket.
Mileage earnings aren't showing up on bookings, secure flight data not filled in. Appears to be a new interface, so that might be part of it.
App and website won't ticket.
Jun 16, 2017 | 7:12 pm
#7
Suspended
Join Date: Jan 2017
Programs: Diamond, all of them.
Posts: 25
You know, I make light of the "white guy problems" on here but seriously.. I live in MSP and use Delta weekly. They need to step up their IT game tenfold. If this little endeavor turns out to be another IT fiasco the Mr. Ed needs to be shown the door post haste.
Jun 16, 2017 | 7:13 pm
#8
Join Date: May 2015
Location: DCA
Programs: UA 1K, AA EXP, DL PM, Marriott Titanium
Posts: 6,974
I think they're just making some changes to the website. Still, this should be something that happens on Sunday at 0300.
Jun 16, 2017 | 7:13 pm
#9
Join Date: Sep 2003
Location: MSP
Programs: DL GoldMM, BA Bronze, SQ Silver, UA base, HHonorsGold, Marriott Plat, IHG Plat Amb
Posts: 4,618
All of you at home who can't get online, I'll one up you: I'm at MSP and there are NO flights boarding in the gates around me-- they've all stopped, everyone is standing around.
It's been about 30 minutes at least since the problems started for my GAs.
MSP-ORF was supposed to board 33 min ago.... not close as of now.
Wish us luck!
It's been about 30 minutes at least since the problems started for my GAs.
MSP-ORF was supposed to board 33 min ago.... not close as of now.
Wish us luck!
Jun 16, 2017 | 7:15 pm
#10
Join Date: May 2015
Location: DCA
Programs: UA 1K, AA EXP, DL PM, Marriott Titanium
Posts: 6,974
All of you at home who can't get online, I'll one up you: I'm at MSP and there are NO flights boarding in the gates around me-- they've all stopped, everyone is standing around.
It's been about 30 minutes at least since the problems started for my GAs.
MSP-ORF was supposed to board 33 min ago.... not close as of now.
Wish us luck!
It's been about 30 minutes at least since the problems started for my GAs.
MSP-ORF was supposed to board 33 min ago.... not close as of now.
Wish us luck!
Yay IT Meltdown 2017 Part III (or is it IV).
Jun 16, 2017 | 7:20 pm
#12
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,364
Oh, now I can't see an upcoming trip, so... that's nice.
Jun 16, 2017 | 7:27 pm
#15
Join Date: Oct 2006
Posts: 915
Glad to see this thread. I did a booking and finished everything, but it wouldn't complete
the reservation. I tried again on my SO's account and I was getting an error on my
Skymiles number. Then I called Platinum and went through a phone tree, only to have
an agent say "our computers are down. Please call back in an hour." Then she hung
up. So much for my brilliant idea of booking a few trips at off hours.
the reservation. I tried again on my SO's account and I was getting an error on my
Skymiles number. Then I called Platinum and went through a phone tree, only to have
an agent say "our computers are down. Please call back in an hour." Then she hung
up. So much for my brilliant idea of booking a few trips at off hours.