DL and AA No More Interline Agreement; Then Interline Agreement Returns January 2018
#17
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
I know my opinion carries zero weight but I really don't feel bad for DL having to pay a higher price to get me where I paid Delta to take me. I see it as a penalty. Delta screws up their operations and therefore has to accommodate me on another airline. If Delta wants to avoid paying a high price on another airline then they need to work harder and make sure their operations go off without a problem.
#18
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
That too, Delta will find any excuse to leave you high and dry. Before Amderson came along DL agents were allowed a lot of room to get passengers where they needed to be. On the Delta Shuttle if one of the flights were overbooked they would roll out an additional 727 to take the additional passengers. Eventually CRJ's were used for the extra sections but still, that's impressive. They really lived up to their marketing campaign of "Delta Gets You There". Now it's more like "we'll get you there when we're dam good and ready".
#19
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
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Wirelessly posted (beckoa's BB: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.694 Mobile Safari/534.11+)
AS next?
AS next?
#20
Join Date: Jul 2004
Programs: DL; AA; UA; CO; LHLX; NZ; QR; EK; BA
Posts: 7,409
That too, Delta will find any excuse to leave you high and dry. Before Amderson came along DL agents were allowed a lot of room to get passengers where they needed to be. On the Delta Shuttle if one of the flights were overbooked they would roll out an additional 727 to take the additional passengers. Eventually CRJ's were used for the extra sections but still, that's impressive. They really lived up to their marketing campaign of "Delta Gets You There". Now it's more like "we'll get you there when we're dam good and ready".
http://www.nytimes.com/2005/02/02/ny...past.html?_r=0
Richard Anderson joined Delta in 2007
#21
#22
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
I think a lot of posters seem to believe that these agreements provide for carriers rebooking pax at very cheap rates.
From several friends who work in revenue management at a US carrier, rebooking pax onto OAL during IRROPS is very, very expensive. Not full Y fare (it is discounted from that) but certainly not some kind of bargain basement price.
From several friends who work in revenue management at a US carrier, rebooking pax onto OAL during IRROPS is very, very expensive. Not full Y fare (it is discounted from that) but certainly not some kind of bargain basement price.
Not cheap at all. We agreed to a workable option on US which included a sector in Y.
This whole development is certainly disappointing from both sides and this does not benefit anybody, particularly the customers
#23
Join Date: Feb 2010
Location: US-Europe
Programs: DL DM Charter/2.5MM, AA EXP, Marriott AMB, LT Titanium, HH Diamond, Avis PP, National Exec-E
Posts: 529
DL could make a good decision flying PIT-RDU direct.
#24
Original Poster
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,849
I think a lot of posters seem to believe that these agreements provide for carriers rebooking pax at very cheap rates.
From several friends who work in revenue management at a US carrier, rebooking pax onto OAL during IRROPS is very, very expensive. Not full Y fare (it is discounted from that) but certainly not some kind of bargain basement price.
From several friends who work in revenue management at a US carrier, rebooking pax onto OAL during IRROPS is very, very expensive. Not full Y fare (it is discounted from that) but certainly not some kind of bargain basement price.
#25
Join Date: Apr 2011
Posts: 3,394
DL might be getting some revenue from AA taking more passengers but it also leaves DL less room to protect their OWN passengers.
DFW-ATL on AA gets a mechanical and a bunch of passengers are transfered to the DL DFW-ATL flight. But just a few minutes later the DFW-DTW DL flight gets delayed but now there isn't room to re-accommodate Delta's existing passengers on the DL flight through ATL.
DFW-ATL on AA gets a mechanical and a bunch of passengers are transfered to the DL DFW-ATL flight. But just a few minutes later the DFW-DTW DL flight gets delayed but now there isn't room to re-accommodate Delta's existing passengers on the DL flight through ATL.
#26
Join Date: Apr 2013
Posts: 337
There's a lot of silly comments here, and the same old suspects continue to post the same old nonsense...
1. AA/US send more people to DL then DL does to AA/US.
2. DL recognized this and said- you need to pay more if taking advantage of our investment in operational performance.
3. AA said no, and thus there is no deal.
Sounds fair to me, not sure how this turned into an evil DL story. Should be looking at AA's refusal to pay up if you want to find the bad guy.
1. AA/US send more people to DL then DL does to AA/US.
2. DL recognized this and said- you need to pay more if taking advantage of our investment in operational performance.
3. AA said no, and thus there is no deal.
Sounds fair to me, not sure how this turned into an evil DL story. Should be looking at AA's refusal to pay up if you want to find the bad guy.
#27
Join Date: Apr 2011
Posts: 3,394
I would also see this as a growing trend in the airline industry.
When ticketing agreements were established no carrier truly had a global reach so taking multiple carriers was necessary for a lot of O/D's
Then came partnerships where you could take multiple airlines who work together.
Then came consolidation in the alliance world where between *A, OW, and ST you can go nearly anywhere in the world from anywhere in the world.
Then came consolidation in the US market where DL, WN, AA, UA can take you from most anywhere in the country to most anywhere else in the country.
Then throw in the rise of the ME3 and AA, UA, DL don't want people booking cheap domestic tickets to one of their gateways to take the money making TATL flight on an ME3 carrier. It can still happen w/o ticketing/baggage agreements but it makes it a much bigger hassle.
I see in the next 5-10 years ticketing agreements existing only within the alliances. It is not very customer friendly but I think it's going to be a reality.
When ticketing agreements were established no carrier truly had a global reach so taking multiple carriers was necessary for a lot of O/D's
Then came partnerships where you could take multiple airlines who work together.
Then came consolidation in the alliance world where between *A, OW, and ST you can go nearly anywhere in the world from anywhere in the world.
Then came consolidation in the US market where DL, WN, AA, UA can take you from most anywhere in the country to most anywhere else in the country.
Then throw in the rise of the ME3 and AA, UA, DL don't want people booking cheap domestic tickets to one of their gateways to take the money making TATL flight on an ME3 carrier. It can still happen w/o ticketing/baggage agreements but it makes it a much bigger hassle.
I see in the next 5-10 years ticketing agreements existing only within the alliances. It is not very customer friendly but I think it's going to be a reality.
#28
Join Date: Jul 2012
Location: MSP
Programs: Delta PM, Hyatt Discoverist, Hertz PC
Posts: 2,303
I was a loyal (not so frequent) AA flyer for years through high school and college and my first job. It was AA IRROPS that booked me on my first DL flight. Sorry to see this go, but I get it.
#29
Join Date: Apr 2011
Programs: Retired. Amtrak, DL (2MM, Signed up for DL FF program 2nd day offered 8/81), Marriott, Hilton
Posts: 177
There's a lot of silly comments here, and the same old suspects continue to post the same old nonsense...
1. AA/US send more people to DL then DL does to AA/US.
2. DL recognized this and said- you need to pay more if taking advantage of our investment in operational performance.
3. AA said no, and thus there is no deal.
Sounds fair to me, not sure how this turned into an evil DL story. Should be looking at AA's refusal to pay up if you want to find the bad guy.
1. AA/US send more people to DL then DL does to AA/US.
2. DL recognized this and said- you need to pay more if taking advantage of our investment in operational performance.
3. AA said no, and thus there is no deal.
Sounds fair to me, not sure how this turned into an evil DL story. Should be looking at AA's refusal to pay up if you want to find the bad guy.
Doesn't SW already have a no interline policy? If so, how come people are so upset at DL? Shouldn't they also be just as upset at SW? Just trying to figure this all out.
#30
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
I think a lot of posters seem to believe that these agreements provide for carriers rebooking pax at very cheap rates.
From several friends who work in revenue management at a US carrier, rebooking pax onto OAL during IRROPS is very, very expensive. Not full Y fare (it is discounted from that) but certainly not some kind of bargain basement price.
From several friends who work in revenue management at a US carrier, rebooking pax onto OAL during IRROPS is very, very expensive. Not full Y fare (it is discounted from that) but certainly not some kind of bargain basement price.
Being on Y fare and seeing 2 first class seats available, I called AA to use miles or cash to upgrade and was told that this Y fare was not upgradable.