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Using Regional Upgrades on Delta (pre 2/1/2022)

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Old Oct 15, 2016, 9:00 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Utskicat
FEB 1, 2022 New GUC/RUC Inventory Rules

*****GUC*****

Flight has First Class
MC/C+ = Purchased
First = Last Seat J (Old Policy = OY)

Flight has DPS only
MC/C+ = Purchased
DPS = Last Seat (GUC=P / RUC=G) (Old Policy = RY)

Flight has D1 with no DPS
MC/C+ = Purchased
D1 = Z (Old Policy = OY)

Flight has D1 with DPS
MC/C+ = Purchased
DPS = Last Seat (GUC=P / RUC=G) (Old Policy = RY)
D1 = OY @ T-24h15m

Flight has D1 with DPS
DPS = Purchased
D1 = Z (Old Policy = OY)

Note: If GUC applied to domestic flight, it has better inventory than RUC (better chance for D1 transcon or to Hawaii)

*****RUC*****

Flight has First Class
MC/C+ = Purchased
First = Z (Old Policy = OY)

Flight has D1 with no DPS
MC/C+ = Purchased
D1 = OY (no change in old policy = OY)

New Delta.com Upgrade Availability Indicators that appeared 2/1/22 and what they mean

Dom D1 Tag meaning:
Global Upgrade Certificate Available = GUC in Z (OY = 0 for RUC)
Upgrade Certificate Available = GUC in Z /or/ RUC in OY both available

Dom F Tag meaning:
Global Upgrade Certificate Available = GUC in Last Seat J (Z = 0 for RUC)
Upgrade Certificate Available = GUC in last seat J /or/ RUC in Z both available

Example D1 Flights from JFK - LAX (flight numbers are fictitious)

DL 01
Dom D1 flight
Actual Availability: J5 C4 D4 Z3
Hidden Availability: OY2
Website indicator: Upgrade Certificate Available
Actual decode: (2 RUC (OY) open, 3 GUC (Z) open)

DL 02
Dom D1 flight
Actual Availability: J5 C4 D4 Z3
Hidden Availability: OY0
Website indicator: Global Upgrade Certificate Available
Actual decode: (0 RUC (OY) open, 3 GUC (Z) open)

DL 03
Dom D1 flight
Actual Availability: J3 C2 D2 Z0
Hidden Availability: OY0
Website indicator: No flag - neither is available GUC (Z0) and RUC (OY0)

DL 04
Dom First flight
Actual Availability: J3 C2 D2 Z1
Hidden Availability: n/a
Website indicator: Upgrade Certificate Available
Actual decode: (1 RUC (Z) open, 3 GUC (J) open)

DL 05
Dom First flight
Actual Availability: J3 C2 D2 Z0
Hidden Availability: n/a
Website indicator: Global Upgrade Certificate Available
Actual decode: (0 RUC (Z) open, 3 GUC (J) open)

DL 06
Dom First flight
Actual Availability: J0 C0 D0 Z0
Hidden Availability: n/a
Website indicator: No flag - neither is available
Actual decode: (0 RUC (Z) open, 0 GUC (J) open)

Apparently Delta is using public inventory buckets J Z P G (and non-public bucket OY in some cases) to determine GUC/RUC availability. However once they have confirmed you the system converts the segment in your reservation to a different bucket. Here is the class mapping:


GUC Usage
MC or C+ purchased / Upgrade to DPS / P class needed / Books into RV (Clears at T-24.15 into D1 as OX if OY available)
MC or C+ purchased / Upgrade to D1 (no DPS) / Z class needed / Books into OK
DPS purchased / Upgrade to D1 / Z class needed / Books into OK
MC or C+ purchased / Upgrade to FC (no D1/DPS) / J class needed / Books into OV

RUC Usage
MC or C+ purchased / Upgrade to DPS / G class needed / Books into RX (Clears at T-24.15 into D1 as OX if OY available)
MC or C+ purchased / Upgrade to D1 (no DPS) / OY class needed / Books into OX
DPS purchased / Upgrade to D1 / OY class needed / Books into OX
MC or C+ purchased / Upgrade to FC (no D1/DPS) / Z class needed / Books into OL

PRE FEB 1, 2022 WIKI
More information and discussion about using same-day change after applying regional upgrades can be found in this thread: https://www.flyertalk.com/forum/delta-air-lines-skymiles/1709826-sdc-while-using-regional-upgrade-certificates-ruc-definitive-thread.html
  • The clock begins ticking on RUC expiration when you make your choice benefit selection, so it's possible to time your selection when there is a specific need to use them.
  • You can select your 2017 choice benefit as soon as DL recognizes your Plat status. Certificates expire 12 months from date of issue. 2019 choice benefits (earned based on how much one flew in 2018) must be selected by Jan 31, 2020.
  • If you select certificates as your choice benefit late in your Medallion tenure, it will still be valid after your status expires -- so for example if you earn Platinum Medallion in 2018, which is valid through Jan 31, 2020, but then only earn Silver Medallion in 2019, which becomes effective Feb 1, 2020 when your Platinum Medallion status expires, RUCs selected in January 2020 would be valid through January 2021 and could be used once you were only a Silver Medallion member, giving you a much higher upgrade list position on those flights where you attempt to use them.
  • If you request to use a RUC on a flight and do not receive the upgrade, it is returned to your account for future use, but check your account to make sure.
  • RUC may be redeemed for the named Medallion member and up to one travel companion traveling on the same flight (the companion officially no longer needs to be in the same reservation, though that rule was not actually enforced even when it was the official rule). The named member and the companion will each require a separate certificate.

While the RUC process is almost entirely opaque, there are a couple of "hints" of a correctly applied waitlist.

1a) When viewing a waitlisted segment on the DL.com web site (not the app), there may be two seat maps for the same flight. The first seat map shows the coach seat you are currently in, and the second seat map for the same flight says "you may not select seats for this flight" or something like that. This second seat map corresponds to a part of the waitlist process, and indicates that at least one step of the multi-step process to add an RUC waitlist was actually done. Unfortunately, this does NOT indicate that the other manual steps of the RUC waitlist process were successfully completed by the agent (i.e. even if you see the second seat map, there still could be something wrong. There is simply no way for the customer to tell.)

1b) The status for a waitlisted segment should say something like "Upgrade Waitlisted"

2) Assuming the waitlist does not clear prior to check-in, the second hint is the upgrade waitlist. If the RUC waitlist request was coded correctly, you should show up at or very near the top of the upgrade waitlist that you can see on DL.com or the app. If you find yourself at your "usual" spot on the upgrade waitlist, this is a clue that the RUC waitlist request was not coded correctly.

3) The RUC is a form of "payment". Until the RUC clears, it remains "unused" so a waitlisted RUC will still show in your wallet as "open".

You may also wish to peruse the wiki for the GUC success thread as some of the considerations/logistics are similar between RUCs and GUCs.


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Using Regional Upgrades on Delta (pre 2/1/2022)

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Old Nov 21, 2018, 12:35 pm
  #1336  
 
Join Date: Aug 2014
Location: Las Vegas, NV
Programs: Delta DM
Posts: 425
Anyone have luck using these LAX-JFK-LAX? Was thinking of selecting RUC's for my Platinum benefit and using them to upgrade the Mrs. and I on a future LAX-JFK round trip. I know this is an extremely premium heavy route, however our flexibility is completely wide open. I can literally call up the diamond desk and say I have 4 RUC's... what's availible on LAX-JFK-LAX next year? Has this worked for anyone out there? Trying to get an idea before I make my selection.

OPS
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Old Nov 21, 2018, 2:52 pm
  #1337  
 
Join Date: Aug 2018
Location: SEA
Programs: DL DM
Posts: 292
Originally Posted by mattya9
Anyone have luck using these LAX-JFK-LAX? Was thinking of selecting RUC's for my Platinum benefit and using them to upgrade the Mrs. and I on a future LAX-JFK round trip. I know this is an extremely premium heavy route, however our flexibility is completely wide open. I can literally call up the diamond desk and say I have 4 RUC's... what's availible on LAX-JFK-LAX next year? Has this worked for anyone out there? Trying to get an idea before I make my selection.

OPS
Yes, you can call Delta and give them a proposed itinerary (dates and route #) and they will be able to tell you whether there is certificate space available.
pulpfiction78 is offline  
Old Nov 21, 2018, 3:32 pm
  #1338  
 
Join Date: Aug 2014
Location: Las Vegas, NV
Programs: Delta DM
Posts: 425
Originally Posted by pulpfiction78
Yes, you can call Delta and give them a proposed itinerary (dates and route #) and they will be able to tell you whether there is certificate space available.
I guess I meant to ask if this route actually has RUC space availible when you call in. Yes, I know it all depends on what days and specific flights you're requesting. But, overall, I'm just curious how often Delta releases space for RUC's on this route. I have no interest in wait-listing.

OPS
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Old Nov 21, 2018, 9:11 pm
  #1339  
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Join Date: Jun 2004
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Originally Posted by mattya9
I guess I meant to ask if this route actually has RUC space availible when you call in. Yes, I know it all depends on what days and specific flights you're requesting. But, overall, I'm just curious how often Delta releases space for RUC's on this route. I have no interest in wait-listing.

OPS
My wife and I are doing JFK-SFO the day after Thanksgiving and RUCs cleared very quickly (perhaps instantly, I don't remember).
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Old Nov 21, 2018, 9:31 pm
  #1340  
 
Join Date: Mar 2015
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Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,212
Thumbs up

Originally Posted by sethb
My wife and I are doing JFK-SFO the day after Thanksgiving and RUCs cleared very quickly (perhaps instantly, I don't remember).
Wow! That's lucky! Enjoy!
MarkP24 is offline  
Old Nov 22, 2018, 11:20 am
  #1341  
 
Join Date: Aug 2014
Location: Las Vegas, NV
Programs: Delta DM
Posts: 425
Originally Posted by sethb
My wife and I are doing JFK-SFO the day after Thanksgiving and RUCs cleared very quickly (perhaps instantly, I don't remember).
Nice! I'll have to look into SFO-JFK-SFO too. I just want us to get the D1 experience. Plus she's never been to NY.

OPS
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Old Nov 22, 2018, 6:45 pm
  #1342  
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Originally Posted by sethb
My wife and I are doing JFK-SFO the day after Thanksgiving and RUCs cleared very quickly (perhaps instantly, I don't remember).
Day after Thanksgiving and Christmas are generally very lite travel days. I've flown both AA and DL on these days and had half empty J cabins.
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Old Nov 24, 2018, 10:26 am
  #1343  
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Originally Posted by flyerCO
Day after Thanksgiving and Christmas are generally very lite travel days. I've flown both AA and DL on these days and had half empty J cabins.
took 2 flights on the day after thanksgiving....both flights were full but i managed to get upgraded on both without using a ruc....
MarkP24 likes this.
Keyser is offline  
Old Nov 24, 2018, 5:03 pm
  #1344  
 
Join Date: Mar 2015
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Posts: 2,212
Originally Posted by Keyser
took 2 flights on the day after thanksgiving....both flights were full but i managed to get upgraded on both without using a ruc....
Nice!
MarkP24 is offline  
Old Nov 28, 2018, 5:47 pm
  #1345  
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Originally Posted by MarkP24
Wow! That's lucky! Enjoy!
I believe we would have cleared anyway (DM).
MarkP24 likes this.
sethb is offline  
Old Nov 28, 2018, 7:45 pm
  #1346  
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Originally Posted by Keyser
took 2 flights on the day after thanksgiving....both flights were full but i managed to get upgraded on both without using a ruc....
Sorry meant for F. The Days after normally are two days even partner elites have a chance at upgrades.
flyerCO is offline  
Old Nov 30, 2018, 7:09 am
  #1347  
 
Join Date: Dec 2011
Location: MSP
Programs: DL DM, HHonors Diamond
Posts: 610
If am I a DM on a V fare wait-listed at gate with a RUC

Another DM on a H fare with a companion using RUC's

Who's upgraded first?
bretthexum is offline  
Old Nov 30, 2018, 7:29 am
  #1348  
 
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 840
Originally Posted by mattya9
Anyone have luck using these LAX-JFK-LAX? Was thinking of selecting RUC's for my Platinum benefit and using them to upgrade the Mrs. and I on a future LAX-JFK round trip. I know this is an extremely premium heavy route, however our flexibility is completely wide open. I can literally call up the diamond desk and say I have 4 RUC's... what's availible on LAX-JFK-LAX next year? Has this worked for anyone out there? Trying to get an idea before I make my selection.

OPS
Earlier this year I used a RUC to upgrade the return from LAX, but my companion did not clear. But I'm sure you know what to do in that case! Several years ago, I recall clearing that route as a Gold without a RUC, I feel like it was a midweek, afternoon flight.
daloosh is offline  
Old Nov 30, 2018, 8:02 am
  #1349  
pvn
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Originally Posted by bretthexum
If am I a DM on a V fare wait-listed at gate with a RUC

Another DM on a H fare with a companion using RUC's

Who's upgraded first?
H>V, so the other guy gets it, assuming there are two seats. If there's only one you might get it or the gate agent might ask the other guy if they want to split their PNR.
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Old Nov 30, 2018, 8:25 am
  #1350  
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How can I find out what flights the RUC's were applied to?

I've used three but my wallet is showing all four are closed.

Last time I used one was LAS/DTW a few weeks ago and I was waitlisted with one for the return flight and didn't clear (was number 1 on the list but was a large convention that just finished up so every seat must have been paid for in F) so I know it had to have gotten closed out in the last few weeks. Trying to figure out what happened and the wallet isn't showing me the details of when it was used or what flight.
jamesteroh is offline  


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