2014 SkyMiles Program Changes
#136
Join Date: Jun 2011
Location: San Jose, CA
Programs: DL DM, HH Gold, SPG Gold, Hyatt Plat
Posts: 2,874
I fly the route a lot and I think it's an overall improvement to the program. Sucks that comp upgrades are gone and only Diamonds can use their certs going forward. But it's totally understandable considering the product and length of the flight. The benefits of being able to use the certificates on cheap fares is much more an improvement than the loss of UG's on a select route.
What I would really have liked is seeing them remove the limit of one companion. As long as it's on a single reservation, I think we should be able to use as many certificates as we have available to UG all parties.
Last edited by roknroll; Dec 10, 2013 at 4:22 pm
#138




Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Free Agent Level 2; MR LT(!)TE, HH SE, ALL SE, BAC Silver, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,358
2) Second, this is not enough advance notice. 3/1/2014 is less than 3 months away. Many of us have already booked travel on JFK-SFO/LAX/SEA with the expectation of upgrade eligibility, not least because "Upgrade Eligible" was noted on these flights on delta.com at the time of purchase.
But as usual I won't hold my breath.
#139




Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), IHG PE, National Emerald Executive
Posts: 7,306
+:
* any fare class
-es:
* less certs given
* total lack of transparency for RP/OP (no options to see availability before purchase, thus not knowing which date to plan the travel, with EF visibility into that gone)
* other pax think it's a "great benefit" and thus competition for scarce RP/OP space will get even worse, with (I suspect) most in the end hoping to get upgraded at the gate (which rarely goes well and without some shenas - IMHO amounting to a needlessly stressful and combative experience, as likely a few pax all awaiting their global upgrade yelling at the GA and each other, trying to battle out who gets the last open BE seat and who doesn't, given the lack of transparency into upgrade priorities for that)
* if flying AF or KL need B+ high fare
* if flying AF only valid for flights from US48 to/from CDG and not any others
#140
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
#141
Join Date: Jul 2010
Programs: AA, DL, SPG, Hyatt
Posts: 313
These changes really make me sick. Really sick.
As an NYC based PM flyer that always travels to the west coast, the possibility of upgrades on those routes (to LAX, SFO and SEA) really kept me flying Delta. Not anymore.
So as a PM, if I want to upgrade from JFK to LAX my only option will be to use miles? Now I can't even use my SWUs (that were a choice benefit before) on these routes? And flying through ATL, DTW, SLC or even MEM isn't going to work for me. I'm not gonna waste my time connecting.
Disgusting!
As an NYC based PM flyer that always travels to the west coast, the possibility of upgrades on those routes (to LAX, SFO and SEA) really kept me flying Delta. Not anymore.
So as a PM, if I want to upgrade from JFK to LAX my only option will be to use miles? Now I can't even use my SWUs (that were a choice benefit before) on these routes? And flying through ATL, DTW, SLC or even MEM isn't going to work for me. I'm not gonna waste my time connecting.
Disgusting!
#142
FlyerTalk Evangelist



Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,174
Agreed - very positive
Absolutely
That is a minor change IMHO but certainly one month less is one month less.
Agreed - see above
\
That is how I read it yes.
[QUOTE=CoMooter;21942141] SWU's were always a bit of a joke ('fish wrapper' in the old days) but now they might be worth something.
More importantly, I see these improvements as a direct shot at UA and how they have ran their program into the ground. Essentially, 1K is now a (VERY) distant third behind either EXP or DL DM. I know this is the DL board, but I am sure that UA's MP department is less than thrilled with this announcement.
With these changes DL seems to understand it is a competitive marketplace, AA still seems to as well. UA on the other hand seems to be finding new and interesting ways to drive many of their best customers away as the last couple of weeks have just reinforced.
All in all, good job DL![/QUOTE]
Agreed ^
Well, for those who maintain status on DL this is a positive change, no need to let those who are coming off the Medallion rolls stay on through February ... I can understand some buffer to allow for posting of flights and other housekeeping to make sure folks don't lose benefits they've rightfully earned, but a full month is plenty in this day and age.
That is how I read it yes.
[QUOTE=CoMooter;21942141] SWU's were always a bit of a joke ('fish wrapper' in the old days) but now they might be worth something.
More importantly, I see these improvements as a direct shot at UA and how they have ran their program into the ground. Essentially, 1K is now a (VERY) distant third behind either EXP or DL DM. I know this is the DL board, but I am sure that UA's MP department is less than thrilled with this announcement.
With these changes DL seems to understand it is a competitive marketplace, AA still seems to as well. UA on the other hand seems to be finding new and interesting ways to drive many of their best customers away as the last couple of weeks have just reinforced.
All in all, good job DL![/QUOTE]
Agreed ^
#143
Join Date: Oct 2011
Programs: AA PLT, Delta PM
Posts: 131
Now the upgrades are at least on par with United and possibly AA with Global Upgrades being the Delta-equivalent of eVIPs for AA.
Having tons of regional upgrades being handed out will most likely make it a lot more difficult to even get Medallion Upgrades domestically, however.
Also, how will "Regional Upgrades" be ranked with higher priority? Will a PM using regional upgrade trump a DM on Medallion Upgrade?
Having tons of regional upgrades being handed out will most likely make it a lot more difficult to even get Medallion Upgrades domestically, however.
Also, how will "Regional Upgrades" be ranked with higher priority? Will a PM using regional upgrade trump a DM on Medallion Upgrade?
#145
Join Date: Dec 2013
Location: SEA
Programs: DL PM
Posts: 4
Wow, big changes. For one, loss if transcon upgrades is huge. This was a clear differentiator vs AA and UA, now that is gone. I know many folks don't fly that route often, but I fly it 10-20x per year. Huge loss for me.
As for other changes, let's not get all excited yet. First if like to know how the order works on these certs.
Secondly and most importantly, what will the release of OU class look like. If DL never releases this then the new GPU and RPU certs are worthless.
The advice here to never buy unless you buy M class and UG availability exists is spot on.
Make them complimentary. I'm not using GPUs on that route.
I'm considering this too.
As for other changes, let's not get all excited yet. First if like to know how the order works on these certs.
Secondly and most importantly, what will the release of OU class look like. If DL never releases this then the new GPU and RPU certs are worthless.
The advice here to never buy unless you buy M class and UG availability exists is spot on.
Make them complimentary. I'm not using GPUs on that route.
I'm considering this too.
Everyone on here that feels the same way about this transcondebacle needs to let DL know. I've already called, emailed, tweeted. I know they also follow this board, but we need to get everyone we can out there on them.
#147


Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,906
As a SEA-based flyer, do you actually have other comparable choices? Honest question. Those of us in LA and SF have other choices, but UA/AA/B6 don't do premium SEA transcon service.
#148

Join Date: Aug 2011
Location: Makati City, Philippines
Programs: Delta Skymiles DM, CX GO, Hilton Honors Diamond
Posts: 1,363
So my question, now that you can use a Global cert to upgrade TPAC, does there still need to be OP available to use them, and if so, how so we find out if there is indeed OP available.
#149
Join Date: Nov 2007
Location: Nomad
Programs: DL DM
Posts: 61
Why will fewer be used? Well, let's see.
a) Platinums don't get access at all, compared to getting 4x SWUs now.
b) Diamonds get 4 instead of 6.
c) Some Diamonds will maybe take Regionals, which means even fewer.
At the end of the day there will be a lot fewer Global certificates in circulation, which means there are fewer to use, which means there are fewer to compete with.
a) Platinums don't get access at all, compared to getting 4x SWUs now.
b) Diamonds get 4 instead of 6.
c) Some Diamonds will maybe take Regionals, which means even fewer.
At the end of the day there will be a lot fewer Global certificates in circulation, which means there are fewer to use, which means there are fewer to compete with.
#150
Join Date: Nov 2008
Location: Enn Why Cee
Programs: DL, CO, LH, BA etc...
Posts: 1,570
I am hardly surprised about the move, but also disappointed. I would agree that making the transcon upgrades more restrictive would have been fair - say K+ or regional - but this is Draconian. Of course DL could scale back and be like 'oh we listened to your feedback' ha
Count me in with those who see this as less of a positive move: as a JFK-SFO/LAX/SEA flyer mainly, I guess I will be crafty in how I use the global UG certs (open jaws and stopovers)
I would consider using miles if there is a priority associated with that the day of departure. Because we know it will be a cold day in hell before a mileage upgrade clears in advance on a transcon.
I will also look for WFBF offers. Not necessarily on Delta though.
Finally, the alternatives, especially to Seattle, are measly. AA has ONE flight a day. B6 has two or so? 12 hours apart. While it is tempting to give them a shot, it is hardly comparable to the service or the DL frequency.
UA and AS have the pleasure of EWR. That's a nope.
So I guess, I will be doing DL when price and schedule permits. I do not see me buying up to K+ though... unless the mileage upgrade thing works.
Also did you notice that ATL-HNL is also global-upgrade required now too? Enjoy.
p.s. if i end up going the mileage upgrade route, DL should be assured that any glitch, travel inconvenience, and shenanigan - that I am slipping by now - would be reported and pushed until miles appear in the account
Count me in with those who see this as less of a positive move: as a JFK-SFO/LAX/SEA flyer mainly, I guess I will be crafty in how I use the global UG certs (open jaws and stopovers)
I would consider using miles if there is a priority associated with that the day of departure. Because we know it will be a cold day in hell before a mileage upgrade clears in advance on a transcon.
I will also look for WFBF offers. Not necessarily on Delta though.
Finally, the alternatives, especially to Seattle, are measly. AA has ONE flight a day. B6 has two or so? 12 hours apart. While it is tempting to give them a shot, it is hardly comparable to the service or the DL frequency.
UA and AS have the pleasure of EWR. That's a nope.
So I guess, I will be doing DL when price and schedule permits. I do not see me buying up to K+ though... unless the mileage upgrade thing works.
Also did you notice that ATL-HNL is also global-upgrade required now too? Enjoy.
p.s. if i end up going the mileage upgrade route, DL should be assured that any glitch, travel inconvenience, and shenanigan - that I am slipping by now - would be reported and pushed until miles appear in the account


