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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Mar 16, 2017, 11:20 am
  #2956  
 
Join Date: Jan 2010
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Originally Posted by WWads
Yay, yet another negative change without warning.
Seems unreasonable to expect advance notice of price increases. How would knowing about the impending fee increases have changed your purchasing behavior?
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Old Mar 16, 2017, 11:50 am
  #2957  
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This isn't all bad for GM+ since there may be slightly less competition for SDC on popular routes.
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Old Mar 16, 2017, 12:08 pm
  #2958  
 
Join Date: Apr 2011
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Originally Posted by WWads
Per TPG, and DL's website, SDC/SDS is now $75 for SMs and FOs. It remains free for GM/PM/DM.

Yay, yet another negative change without warning. At least they're grandfathering in all tickets purchased before March 15th. For those tickets, the fee remains $50. I'm sure reservations and GAs are going to love having to deal with that.

This matches the fee charged by AA and UA.
Some of the reason that we don't get much advanced notice on things like this goes back to the Signaling Lawsuit against Delta and Airtran over the first checked bag fee.

http://www.ajc.com/business/baggage-...9bVDwrla3oDVM/

If airlines are silent until the change is enacted they can't be accused of signaling.
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Old Mar 16, 2017, 12:13 pm
  #2959  
 
Join Date: Jul 2013
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Originally Posted by MS02113
Seems unreasonable to expect advance notice of price increases. How would knowing about the impending fee increases have changed your purchasing behavior?
I agree with this. An extra $25 for a SDC isn't likely to change anyone's travel planning.
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Old Mar 16, 2017, 1:32 pm
  #2960  
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Originally Posted by WWads

This matches the fee charged by AA and UA.
Has anybody found a quote from some corporate communications tool saying something to the effect of 'Delta is doing this to be competitive with American and United'?

Lucky, of the Boarding Area blog, went for the clickbait 'Delta Increases Their Same Day Flight Change & Standby Fees By 50%' before acknowledging - in the 3rd paragraph - that this matches fees by AA and UA.
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Old Mar 16, 2017, 1:55 pm
  #2961  
 
Join Date: Apr 2011
Posts: 3,394
Originally Posted by 3Cforme
Has anybody found a quote from some corporate communications tool saying something to the effect of 'Delta is doing this to be competitive with American and United'?

Lucky, of the Boarding Area blog, went for the clickbait 'Delta Increases Their Same Day Flight Change & Standby Fees By 50%' before acknowledging - in the 3rd paragraph - that this matches fees by AA and UA.
I hate it when headlines give me percentages about increases in percentages.

Like when a tax goes from $.50 to $.75 and the headline is 50% tax increase!
That's not that big a deal, if a tax goes from $500 to $750 that's also a 50% tax increase...same headline but wildly different financial outcomes.
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Old Mar 16, 2017, 2:08 pm
  #2962  
 
Join Date: Apr 2011
Posts: 3,394
Originally Posted by apodo77
Nice money grab there.
What is the additional $25 cost involved with this enhancement?
You have to look at the entire business not just the one transaction. DL is bringing back meals in Y on some domestic flights, they are remodeling a lot of SkyClubs, free DL studio and seat back entertainment, upgrading wifi, etc

So the money spent/given up on some things have to be replaced elsewhere.
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Old Mar 16, 2017, 3:06 pm
  #2963  
 
Join Date: May 2015
Posts: 2,881
Originally Posted by 3Cforme
Has anybody found a quote from some corporate communications tool saying something to the effect of 'Delta is doing this to be competitive with American and United'?

Lucky, of the Boarding Area blog, went for the clickbait 'Delta Increases Their Same Day Flight Change & Standby Fees By 50%' before acknowledging - in the 3rd paragraph - that this matches fees by AA and UA.
I haven't noticed an airline calling out another airline when announcing a fee change. IME it's always been something like "Q&A: If a customer asks why the fee increase, say 'from time to time, we update our fee structure to remain competitive in the marketplace.'"
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Old Mar 16, 2017, 3:22 pm
  #2964  
 
Join Date: Apr 2011
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Originally Posted by kop84
You have to look at the entire business not just the one transaction. DL is bringing back meals in Y on some domestic flights, they are remodeling a lot of SkyClubs, free DL studio and seat back entertainment, upgrading wifi, etc

So the money spent/given up on some things have to be replaced elsewhere.
meh.
It's a money grab to me.
Doesn't bother me as an FYI but keep rationalizing away.
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Old Mar 16, 2017, 3:32 pm
  #2965  
 
Join Date: Jul 2015
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I wish it would stay at $50 or even $25 for FOs. I'm just a lowly FO but a SDC does come in handy now and then...
live5 is offline  
Old Mar 16, 2017, 3:35 pm
  #2966  
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I believe (without evidence, but reasonable to believe) that SDS/SDC is a pain in the neck for Delta, tying up phone agents and adding a certain amount of confusion at the airports. The fee increase may be nothing more than an effort to discourage general and Silver Medallion members from utilizing this provision, except when it really matters to them. I have no problem with that.

Bruce
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Old Mar 16, 2017, 3:37 pm
  #2967  
 
Join Date: May 2015
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Originally Posted by bdschobel
I believe (without evidence, but reasonable to believe) that SDS/SDC is a pain in the neck for Delta, tying up phone agents and adding a certain amount of confusion at the airports. The fee increase may be nothing more than an effort to discourage general and Silver Medallion members from utilizing this provision, except when it really matters to them. I have no problem with that.

Bruce
If it's really that much of a pain, they'd make the online system work.
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Old Mar 16, 2017, 3:38 pm
  #2968  
 
Join Date: Sep 2007
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Doesn't affect me personally as a DM (and I'm expecting to drop next year but will be at least Gold). My problem with the program was the idiotic change that in order to actually do the change (in Y) you have to have inventory in your fare bucket to make the change. Personally, that killed the whole thing for me.

I'd rather them change this to $100 and bring back the ability to change as long as a seat was available - that was the whole good part of the program. I'd even be open to this and exclude LUTV fares.
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Old Mar 16, 2017, 3:41 pm
  #2969  
 
Join Date: May 2015
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On my routes, the cheapest FC fare that day is sometimes the same price as economy on the flight I want. That's when I usually utilize SDC. I will also occasionally switch to a longer routing to pick up some extra MQMs if I have time.

I will say that I'm surprised that Delta hasn't banned SDCs onto routings that include a D1 segment.
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Old Mar 16, 2017, 3:44 pm
  #2970  
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Originally Posted by WWads
On my routes, the cheapest FC fare that day is sometimes the same price as economy on the flight I want. That's when I usually utilize SDC. I will also occasionally switch to a longer routing to pick up some extra MQMs if I have time.

I will say that I'm surprised that Delta hasn't banned SDCs onto routings that include a D1 segment.
Technically the fare needs to allow the routing. However time will see if they start to apply that rule.
flyerCO is offline  


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