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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Mar 14, 2017, 9:11 am
  #2941  
 
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Originally Posted by davetravels
When were there ever 2 flights the same day from DTW to MUC?!?!?
Half way between never and never ever ☺
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Old Mar 14, 2017, 10:12 am
  #2942  
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Originally Posted by davetravels
When were there ever 2 flights the same day from DTW to MUC?!?!?
So maybe it was FRA or CDG. In those days I was going over a couple of times a month and sometimes the details get lost in the memory bank.

But it did happen on a Transatlantic from DTW. Of that I am certain.
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Old Mar 14, 2017, 10:35 am
  #2943  
 
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Originally Posted by davetravels
Sorry, no.

The calling period to change your flight, starts 24 hours before your scheduled flight time, but, you can only change your flight to a flight that departs on the same calendar day as your original flight.
Redeyes are the exception to this rule. I recently looked into an SDC from a 1pm flight to a 12:40am flight the next day. The PM line agent was fine with that change, but my fare class wasn't available.
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Old Mar 14, 2017, 11:22 am
  #2944  
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Originally Posted by CarmenOM
Redeyes are the exception to this rule. I recently looked into an SDC from a 1pm flight to a 12:40am flight the next day. The PM line agent was fine with that change, but my fare class wasn't available.
Redeyes (SDC to/from next day) are very much YMMV. I've been turned down at least twice although granted I didn't really try to HUCA in those cases so maybe if I'd been more persistent...
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Old Mar 14, 2017, 3:25 pm
  #2945  
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Originally Posted by CarmenOM
Redeyes are the exception to this rule. I recently looked into an SDC from a 1pm flight to a 12:40am flight the next day. The PM line agent was fine with that change, but my fare class wasn't available.
AFAIK I don't think that's a published policy. However some agents will do it. Most won't and again AFAIK they're in the right.
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Old Mar 14, 2017, 3:43 pm
  #2946  
 
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Does anyone know if SDC changes have to follow routing rules for your original fare? I've had some agents give me a hard time when trying to SDC to a connecting flight when originally on a non-stop, or when switching to a different connection point that wasn't in the original routing rule, but I was able to SDC my flight for today from DTW-LAX to DTW-SFO-LAX, which shouldn't be allowed by my fare's routing rules (X booking class, I'm pretty sure they all must be direct for DTW-LAX).

Thoughts?
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Old Mar 14, 2017, 3:50 pm
  #2947  
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Technically policy requires the routing be valid for your fare. In practice though if you feed the agent flight numbers they won't care. The only limitation otherwise on routing changes is no connection to nonstop even if fare allows it.
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Old Mar 15, 2017, 7:57 am
  #2948  
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Same-day Change Fees Increase For Delta Travelers - $75 unless GM+

Same-day Change Fees Increase For Delta Travelers - Medallion Benefits For Waived Fees Unchanged
Starting March 15, 2017, the same-day confirmed fee and same-day standby fee will increase from $50 to $75 for Delta travelers, including Silver Medallion® Members.Diamond, Platinum and Gold Medallion Members will continue to enjoy waived same-day change fees as a part of their Medallion Benefits. To learn more please visit Same-Day Travel Benefits.
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Old Mar 15, 2017, 8:20 am
  #2949  
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Originally Posted by Renes Points
Same-day Change Fees Increase For Delta Travelers - Medallion Benefits For Waived Fees Unchanged
Starting March 15, 2017, the same-day confirmed fee and same-day standby fee will increase from $50 to $75 for Delta travelers, including Silver Medallion® Members.Diamond, Platinum and Gold Medallion Members will continue to enjoy waived same-day change fees as a part of their Medallion Benefits. To learn more please visit Same-Day Travel Benefits.
Well, at least they told everyone in advance...

I've paid a few $50 SDC fees when traveling with Mrs. Lee. I expect it will now take a slightly greater need for me to be okay with $75. I'm assuming DL knows that and is okay with it.
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Old Mar 16, 2017, 9:24 am
  #2950  
 
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SDC/SDS ..$75 - Effective March 15

Per TPG, and DL's website, SDC/SDS is now $75 for SMs and FOs. It remains free for GM/PM/DM.

Yay, yet another negative change without warning. At least they're grandfathering in all tickets purchased before March 15th. For those tickets, the fee remains $50. I'm sure reservations and GAs are going to love having to deal with that.

This matches the fee charged by AA and UA.
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Old Mar 16, 2017, 9:39 am
  #2951  
 
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Nice money grab there.
What is the additional $25 cost involved with this enhancement?
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Old Mar 16, 2017, 9:47 am
  #2952  
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Originally Posted by LoganFlyer
I appreciate this being a separate thread. The other thread has been more about the mechanics of SDC/SDS, so I like when a policy change is highlighted separately.
+1 ^^
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Old Mar 16, 2017, 10:18 am
  #2953  
 
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Originally Posted by apodo77
Nice money grab there.
What is the additional $25 cost involved with this enhancement?
It's the cost that DL incurred to update the website with the new fee .
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Old Mar 16, 2017, 10:24 am
  #2954  
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Originally Posted by apodo77
Nice money grab there.
What is the additional $25 cost involved with this enhancement?
I'm not an economist, but increased cost isn't a prerequisite for increased price.

DL could have simply decided there is enough demand for it and people are willing to pay more. Or perhaps they want to reduce SDC for some reason and are raising price accordingly.
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Old Mar 16, 2017, 11:17 am
  #2955  
 
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Originally Posted by gooselee
I'm not an economist, but increased cost isn't a prerequisite for increased price.

DL could have simply decided there is enough demand for it and people are willing to pay more. Or perhaps they want to reduce SDC for some reason and are raising price accordingly.
+1
Or perhaps they wanted to improve the perceived value of the SDC fee waiver for Medallions....
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