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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Mar 13, 2017, 10:49 am
  #2926  
 
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I understand that you cannot SDS to Canada, but what if you have a long enough connection at a hub before your transborder flight? Can you SDS the flight to the hub to a later one if you are GM+? Maybe the website is broken and allows it, or maybe you can kindly ask a phone agent to do it?
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Old Mar 13, 2017, 10:54 am
  #2927  
 
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Originally Posted by EZEDoesIt
I understand that you cannot SDS to Canada, but what if you have a long enough connection at a hub before your transborder flight? Can you SDS the flight to the hub to a later one if you are GM+? Maybe the website is broken and allows it, or maybe you can kindly ask a phone agent to do it?
Generally you're only allowed to SDS/SDC after all international segments on an itinerary have been flown. Standing by before an international flight probably isn't a good idea IMO.

You might be able to SDC at the airport to an earlier flight.
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Old Mar 13, 2017, 1:53 pm
  #2928  
 
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I've had good luck getting a SDC on an international itinerary even before all international segments are done, but only ever asked for identical routing and just earlier domestic flights.
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Old Mar 13, 2017, 2:28 pm
  #2929  
 
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Originally Posted by EZEDoesIt
I understand that you cannot SDS to Canada, but what if you have a long enough connection at a hub before your transborder flight? Can you SDS the flight to the hub to a later one if you are GM+? Maybe the website is broken and allows it, or maybe you can kindly ask a phone agent to do it?
Flights to and from Canada are definitely SDC eligible, so you can SDC either your domestic or your transborder flight:

http://www.delta.com/content/www/en_...l-changes.html

FWIW, Mexico is not eligible.
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Old Mar 13, 2017, 3:06 pm
  #2930  
 
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Originally Posted by SamOF
Flights to and from Canada are definitely SDC eligible, so you can SDC either your domestic or your transborder flight:

http://www.delta.com/content/www/en_...l-changes.html

FWIW, Mexico is not eligible.
Ack, I didn't see you were talking about SDS, not SDC. That said, it seems within the realm of possibility that an agent would make the same mistake and allow you to do it.
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Old Mar 13, 2017, 3:41 pm
  #2931  
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Originally Posted by EZEDoesIt
I understand that you cannot SDS to Canada,...
IME, you can SDS on any Delta flight for which you have an itinerary, be it Canada, Europe, or the Moon. Just show up and if there is a seat, they will take you. I'm not sure if there is a fee involved if you are not Medallion.
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Old Mar 13, 2017, 4:08 pm
  #2932  
 
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Looking to take a flight that leaves the night before my 10AM flight. I am DM will I be able to SDC/SDS to a flight that leaves the night before?
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Old Mar 13, 2017, 4:50 pm
  #2933  
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Originally Posted by monitor
IME, you can SDS on any Delta flight for which you have an itinerary, be it Canada, Europe, or the Moon. Just show up and if there is a seat, they will take you. I'm not sure if there is a fee involved if you are not Medallion.
Well, THAT'S certainly interesting - - - and the FIRST TIME I've ever seen this posted.

You have done stand-by to Europe before?!?!?

I guess the main issue for me, would be, for longer flights, at the last minute you'd likely get stuck in cr@ppy seats. If you're in F or J, it would be ok, but in Y would be tough.
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Old Mar 13, 2017, 4:53 pm
  #2934  
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Originally Posted by rdrink25
Looking to take a flight that leaves the night before my 10AM flight. I am DM will I be able to SDC/SDS to a flight that leaves the night before?
Sorry, no.

The calling period to change your flight, starts 24 hours before your scheduled flight time, but, you can only change your flight to a flight that departs on the same calendar day as your original flight.
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Old Mar 13, 2017, 7:15 pm
  #2935  
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Originally Posted by monitor
IME, you can SDS on any Delta flight for which you have an itinerary, be it Canada, Europe, or the Moon. Just show up and if there is a seat, they will take you. I'm not sure if there is a fee involved if you are not Medallion.
No you can't. They might allow it, but policy says no outside US/Canada/Caribbean.
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Old Mar 13, 2017, 9:47 pm
  #2936  
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Originally Posted by davetravels
Well, THAT'S certainly interesting - - - and the FIRST TIME I've ever seen this posted.

You have done stand-by to Europe before?!?!? ..
Sure. the time I did that to Europe was at DTW on the way to MUC. My originating flight got in very early and all I needed to do was walk over to the earlier MUC flight, which was an unbookable illegal connection from my first flight, show them my (advance purchase non-refundable D or I class) BP, ask if they could seat me on this one, and there was no hesitation as the GA just printed out a new BP.

It is possible that they did it as a DM courtesy but I never did ask and just assumed that it was SOP. I have done the same thin many times on domestic flights. Just go aver and ask if they have a seat and I have never been refused. OTOH, in the UK, transferring from Loganair to BA, I was right at the gate for the illegal connection but was told that I would need to go to the ticket counter to have my ticket rewritten. That was when EDI was in the middle of a big construction job and if I had tried to do that, by the time I had done the business and re-cleared security, I would probably have missed my scheudled flight.
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Old Mar 13, 2017, 10:00 pm
  #2937  
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Gate agents are willing to do things that policy don't strictly allow. While no international SDC/SDS by policy, I've also gotten agents to switch my flights as long as they had enough time to retag luggage. (JFK/LHR is the most common for me) When they say non though I understand that policy is being followed.
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Old Mar 13, 2017, 10:38 pm
  #2938  
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Originally Posted by monitor
Sure. the time I did that to Europe was at DTW on the way to MUC. My originating flight got in very early and all I needed to do was walk over to the earlier MUC flight, which was an unbookable illegal connection from my first flight, show them my (advance purchase non-refundable D or I class) BP, ask if they could seat me on this one, and there was no hesitation as the GA just printed out a new BP.
When were there ever 2 flights the same day from DTW to MUC?!?!?
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Old Mar 13, 2017, 10:56 pm
  #2939  
 
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Originally Posted by davetravels
When were there ever 2 flights the same day from DTW to MUC?!?!?
Probably back when NW/DL was losing money.
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Old Mar 14, 2017, 8:43 am
  #2940  
 
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Originally Posted by davetravels
When were there ever 2 flights the same day from DTW to MUC?!?!?
Back when GM owned a controlling stake in BMW.
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