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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   The Official Medallion Qualification Update Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1428771-official-medallion-qualification-update-thread.html)

HongKonger Feb 1, 2013 10:52 pm

Quote:

Originally Posted by StayingHomeIsBetter (Post 20169981)
Quote:

Originally Posted by dieuwer2 (Post 20169894)
You won't. But you WILL compete with FCM Kettle-style:

T-40, Gate Agent: "Ladies and Gentlement, we have one F-upgrade for sale, $200 only"!
Kettle: no thanks
T-35, Gate Agent: "We have still one F-upgrade for sale, $150 only"!
Kettles: no thanks
T-30, Gate Agent: "we have still one F-upgrade for sale, YOUR LAST CHANCE. $100 only".
Kettle: OK!

While I have a hearty disdain for FCM in its more egregious manifestations (as in holding back 24 of 26 seats at the DM window), I suspect that what you saw was not FCM.

If the GA was selling UGs, then all elites should have been already accommodated.

If you have reason to believe they had not, then that would be a significant matter.


BTW, I cringe every time I see the term "kettle" used. It brings to mind the term "supercilious."

Right now the policy is to UG medallions before selling UGs at the gate but just wait a year or two. After they have everybody buying higher fare classes to maintain status they will start selling gate UGs before giving out medallion UGs, and other perks will also be withdrawn. Just wait, you'll see.

FireEmblemPride Feb 2, 2013 1:24 am

Got a reply from Delta after nearly two weeks:

Quote:

Thank you for contacting us about the SkyMiles Medallion program.

We sincerely apologize for the frustration you have experienced with the
pending changes to the Medallion Qualification guidelines. Starting on
January 1, 2014, Delta will modify how members earn Medallion status to
include an additional requirement – annual spending on Delta flights,
which will be measured by Medallion Qualification Dollars (MQDs).
Members must also meet the existing Medallion Qualification Mile (MQM)
or Medallion Qualification Segment (MQS) qualification criteria. Please
note this will not affect status earned in 2012 for the 2013 Medallion
year or status earned in 2013 for the 2014 Medallion year.

Beginning March 1, 2013, Delta will adjust the MQMs members earn on
select fares when flying Delta and partner airlines. The MQM earn
changes will go into effect for Delta-marketed flights purchased on or
after March 1, 2013, and for partner-marketed flights flown on or after
March 1, 2013. Please understand the fares that will be effected by the
reduced MQM accrual are very limited. It is our understanding that the
reduced miles will be given on the very lowest fares classes and non-
published travel industry rates. You are certainly always welcome to
contact the Gold Medallion desk if you have questions on how many miles
you will earn, and wether or not it is one of the fares with the reduced
mileage accrual. The direct number to the Gold Medallion desk is
1-800-325-1551, we are available 24 hours a day to assist you.

As always, thank you for your business. We look forward to serving you
soon.

FireEmblemPride, thank you again for giving us an opportunity to respond to
your concern. We very much appreciate your Gold Medallion loyalty to
Delta and look forward to the privilege of serving you again soon.

Please understand the fares that will be effected by the reduced MQM accrual are very limited.

1. It should be "affected."
2. Every single economy fare on KE will begin earning 75% or below. My original letter was about the reduced earnings on Skyteam.

What an insulting reply. :rolleyes:

bubbashow Feb 2, 2013 6:31 am

Quote:

Originally Posted by Dovster (Post 20161340)
Then they had better get a tighter grip on them.

I guess after two days I'm the only one that got it. Lol. Biggest pet peeve on ft,

HongKonger Feb 2, 2013 7:29 am

Quote:

Originally Posted by bubbashow (Post 20171411)
Quote:

Originally Posted by Dovster (Post 20161340)
Then they had better get a tighter grip on them.

I guess after two days I'm the only one that got it. Lol. Biggest pet peeve on ft,

I got it, just had nothing to add. Made me think of Yeats' line from " The Second Coming": "Mere anarchy is loosed upon the world ..." Which is what'll happen on FT when fare-based redemption takes effect.

amanuensis Feb 2, 2013 8:30 am

Quote:

Originally Posted by bubbashow (Post 20171411)
I guess after two days I'm the only one that got it. Lol. Biggest pet peeve on ft,

So ... are you peeved enough to loose the hounds on posters that make the loose/lose mistake?
:D

DelrayChris Feb 2, 2013 11:33 am

Quote:

Originally Posted by dieuwer2 (Post 20169894)
You won't. But you WILL compete with FCM Kettle-style:

T-40, Gate Agent: "Ladies and Gentlement, we have one F-upgrade for sale, $200 only"!
Kettle: no thanks
T-35, Gate Agent: "We have still one F-upgrade for sale, $150 only"!
Kettles: no thanks
T-30, Gate Agent: "we have still one F-upgrade for sale, YOUR LAST CHANCE. $100 only".
Kettle: OK!

So what?

Quote:

Originally Posted by StayingHomeIsBetter (Post 20169981)
...as in holding back 24 of 26 seats at the DM window...

Again, so what? Which routes have you experienced this behavior? LAX-ATL? Is it reasonable to assume that DL holds inventory on some routes for last minute ticket purchases?

poppabear Feb 2, 2013 12:50 pm

My worth to Delta
 
Please tell me which post had the link to where we find out our worth to Delta:confused: I've read this entire thread, but failed to write down which post had that info. Thanks

HongKonger Feb 2, 2013 2:54 pm

Quote:

Originally Posted by poppabear (Post 20173011)
Please tell me which post had the link to where we find out our worth to Delta:confused: I've read this entire thread, but failed to write down which post had that info. Thanks

It was in another thread, titled something like "DL stores a lot of info about you"

Howste Feb 2, 2013 2:58 pm

Quote:

Originally Posted by bubbashow (Post 20171411)
I guess after two days I'm the only one that got it. Lol. Biggest pet peeve on ft,

I chuckled at it. It reminded me of this:

http://explosm.net/db/files/Comics/g...a_reaction.png

To/too, there/their, lose/loose, were/we're, your/you're, etc. are frequently misused here and all over the 'net. Sometimes I poke fun at others' expense when it amuses me.

GRALISTAIR Feb 2, 2013 7:02 pm

Quote:

Originally Posted by Howste (Post 20173620)
I chuckled at it. It reminded me of this:

http://explosm.net/db/files/Comics/g...a_reaction.png

To/too, there/their, lose/loose, were/we're, your/you're, etc. are frequently misused here and all over the 'net. Sometimes I poke fun at others' expense when it amuses me.

"I could care less" - when they mean "I could not care less" absolutely frickin infuriates me. They even have some CNN people using the phrase. If the media teach young kids bad grammar, we might as well all give up.:(

AA_EXP09 Feb 2, 2013 7:28 pm

Quote:

Originally Posted by GRALISTAIR (Post 20174665)
"I could care less" - when they mean "I could not care less" absolutely frickin infuriates me. They even have some CNN people using the phrase. If the media teach young kids bad grammar, we might as well all give up.:(

ESL schools in Japan teach better grammar than American schools where English is the first language.
Sad but true. :rolleyes:

Howste Feb 2, 2013 9:24 pm

Quote:

Originally Posted by GRALISTAIR (Post 20174665)
"I could care less" - when they mean "I could not care less" absolutely frickin infuriates me.

My wife says that. For the sake of our marriage, I usually just bite my tongue...

HongKonger Feb 2, 2013 11:42 pm

The Official Medallion Qualification Update Thread
 
How about "for all intensive purposes" instead of "for all intents and purposes"

Or "could of" instead of "could have"/could've and similarly "would of"

Or "till" instead of "until"/'til

However people typing on phones get a little leeway. Sometimes I don't notice when autocorrect has turned my correct spelling/ grammar into an error, which happens surprisingly often.

HongKonger Feb 2, 2013 11:45 pm

Quote:

Originally Posted by GRALISTAIR (Post 20174665)
Quote:

Originally Posted by Howste (Post 20173620)
I chuckled at it. It reminded me of this:

http://explosm.net/db/files/Comics/g...a_reaction.png

To/too, there/their, lose/loose, were/we're, your/you're, etc. are frequently misused here and all over the 'net. Sometimes I poke fun at others' expense when it amuses me.

"I could care less" - when they mean "I could not care less" absolutely frickin infuriates me. They even have some CNN people using the phrase. If the media teach young kids bad grammar, we might as well all give up.:(

The media is bad enough but how about a library? I once saw a sign in a library that mistook it's/its and pointed it out to the librarian. She said, "Is that important?" I said, "Only if you think a library should be a reliable source of information."

genewang Feb 3, 2013 1:54 am

Open letter to Delta regarding Diamond benefits
 
Dear Sir/Madam,

I have tried to express my frustration with Delta's loyalty program through a variety of letters and calls to Delta, but to no avail. I have never received a specific reply to any of my concerns, so I am opting to write an open letter to Delta to address some of my and my fellow travelers' concerns.

As a Diamond / Million Miler, I receive systemwide upgrade certificates that are extremely difficult to redeem. From the customer's perspective, I am extremely frustrated with Delta, as I receive benefits that I find very difficult to redeem. Such a loyalty incentive is truly ineffective, as it serves only to offend customers, especially when they are forced to purchase higher fare class tickets, waitlist for an upgrade and still fly in economy class. In the end, the airline has forced its most loyal customers to pay a higher fare for an economy class ticket. Such policy has certainly lessened my loyalty to Delta. I have also been Diamond with Cathay Pacific, and that airline does its best to encourage loyalty amongst is most important Diamond members. Whilst redemptions are not always available for Silver and Gold level CX members, redemptions are always available for CX Diamond members, with very few blackouts.

This past year on Delta, I have paid a higher fare class and not cleared the waitlist. The result was I paid a higher fare for an economy class seat. I have also tried to redeem Skymiles on Skyteam partners for various family holiday travel, but again, was unable to redeem. It is my hope that DL Diamond members / Million Milers will be able to continue their loyalty to DL, by being allowed to redeem their loyalty benefits in a reasonable manner.

I have heard that the reason that Diamond members do not receive much preference anymore, is that there are quite frankly, too many Diamond members. Delta is now in the business of giving away MQMs or EQMs for credit card purchases. I believe this policy will alienate customers who are truly flying Delta and who need the benefits the most. Without being able to redeem benefits, Diamond membership is meaningless with Delta. I hope Delta remains committed and focused to its primary business.

I, along with several of my colleagues, are at the point where I am actively searching for alternative airlines to travel with. Many of us have recently taken the United Challenge and are now flying with United instead of Delta, after many years of being loyal to Delta.

I am truly disappointed in Delta, and I hope that this email will help Delta revisit its loyalty program to ensure that its most loyal customers remain loyal to Delta.

Sincerely,
Delta Diamond / Million Miler


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