2013 Upgrade Success Thread
#166
Join Date: Apr 2010
Location: Boston
Programs: AA Plat Exec
Posts: 447
I see 7 seats available in First for SFO-ATL on 5/19 @ 10.40pm (DL1749). I would have (kind of) hoped to be upgraded (Plat / H fare) now that we are almost 24hrs from departure (I purchased my ticket yesterday, on 5/17)...
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#167
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
Okay, I can respect that, but if you do not feel that you DESERVE upgrades, then why are you a DM, and what benefits do you feel that you do deserve?
#168
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,987
That is awful, especially for a DM. I feel a little bad since my upgrade % as a GM is way higher. Although I stay off the beaten path and avoid ATL, MSP, DTW. I'm surprised at the JFK stats since I haven't missed any upgrades when connecting there; they've always cleared at the window too.
#169
Join Date: Sep 2009
Programs: Delta DM, HHonors Diamond
Posts: 98
1) Priority in seat selection in the cabin I purchase my ticket in
2) Priority in boarding
3) If something goes wrong, IRROPS, Delta is fantastic and blows away the competition. Last year when I missed a connection, they put me up in a great hotel, comp'ed everything, upgraded on the next day's flight and gave me 10000 bonus miles on top of that.
4) Delta phone support for DM is great - never more than a minute's wait.
5) Boarding priority on partner airlines
I think that is it. Anything more than that is gravy. I don't much care about Skyclub access for domestic flights as connections are usually tight.
#171
FlyerTalk Evangelist
Join Date: May 2001
Location: Southern California/In the air
Programs: DL
Posts: 10,382
Hi all,
Been reading a lot of people, esp FOs complaining about lack of upgrades domestically. Thought I would share my upgrade experience in 2013 so far:
MSP-PDX: 1/4
PDX-MSP: 0/4
PDX-JFK: 0/3
JFK-PDX: 0/3
PDX-DTW: 1/1
DTW-PDX: 0/1
PDX-ATL: 0/1
ATL-PDX: 0/1
Total of 2/18 upgrades for the year domestically.
I am not complaining - I am happy when I get upgraded, but don't expect it, nor do I feel entitled to it.
I am quite satisfied with Delta's products, service and promptness, and will continue to fly them both domestically and intl.
My perspective.
^^
Been reading a lot of people, esp FOs complaining about lack of upgrades domestically. Thought I would share my upgrade experience in 2013 so far:
MSP-PDX: 1/4
PDX-MSP: 0/4
PDX-JFK: 0/3
JFK-PDX: 0/3
PDX-DTW: 1/1
DTW-PDX: 0/1
PDX-ATL: 0/1
ATL-PDX: 0/1
Total of 2/18 upgrades for the year domestically.
I am not complaining - I am happy when I get upgraded, but don't expect it, nor do I feel entitled to it.
I am quite satisfied with Delta's products, service and promptness, and will continue to fly them both domestically and intl.
My perspective.
^^
#172
Join Date: Apr 2010
Location: Boston
Programs: AA Plat Exec
Posts: 447
Gold between 01/01 to 05/13 => 0 upgrade for 12 R/T SFO-ATL-CLT (sunday evening 10.40pm) and CLT-ATL-SFO (thursday 5pm)
PM since 05/14 => 0 upgrade for 1 R/T SFO-ATL-CLT-ATL-CLT
Tonight I am (so far) #11/16 for 6 seats (SFO-ALT) and #7/29 for 2 seats (ATL-CLT) but for that flights there always 50+ people on the upgrade list so I don't even think I will ever make it
PM since 05/14 => 0 upgrade for 1 R/T SFO-ATL-CLT-ATL-CLT
Tonight I am (so far) #11/16 for 6 seats (SFO-ALT) and #7/29 for 2 seats (ATL-CLT) but for that flights there always 50+ people on the upgrade list so I don't even think I will ever make it
#173
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
The benefits that I think I deserve as a DM:
1) Priority in seat selection in the cabin I purchase my ticket in
2) Priority in boarding
3) If something goes wrong, IRROPS, Delta is fantastic and blows away the competition. Last year when I missed a connection, they put me up in a great hotel, comp'ed everything, upgraded on the next day's flight and gave me 10000 bonus miles on top of that.
4) Delta phone support for DM is great - never more than a minute's wait.
5) Boarding priority on partner airlines
I think that is it. Anything more than that is gravy. I don't much care about Skyclub access for domestic flights as connections are usually tight.
1) Priority in seat selection in the cabin I purchase my ticket in
2) Priority in boarding
3) If something goes wrong, IRROPS, Delta is fantastic and blows away the competition. Last year when I missed a connection, they put me up in a great hotel, comp'ed everything, upgraded on the next day's flight and gave me 10000 bonus miles on top of that.
4) Delta phone support for DM is great - never more than a minute's wait.
5) Boarding priority on partner airlines
I think that is it. Anything more than that is gravy. I don't much care about Skyclub access for domestic flights as connections are usually tight.
I had IRROPS only probably three, maybe four times before 2012, and they were all handled same day, so no opportunity for them to put me up in a hotel overnight. They gave me a food chit for the airport once, it was for $7, and after begging, they increased it to $10, and for that, I was able to get a sandwich and half a large drink, so I must be missing something in that area too. The actual rebooking generally went smoothly.
#174
Join Date: Sep 2002
Location: msp
Programs: AA PLT 3MM, DL PM 2MM
Posts: 1,143
I've similar. Even a AX Delta Reserve and doing better on UG"s as AA PLT. I fly out of MSP and am always #2/3 on UG and then sink over the 8 hours before departure. Doing better again at AA as PTL although I have to pay for stickers. OK by me.
#175
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
This is why I am thinking so seriously about re-attaining Plat with DL this year, and then status matching over to AA. The only question is, since I was elite with US for 23 years before I moved to DL in 2008, what will happen after the merger is completed, and how will it affect my status after the match.
#176
Join Date: Nov 1999
Location: St. Louis, MO - AA PLT/2.98MM (Lifetime PLT), Delta PM, SPG Gold, AMEX Plat
Programs: TW Elite (RIP), CO OnePass
Posts: 1,923
I was PM through 28-Feb. Dropped back to GM from then until mid-April and back to PM since mid-April.
Of 36 domestic flights, 35 were on planes with First Class and I've gotten upgraded 32 times. Most of my travel is on weekends in L, T, X and V classes.
2 of the 3 misses involved flights where I was looking to be in good shape for an upgrade at the gate only to have another flight cancel and have passengers rebooked on my flight.
Additionally, I'm 1 for 2 doing companion upgrades with a non-elite companion.
Interestingly, I was 100% for upgrades while I was a GM and "only" 91% as a PM.
Greg
Of 36 domestic flights, 35 were on planes with First Class and I've gotten upgraded 32 times. Most of my travel is on weekends in L, T, X and V classes.
2 of the 3 misses involved flights where I was looking to be in good shape for an upgrade at the gate only to have another flight cancel and have passengers rebooked on my flight.
Additionally, I'm 1 for 2 doing companion upgrades with a non-elite companion.
Interestingly, I was 100% for upgrades while I was a GM and "only" 91% as a PM.
Greg
#177
FlyerTalk Evangelist
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Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,934
![Talking](https://www.flyertalk.com/forum/images/icons/icon10.gif)
SLC-LAX (V) on Sunday -- just got the email ![Big Grin](https://www.flyertalk.com/forum/images/smilies/biggrin.gif)
LAX-JFK (X) on Sunday -- didn't get it (got EC though)
2nd upgrade of the year... out of 6 flights (including those... although two of them I went on rev standby so maybe out of 4 eligible).
Also, I booked this as a single multi-city ticket, but had to check in for each flight separately, and the 3-bag F benefit only went as far as LAX
(i.e. could only check up to two bags to JFK).
-J.
![Big Grin](https://www.flyertalk.com/forum/images/smilies/biggrin.gif)
LAX-JFK (X) on Sunday -- didn't get it (got EC though)
2nd upgrade of the year... out of 6 flights (including those... although two of them I went on rev standby so maybe out of 4 eligible).
Also, I booked this as a single multi-city ticket, but had to check in for each flight separately, and the 3-bag F benefit only went as far as LAX
![Frown](https://www.flyertalk.com/forum/images/smilies/frown.gif)
-J.
Last edited by GW McLintock; Jun 6, 2013 at 3:39 pm
#178
Join Date: Dec 2012
Programs: AA Plat Pro
Posts: 945
RT ATL to SFO - FO looking for upgrade potential
Hey Everyone:
I hope I am posting this in the right place. Searched and this seemed logical.
Anyway, I am newly FO. I am gunning for GM by years end. Have the opportunity to buy a couple cheap 5500 MQM runs.
Starting in GRR to ATL. What are my chances of getting upgrade ATL to SFO vs. DTW, MSP, or even CVG? Looking in September. Same price to fly through any of them. Also, should I go for ATL to get max. MQMs or other hub for better upgrade chance?
Thank you all very much! Your knowledge is appreciated! Thanks for such a great forum FT!
-B
I hope I am posting this in the right place. Searched and this seemed logical.
Anyway, I am newly FO. I am gunning for GM by years end. Have the opportunity to buy a couple cheap 5500 MQM runs.
Starting in GRR to ATL. What are my chances of getting upgrade ATL to SFO vs. DTW, MSP, or even CVG? Looking in September. Same price to fly through any of them. Also, should I go for ATL to get max. MQMs or other hub for better upgrade chance?
Thank you all very much! Your knowledge is appreciated! Thanks for such a great forum FT!
-B
#179
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
Hey Everyone:
I hope I am posting this in the right place. Searched and this seemed logical.
Anyway, I am newly FO. I am gunning for GM by years end. Have the opportunity to buy a couple cheap 5500 MQM runs.
Starting in GRR to ATL. What are my chances of getting upgrade ATL to SFO vs. DTW, MSP, or even CVG? Looking in September. Same price to fly through any of them. Also, should I go for ATL to get max. MQMs or other hub for better upgrade chance?
Thank you all very much! Your knowledge is appreciated! Thanks for such a great forum FT!
-B
I hope I am posting this in the right place. Searched and this seemed logical.
Anyway, I am newly FO. I am gunning for GM by years end. Have the opportunity to buy a couple cheap 5500 MQM runs.
Starting in GRR to ATL. What are my chances of getting upgrade ATL to SFO vs. DTW, MSP, or even CVG? Looking in September. Same price to fly through any of them. Also, should I go for ATL to get max. MQMs or other hub for better upgrade chance?
Thank you all very much! Your knowledge is appreciated! Thanks for such a great forum FT!
-B
I live in Florida, and personally, I always try to route through DTW, both for better upgrade chances, and for more MQM's, but everyone is different, both for preference, and for elite heavy routes/city pairs.
Good luck and safe travels.
#180
Join Date: Dec 2012
Programs: AA Plat Pro
Posts: 945
Which is more important to you, the upgrade or the MQM's? We can't know what you value more. ATL and CVG are probably the elite heaviest hubs, so if upgrades are your preference, try the other airports.
I live in Florida, and personally, I always try to route through DTW, both for better upgrade chances, and for more MQM's, but everyone is different, both for preference, and for elite heavy routes/city pairs.
Good luck and safe travels.
I live in Florida, and personally, I always try to route through DTW, both for better upgrade chances, and for more MQM's, but everyone is different, both for preference, and for elite heavy routes/city pairs.
Good luck and safe travels.