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Old Mar 19, 2012, 4:04 pm
  #121  
 
Join Date: Nov 2009
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Originally Posted by EZE
Redemption - the big potential change is if redemption is impacted. In this case some HVCs that book J travel to Europe or Japan will hate this change and switch very fast to star or one world. It sounds as though this may not be included in first phase but to me this is big potential change as this was the only way you could reliably get a better than 1-2 cent return on miles to places I like to travel to. Having said that, the decreased availability of low J awards in recent years has nearly driven me away so I expect some will stick with DL even in this scenario. I doubt domestic redeemers will be significantly impacted even if they go this route.
Well that have at least 3 ways to redeem SMs: 1) Pay with Miles, 2) Award tickets and 3) Upgrade to F/BE from paid coach.

2 and 3 are variable, and limited. There may be others I am blanking out on.

I can see the merit of a program that creates a fixed conversion to DL. I think most of us would like a more transparent and consistent and reliable system too.

My habits are not normal, I am pretty sure I am close to a HVC if not actually one - I do about 30-35 paid domestic F a year many of which are TCON, and about 2 internationals every 3 years also paid F. I also pay for about 30-35 tickets for other people, but that just goes to my SkyBonus and I doubt DL credits me personally for the spend, I just get to spend the SkyBonus (which I never have).

I would appreciate the ability to spend SMs on any seat, any flight, any time for either the seat or an upgrade, but I am sure that if they did a program that allowed this the costs would be much more than an Award and a lot closer to pay with miles rate of conversion. I have always found Pay with Miles to be the least attractive method but I'm sure others appreciate it.
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Old Mar 19, 2012, 4:05 pm
  #122  
 
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Originally Posted by mirobatka
I've been expecting this day for a while. Can't really blame Delta. If this is implemented, I am done with SM. Yes, I am a low-value, low-profit margin customer. But the fact is that those high-value customers will not fly weekends and holidays in seats left empty by me. Anyway, take a look at the discussion about Mileage Plus from last year, it's the same story all over.
But with capacity what it is, unless UA and AA dump a bunch of widebodies in DTW and ATL, where is the capacity going to go? Load factors are at record-levels. The Kettle's will surely fly on the weekends and holidays....and they will pay for every phone call, every bag, and every perk.
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Old Mar 19, 2012, 4:05 pm
  #123  
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Originally Posted by bubbashow
I have NO IDEA how I would shake out in the new system (if it indeed comes about). However, I can see DL wanting to dump a bunch of LUT elites on whom they are wasting perks. If they can give those that are truly contributing high profit margins and monitize the rest, they might be much-better off than giving a year's worth of upgrades to someone that found a mistake fare to SIN and flew it 5 times.
Or 4 if they can get close to MPM.
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Old Mar 19, 2012, 4:07 pm
  #124  
 
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I like the system as it is, as it takes us to maximize earning opportunity.[/QUOTE]


Maybe DL has run the numbers and determined that it doesn't.
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Old Mar 19, 2012, 4:07 pm
  #125  
 
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EOS redemptions preview here: http://skybonus.delta.com/bizOrderAw...O_ORDER_AWARDS
(requires login first)

Small copy and paste from it:
Transpacific Rewards: Good for travel between the United States/Canada and Asia/Australia
SkyBonus - Transpacific - Coach Class Ticket 175,000
SkyBonus - Transpacific - Coach Class Ticket - Enhanced Availability 425,000
SkyBonus - Transpacific - BusinessElite Class Ticket 670,000
SkyBonus - Transpacific - BusinessElite Class Ticket - Enhanced Availability 1,100,000
SkyBonus - Transpacific - One-Way Full Fare Upgrade 200,000
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Old Mar 19, 2012, 4:07 pm
  #126  
 
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Originally Posted by bubbashow
PLEASE ANSWER THIS FOR ME

EVERYONE on FT claims to be a high-value customer, yet nobody wants a fare-based system? If you REALLY were half as valuable to DL as you claim, it would seem that a fare-based system would FINALLY acknowledge your contribution, wouldn't it?
"Fare Based Award Ticket Redemption" means the amount of miles for an award ticket depends on the fare.

So suppose 1c = 1mile, we will need something like 500K miles for an international BE ticket.

PLEASE ANSWER THIS FOR ME: How can this be good for ANYONE? How can ANYONE want such a system?
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Old Mar 19, 2012, 4:10 pm
  #127  
 
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Originally Posted by StayingHomeIsBetter
Some who perceive themselves to be HVC choose to criticize others for perceiving themselves to be HVC.
You know, I just keep liking you more and more. ^ ^

BTW, for those who argue that sLUT fares are not profitable. The solution is simple, eliminate those fare buckets. Don't sell those cheap fares. Heck, why is Delta so stupid as to sell those cheap fares.

If Delta should stop selling cheap seats, the result of course will be empty seats and profits will turn to losses. Why? Because selling those seats brings in the incremental revenue that is the difference between profits and losses. Managing that incremental revenue is why Revenue Management rules the roost at Delta. I see these proposed changes as Revenue Management completing its grip on Skymiles. It will be ugly.

Once again, the existing supply of SkyPesos will undergo a dramatic devaluation. This, of course, will be blamed on the bad customers aka gamers.

The decent thing to do would be to give us notice this summer to take effect 1/1/2013. The Delta thing to do will be to give 30 days notice, or maybe even zero as with the 72 hour rule.

David
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Old Mar 19, 2012, 4:11 pm
  #128  
 
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Originally Posted by bubbashow
I have NO IDEA how I would shake out in the new system (if it indeed comes about). However, I can see DL wanting to dump a bunch of LUT elites on whom they are wasting perks. If they can give those that are truly contributing high profit margins and monitize the rest, they might be much-better off than giving a year's worth of upgrades to someone that found a mistake fare to SIN and flew it 5 times.
I would guestimate that the true number of FFs whom buy the lowest fare available for their route (rather than full fare Y or paid F) and routinely travel on anything from sLUT up to HKQ is closer to 80%.

The number of people earning it on mistake fares to SIN et al is nowhere close to that figure.

And you and I have had this discussion before, but LUTs aren't always unprofitable fares. As I've mentioned at least four or five times before, there are LUT fares in many markets that are a higher yield per mile for DL than some M fares. But we digress. Again.
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Old Mar 19, 2012, 4:11 pm
  #129  
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With the integration issues at UA I was having some second thoughts about leaving DL. Not anymore BTW, I heard the EXACT same "rumor" last year and posted about it here. In fact this mode of operation (quietly plan in the background and change the rules when they least expect it) is exactly why I left. UA has been completely up front about the changes but they are just plain choking on the systems integration piece. The DL game is going to change in a big way.
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Old Mar 19, 2012, 4:11 pm
  #130  
 
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Originally Posted by blug
"Fare Based Award Ticket Redemption" means the amount of miles for an award ticket depends on the fare.

So suppose 1c = 1mile, we will need something like 500K miles for an international BE ticket.

PLEASE ANSWER THIS FOR ME: How can this be good for ANYONE? How can ANYONE want such a system?
I am SURE that if this does switch, there will be a period in which to redeem "old" awards at "old" award levels.

I LOVE the idea of a fare-based award accrual, fare-based award redemtion, and ESPECIALLY fare-based MQM.

I am so tired of so many "Elites" clogging the system and clogging the benefits for those that contribute to the bottom line. When 1/3 of the plane is "elite", NOBODY is elite.
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Old Mar 19, 2012, 4:13 pm
  #131  
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Originally Posted by blug
"Fare Based Award Ticket Redemption" means the amount of miles for an award ticket depends on the fare.

So suppose 1c = 1mile, we will need something like 500K miles for an international BE ticket.

PLEASE ANSWER THIS FOR ME: How can this be good for ANYONE? How can ANYONE want such a system?
Perhaps FBATR should be "Faith-Based Award Ticket Redemption" since it may take a prayer to get an affordable award.
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Old Mar 19, 2012, 4:13 pm
  #132  
 
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Originally Posted by SteveinA2
diamonds who fly every week on LUT fares are not Delta's best customers

In fact they take upgrades away from folks who are better customers
This raises the issue of which generates the most revenue towards the bottom line -- a seat which is empty or a seat which is filled by someone paying a deep discounted fare.

Leave too many seats empty and your won't have to worry about filling them in the future.

Bob H.
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Old Mar 19, 2012, 4:14 pm
  #133  
 
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Originally Posted by SamuelS
I would guestimate that the true number of FFs whom buy the lowest fare available for their route (rather than full fare Y or paid F) and routinely travel on anything from sLUT up to HKQ is closer to 80%.

The number of people earning it on mistake fares to SIN et al is nowhere close to that figure.

And you and I have had this discussion before, but LUTs aren't always unprofitable fares. As I've mentioned at least four or five times before, there are LUT fares in many markets that are a higher yield per mile for DL than some M fares. But we digress. Again.
Samuel...I get it. There are a lot of flyers getting hosed on LUT fares. However, if you are on an HQKYB, or M, I think you deserve more than me on the T fare. In those markets with the high LUT, look at the MBY!
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Old Mar 19, 2012, 4:15 pm
  #134  
 
Join Date: Aug 2003
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Originally Posted by jsmith50
Which is precisely why SM is a FREQUENT FLYER program and not a high value customer program. In effect, to make the system revenue driven, it is no longer a frequent flyer program and is now a pay-to-play program. But, people sign up for FF programs, they don't sign up for pay-to-play programs unless they've got serious bucks to spend on plane tix which is the precise market, in many ways, that DL Private Jets cater to. As a result of this type of change, my guess is that we will see a reduction in the number of new SM members with this type of program as well. What's the benefit to the average joe flyer who takes 1-2 trips per year and hopes that with non-expiring SMs that over time, he'll be able to trade those SMs in for an award trip? Now you've discouraged that person from signing up and paying for a ticket that costs hundreds more than the low cost carrier where he also gets free bags(cough, WN). This could be deadly just here in ATL alone with WN moving in and trying to make a name for themselves.
You clearly do not know how much a private jet costs
Comparing this to private jet cost is nonsensical

Callit a freq flyer plan but it's primary goal is to drive revenue for delta, you can argue tactical short term or long term revenue based on loyalty but it all comes down to dollars
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Old Mar 19, 2012, 4:16 pm
  #135  
 
Join Date: Mar 2010
Posts: 417
Originally Posted by blug
"Fare Based Award Ticket Redemption" means the amount of miles for an award ticket depends on the fare.

So suppose 1c = 1mile, we will need something like 500K miles for an international BE ticket.

PLEASE ANSWER THIS FOR ME: How can this be good for ANYONE? How can ANYONE want such a system?
I would hope that this means (and personally would much rather see) something that looks like this:

Y, B, M fares for sale = "high" award band redemption, incl. free redeposit at any time
H, Q, K fares = "medium" band
L, U, T fares = "low" band, no changes or redeposit
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