AMEX Delta Companion certificate Consolidated Thread
Jul 14, 2018, 7:05 am
#2191
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Married segments are use on awards on Delta. Also partners can only be booked at the lowest level. The partner can make awards at higher levels for their program, however DL can only book if they have space their lowest level.
Next if the TATL or TPAC flight is partner then DL adds a 10-15k mile surcharge.
Finally if you mix DL and partner flights it can get pricey. The reason is DL can make their own flights available at multiple levels. If the DL flight isn't available at the lowest level, then pricing becomes additive. Meaning your pay for an award on the DL flight plus one on the partner. You don't get to just pay for one award at higher price.
Next if the TATL or TPAC flight is partner then DL adds a 10-15k mile surcharge.
Finally if you mix DL and partner flights it can get pricey. The reason is DL can make their own flights available at multiple levels. If the DL flight isn't available at the lowest level, then pricing becomes additive. Meaning your pay for an award on the DL flight plus one on the partner. You don't get to just pay for one award at higher price.
Jul 17, 2018, 3:10 pm
#2192
Join Date: Aug 2015
Posts: 46
Hi, I'm trying to use a companion certificate, and I'm seriously puzzled. I go through the process with 2 passengers but only get prompted for one passenger's name. I see the taxes and fees for the second ticket, but I can only select one seat, and I can get all the way to the final checkout page with only one passenger name listed (but the taxes and fees still there for the second ticket). Has anyone else experienced this problem?
Jul 17, 2018, 4:33 pm
#2193
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Hi, I'm trying to use a companion certificate, and I'm seriously puzzled. I go through the process with 2 passengers but only get prompted for one passenger's name. I see the taxes and fees for the second ticket, but I can only select one seat, and I can get all the way to the final checkout page with only one passenger name listed (but the taxes and fees still there for the second ticket). Has anyone else experienced this problem?
I used my Plat certificate maybe 10 or 11 days ago with no issues.
Jul 18, 2018, 1:52 pm
#2195
Join Date: Aug 2015
Posts: 46
Hi, I'm trying to use a companion certificate, and I'm seriously puzzled. I go through the process with 2 passengers but only get prompted for one passenger's name. I see the taxes and fees for the second ticket, but I can only select one seat, and I can get all the way to the final checkout page with only one passenger name listed (but the taxes and fees still there for the second ticket). Has anyone else experienced this problem?
Jul 18, 2018, 11:00 pm
#2196
Join Date: Apr 2017
Programs: Delta-DM, United-Platinum, American-Platinum, Marriott-Platinum, SPG-Platinum
Posts: 196
I'm trying to use my Platinum Amex Companion Certificate which has still be in my wallet even after cancelling my Delta Amex Platinum with the understanding that based on this thread, I could use any AMEX to pay. It keeps saying "please enter a valid credit card" when I attempt to pay. I even tried using my spouses Delta Gold Amex (which is still active) and it won't work. Has anyone else experienced this? Have they truly closed out using other AMEXs???
is this actually new? When I cancelled my Reserve last year the phone agent explicitly mentioned the cert would be revoked but as per the many reports on FT I had no trouble using a different AMEX card to use it.
Either way I agree that recent data points would be useful (esp since I'm about to cancel my DL Plat) -- maybe they've finally tightened up that part of their IT.
Either way I agree that recent data points would be useful (esp since I'm about to cancel my DL Plat) -- maybe they've finally tightened up that part of their IT.
Jul 18, 2018, 11:42 pm
#2197
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,946
My successful result referenced above was roughly a year ago. It sounds like they may have since closed the loophole.
Jul 19, 2018, 5:27 am
#2198
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
Jul 19, 2018, 8:02 am
#2199
Join Date: Apr 2017
Programs: Delta-DM, United-Platinum, American-Platinum, Marriott-Platinum, SPG-Platinum
Posts: 196
Jul 19, 2018, 9:59 am
#2200
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
I'm trying to use my Platinum Amex Companion Certificate which has still be in my wallet even after cancelling my Delta Amex Platinum with the understanding that based on this thread, I could use any AMEX to pay. It keeps saying "please enter a valid credit card" when I attempt to pay. I even tried using my spouses Delta Gold Amex (which is still active) and it won't work. Has anyone else experienced this? Have they truly closed out using other AMEXs???
Jul 19, 2018, 1:06 pm
#2201
Join Date: Apr 2017
Programs: Delta-DM, United-Platinum, American-Platinum, Marriott-Platinum, SPG-Platinum
Posts: 196
Guys I figured it out! I have moved out of the US so my Delta Account address is foreign. Even though I've been selecting my US billing address and my US AMEX card to pay, for some reason, it was defaulting "Province/State" to my foreign country and not the US. I only noticed when I tried to manually add in another address. Solution: I had to exit the booking process and make my US address primary in my Delta Profile and then try to rebook. It finally allowed me to use my Amex Premier Gold (3X points!). Glad to see this feature still works. Saved ~$600 USD on my companions fare!
Jul 19, 2018, 2:24 pm
#2202
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Guys I figured it out! I have moved out of the US so my Delta Account address is foreign. Even though I've been selecting my US billing address and my US AMEX card to pay, for some reason, it was defaulting "Province/State" to my foreign country and not the US. I only noticed when I tried to manually add in another address. Solution: I had to exit the booking process and make my US address primary in my Delta Profile and then try to rebook. It finally allowed me to use my Amex Premier Gold (3X points!). Glad to see this feature still works. Saved ~$600 USD on my companions fare!
Jul 20, 2018, 6:32 pm
#2204
Join Date: Sep 2016
Location: HSV
Programs: Bellevue Lifetime Premiere Mega Elite Supreme
Posts: 1,509
I didn’t know whether or not there were other restrictions, but I just applied a RUC to my wife’s AX Platinum companion cert to the LAX>ATL return on 27JUL with no hesitation (so I assume it’s standard policy). Return availability seems to be dwindling fast. Our outbound ATL>LAX is day after tomorrow 22JUL and seems to have plenty of availability so I’m optimistic we’ll both get comp UGs to F, and we won’t need to burn RUCs (but now that I just jinxed myself...).
Jul 27, 2018, 2:29 pm
#2205
Join Date: Jan 2007
Location: WAS
Programs: DL Gold ex DM, Marriott and Hilton Gold
Posts: 235
Have you looked at flights to KUL, SIN, or BKK? You maybe able to find J flights to those cities. Flights to PEN from KUL are very cheap. You can make two trips out of it!