Originally Posted by mile ho

Flexperks has had in the past a 120k spend limit for regular spend; after 120k in regular spend it was supposed to have gone from 1 FP per dollar spent to 1:2. I believe it used to be detailed on my statement but is no longer there. Anyone know if that limit has been lifted?

Originally Posted by Scotttheking

I used points for tickets on usair. Is there any opportunity to use the $25 for gift cards? Usair stopped selling them, saying to buy from AA. Any advice is appreciated.

Thanks!

Originally Posted by greek2me

The T&C state that limit is waived if you set up auto payments to your Flexperks card. I set up auto payments, have exceeded $120k and am still getting the full FP per $ of spend, and there is a message on each month's statement stating
"Your year-to-date net purchases exceed $120,000. As a valued U.S. Bank customer, you will continue to earn 1 FlexPoint per $1 vs. 1 FlexPoint per $2 in net purchases."

Originally Posted by iamfrugal

Signed up for the Visa and received in Feb. I was to receive 20,000 with $3500 purchase. I received only 5000. After several emails, I reached out to social media. Immediately got a call and "investigation" pending. Any other complaints of this nature out there? Didn't do a screen saver ,doh. Comments?

Originally Posted by smitty06

Is it possible that you received the lesser flexperks card with a lower sign on bonus? Did you confirm which card you had when you activated it?

Originally Posted by mintcilantro

I just went through a very difficult flexperks redemption process and wanted to share what I learned. As people have commented before, the flexperks rewards center cannot see all the flights you can see on travelocity or ita. For complex itineraries, this can be a real pain.

The call center is not super helpful and as you expect, they will give you the itinerary that is easiest for them to book instead of what is good for your point balance and schedule. One even went so far to say that, "Sir, if you have already found the flights, it will be better for you to book them on your own and redeem your points for cash".

Calling them without doing research is a pure waste of time, which I did once. Lately they have been having long hold times, so while you are researching the flights call them @ 855 241 8756 and atleast you will be in the queue.

For round trip awards, I was seeing very high prices. So I started searching for one way awards. You have to enter each airport combination as multiple airport ita style is not allowed. This can take a while to go through all the airport and date combinations. When you get to the search results, sort them by price. This page only shows the points needed instead of dollar cost of these flights. To get to the dollar cost of each flight you have to select a flight and the next page will show you the price.

This way i selected the flights that added up to <$600. Then I tried to do the multi city search. I could select my outbound but it wouldn't show the return flight I found while searching for one ways. That could be because it had an aero mexico/alaska code share flight.

So at this point i called the rewards center, created the itinerary with the agent and asked him to waive the $20 fee as this could not be booked online. He kept me on hold for >10 minutes to verify that. He waived the fees and booked the flight for me!

I'm now happy with the fact that i was able to redeem 30k points per person to go to puerto vallarta for xmas and NYE.

Use every opportunity you get to redeem flexperks! They are not easy like arrival miles.

Originally Posted by TheDapperDon

I was considering an application for the biz version of this card. After reading this thread, it doesn't seem like it's worth the hassle.

Originally Posted by iamfrugal

I did call to confirm .And earlier I spoke to an agent who stated I was to get only 10,000 and she to would "investigate". I am pretty tenacious so I plan to see it through.