Went through this apparently common fraud issue with WF and Bilt today and the Bilt CS explicitly said the ACH information did not need to be updated as they issued a new card number. I would just watch that you get credit for the 5+ transactions made on your old card number since it sounded like the new card number may not "see" those transactions and give you points credit for rent payments made on the re-issued account.

Fraud on replacement card not received!
 

I was supposed to receive my card within 5-7 business days but had not yet received it when I received a 'thank you for confirming your card' email from WF. I called in & reported the stolen new card & was told that they could see that someone had tried to use it for a $6.38 charge. This new card is cancelled & they are overnighting a new card!

The attack being used is a BIN attack, according to a BILT representative on Reddit. So it's possible for them to guess numbers of cards that are in transit.

Interesting! I later got a fraud alert for an attempted $500 charge at an actual location which was denied.

I'll never be able to rebuild Freedom Flex/Ink Cash/CSP/Unlimited because I keep getting attracted by more than 5 shiny things every 24 months, so I thought this might be a good alternative.

Bad: Fraud on the first day
Good: They next-day-aired the replacement on Saturday
Good: The 5x for 5 days seemed to work on the new card
Bad: The 5x ended after 3.5 days (I've got an inquiry in)
Good: The Bilt site is pretty easy to navigate, see the card number, see rewards earned, add travel rewards partners, ...
Bad: The WF site is very hard to navigate and had lags where other banks are instant (activate cell phone until set up alerts, get a replacement card until see activity on replacement card)
Good: It appeals to the game-player in me . . . what expenses can I shift to be payed on the 1st every month for double points? Can it be automatic or manual? Is it worth a possible $5 in points to play trivia this month?

I guess the fee is $0 so as long as I have the time and patience to call/email about the issues . . . but I can see one or the other of those expiring soon :-) And we may sell the house one day. The rent benefit would be phenomenal then.

Just got my card, another bad is that I can't add the card to Samsung or Google pay without contacting WF. All my other cards use other verification methods but with Bilt it is giving me the general WF 800 number and I'm lost in a phone tree.

I assume this card does not have a chip so would need an app for NFC payments.

It does not have a contactless chip. However, I've been able to add both my original card and the replacement card to Google Pay from within the Bilt mobile app. I did not need to contact Wells Fargo in either instance.

I can't remember what I did- maybe I used the "show number" feature in the app, but I also was able to relatively easily add the card w/o a call to WF.

I tried adding it in the morning. At 4:30p just as my subway train was entering the tunnel I get a call from WF and it went to voicemail. There was a fraud alert placed on the account and it was frozen.
I called later in the day and the freeze was placed because someone added the account to Amazon. Well that someone was myself and the account did add correctly.
More time was spent reviewing the charges to verify there was no fraud on this account and that I had the card.

Now the next day, attempted to add the card again to Google Pay, and same thing. Come up with the button CALL BANK. Which is the general 800 number. They answer and say I have to transfer you to online banking and they will drop when they do the transfer.

Online banking says I need to contact Customer Service and sends me back to the original people. Now this person says I have to call the number on the back of the card which is Bilt Reward. I am out of time to handle this for today.

This is so totally not worth my time and I am so doing it anyway-

I am moving all my monthly donations to organizations to the first and putting them on this card. I get a whopping gain of 2 Hyatt versus 2 cents cash on tens of dollars a month.

I'm not sure of the actual cash value of the card for a non-renter but for just the game playing and the $10,000 (instead of $1000 - are you reading AMEX?) loss-damage insurance it's a winner. Of course, WF may ruin this by being too annoying.

I have been hesitating for months whether I should jump onto Bilt.
No big open bonus, but is the only unique card that has routing & account number for those usages...
the recent wave of fraud is halting me...

Bilt customer service has been very responsive - the earned points is fixed. So, consider that if you are on the fence.

The fraud is definitely something to consider though.

While my mom's ACH info did not change with the new Bilt card number, rent auto payment through apt portal stopped. Not sure why. I had to manually pay for Feb and re-setup autopay.

If it is a BIN attack, how do they find out the right cvv, expiration date and billing address?

They guess the expiration date and authorize the card somewhere that doesn't require cvv or zip.

[Glares at Amazon]