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Originally Posted by MaxVO
(Post 33388893)
One would do those things only if they cared. I was in Zurich for a day as a forced layover. Found the city ugly, and hated its vibe. Did not really care about 1 extra EUR on a train ticket, and planned to never set foot in that wretched canton. On the list of features I disliked about Zurich and wanted to document, DCC wouldn't even make a footnote.
But perhaps you need to be stuck in Bucharest next time 😎 |
Originally Posted by Im a new user
(Post 33388836)
Isn't that fee illegal unless the fee also is charged when you select to use DCC? It would be interesting to see what the banks would say if you request a chargeback of the fee.
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Originally Posted by seawolf
(Post 33377965)
AMEX acceptance agreement (between AMEX and merchant) requires charges to be submitted and paid in local currency.
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Originally Posted by fifty_two
(Post 33427914)
even for co-branded amex cards ??? or maybe i have to check the T&C of the amex i have
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Originally Posted by seawolf
(Post 33428526)
The acceptance agreement is between merchant and AMEX. Co-branded AMEX would be covered as it will settle thru AMEX network.
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To my dismay, DCC is much more prevalent in Poland than it was before. Most if not all terminals show DCC, it is easy to avoid and use local currency and if it is managed by the cashier they will always ask, but it is still there. All ATMs use it and the big difference I am seeing now is that it is asked on contactless transactions now, when it the past it was only insert or when authorization was required. A typical screen that you'll get looks like this:
https://cimg8.ibsrv.net/gimg/www.fly...f521a83d4e.jpg |
I had an interesting one the other day--one of the main payment processors in the Dominican Republic offers DCC to all foreign cards. The terminals are customer-facing and it's extremely obvious how to decline (press 1 for DOP, press 2 for USD), so no problems there... but when I paid with a German card, it still offered to charge me in USD.
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Originally Posted by Barciur
(Post 33444155)
Most if not all terminals show DCC, it is easy to avoid and use local currency and if it is managed by the cashier they will always ask, but it is still there.
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I haven't been around here in awhile (when I left, the malicious browser-hijacking ads had got so bad I just couldn't put up with them anymore), but with travel about to reopen I wanted to check out the DCC situation broadly. It's interesting watching how it changes. Ireland used to be one of the worst, but when I was last there just before Lockdown 1 (last February, I was in Dublin), I didn't see DCC once. But it looks like other countries have gone the opposite direction.
I wonder if it's cyclical - merchants and banks get this "brilliant" idea, then find it destroys their reputation and costs them more in chargebacks than they earn off of it. |
Originally Posted by AllieKat
(Post 33455168)
I wonder if it's cyclical.
I haven't been doing many transactions not in USD, but the above reports show that places like Poland which used to not have an opt out or unwilling cashiers now gives customers the choice. The last time I was in the UK was about a month before things shut down, but I didn't see any DCC with my transactions. I was exclusively using my CSR with contactless on the card or my phone. I was in Shanghai December 2019, but I only had one data point with no DCC. I mostly used Alipay's new tourist pass option which didn't have a credit card fee when it debuted (nor did it have DCC). The hotel was on an AmEx, so there was no data point there. |
Merchants in Europe got new payment processing systems to comply with new EU rules in late 2019 / early 2020 so the terminals were upgraded/replaced just before the pandemic hit. I suppose with the upgrade the logic of DCC and the customer facing interfaces also got redesigned. Since there is a massive uptick in contactless payment (card wave, smart devices, qr code scan etc) DCC is also moving with the times and adapting to be in that space too :p
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Originally Posted by Barciur
(Post 33444155)
To my dismay, DCC is much more prevalent in Poland than it was before. Most if not all terminals show DCC, it is easy to avoid and use local currency and if it is managed by the cashier they will always ask, but it is still there. All ATMs use it and the big difference I am seeing now is that it is asked on contactless transactions now, when it the past it was only insert or when authorization was required. A typical screen that you'll get looks like this:
https://cimg8.ibsrv.net/gimg/www.fly...f521a83d4e.jpg |
Originally Posted by GUWonder
(Post 33457770)
It’s also more prevalent in Scandinavia than it used to be. Easy enough to decline, but I’m sure many don’t understand what DCC USD selection means for their costs. Some are getting fleeced.
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Originally Posted by GUWonder
(Post 33457770)
It’s also more prevalent in Scandinavia than it used to be. Easy enough to decline, but I’m sure many don’t understand what DCC USD selection means for their costs. Some are getting fleeced.
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Originally Posted by GUWonder
(Post 33457770)
It’s also more prevalent in Scandinavia than it used to be. Easy enough to decline, but I’m sure many don’t understand what DCC USD selection means for their costs. Some are getting fleeced.
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Originally Posted by Majuki
(Post 33456630)
Welcome back, and I was wondering what caused the DCC uptick in some locations and disappearance in others.
I haven't been doing many transactions not in USD, but the above reports show that places like Poland which used to not have an opt out or unwilling cashiers now gives customers the choice. The last time I was in the UK was about a month before things shut down, but I didn't see any DCC with my transactions. I was exclusively using my CSR with contactless on the card or my phone. I was in Shanghai December 2019, but I only had one data point with no DCC. I mostly used Alipay's new tourist pass option which didn't have a credit card fee when it debuted (nor did it have DCC). The hotel was on an AmEx, so there was no data point there. It's also worth noting that this most recent trip to Ireland was entirely contactless, so it's possible they just haven't caught up with contactless DCC. |
Meanwhile in the last couple years, many receipts in the US feature "USD" in the transaction amount. Is this because of DCC? Meaning, if a foreign card user accepts DCC, the final transaction amount would not be USD?
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Originally Posted by Im a new user
(Post 33458239)
The European Union has regulated DCC transactions. It is no longer possible to claim that the transaction will use the "Mumbo Jumbo Bank wholesale rate" (or whatever) with no fee and then hide the fee in the exchange rate. It is now mandatory to present the fee in the form of the difference between the merchant's rate and the latest exchange rate posted by the European Central Bank.
Originally Posted by HkCaGu
(Post 33459098)
Meanwhile in the last couple years, many receipts in the US feature "USD" in the transaction amount. Is this because of DCC? Meaning, if a foreign card user accepts DCC, the final transaction amount would not be USD?
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Originally Posted by HkCaGu
(Post 33459098)
... many receipts in the US feature "USD" in the transaction amount. Is this because of DCC?
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Originally Posted by MaxVO
(Post 33459422)
Perhaps you're reading too much into it. To have a meaning, any quantity must have a number AND the unit of measurement. It's usually assumed that USD will be that "Unit" for purchases within the realm. But it can be spelled out, so no one would try to slip a Canadian quarter. :D
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Originally Posted by der_saeufer
(Post 33459387)
I'm sure that every bank in Spain that has been listing a 0.5% markup and charging a markup closer to 5% will totally cut it out now that there's an EU directive (/s). Just like all the institutions (including the European Parliament!) that still ignore the 2011 directive banning IBAN discrimination and all the airlines that fight claims for delay compensation that they're clearly obligated to pay.
Probably just standardization across markets. A lot of currencies use the $ symbol, but there's no question what currency you used when the slip says "USD". DCC seems a lot less common in the U.S.--I know it exists but I've paid with EUR cards a fair bit and never seen it firsthand, whereas paying with USD cards in some parts of Europe it was ubiquitous. Probably the only positive aspect of American exceptionalism I have heard! 😂 |
Originally Posted by HkCaGu
(Post 33459427)
You still haven’t explained why “USD” went from zero to almost everywhere.
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Originally Posted by HkCaGu
(Post 33459427)
You still haven’t explained why “USD” went from zero to almost everywhere.
The only time I have seen DCC presented in the US was at...the Gap! It was well-presented, and my friend with the foreign card didn't need any help to make the right choice. |
Re: DCC in the US--I wouldn't be surprised if it became more common in areas that have large numbers of international tourists. There are a lot of places that aren't as well traveled, though, and for those DCC would be a pretty hard sell for merchants in the first place. After all, if you maybe only get one foreign card a week, are you really going to make enough from DCC to justify the effort (especially if you have to change your existing practices to make it easy for the customer to opt out)?
On that note, another factor that might make DCC less common is the cultural expectation in certain industries (e.g. restaurants) that the customer not run their own cards. Of course, DCC is still possible via the checkbox on the receipt method (like what Hong Kong apparently does/did), but I'm not sure it's worth the trouble for many to implement that approach. |
Originally Posted by tmiw
(Post 33460959)
On that note, another factor that might make DCC less common is the cultural expectation in certain industries (e.g. restaurants) that the customer not run their own cards. Of course, DCC is still possible via the checkbox on the receipt method (like what Hong Kong apparently does/did), but I'm not sure it's worth the trouble for many to implement that approach.
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Originally Posted by Im a new user
(Post 33461532)
I suspect it's difficult to implement DCC if the customer is expected to leave a tip. If you try to fool your customers to pay extra for DCC, expect no or reduced tip.
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Originally Posted by tmiw
(Post 33461554)
Yeah, they probably need to do the initial charge in USD first or ask people prior to taking cards to the back, both of which are problematic. Maybe this is one of the upsides to US restaurants being so resistant towards pay at the table?
https://cimg9.ibsrv.net/gimg/www.fly...3140b7002b.jpghttps://cimg3.ibsrv.net/gimg/www.fly...bc4ea0400e.jpg This was early 2015 so pre-EMV, but I doubt things have changed. We collected a few data points, but seeing as though her card had exchange fees, we limited the transactions. We currently only have one non-USD card at home, but Mrs. Majuki doesn't like to use it since there's a currency exchange fee and no rewards. :D |
Rinascente Milan Duomo (largest department store in Italy)... US-issued card, contactless... got DCC....
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Speaking of DCC in the US, apparently this is not uncommon. I saw it at Marshalls where the very dull screen all of a sudden went rich with colors show the US flag and the country flag of card issuance (for the two options, pay in USD or via a conversion rate). The unfavorable conversion rate was over 4% extra from the standard exchange rate all listed on one screen (well, the unfavorable rate that is). It was easy to choose local currency (USD), but still sad to see.
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Originally Posted by rasheed
(Post 33476099)
Speaking of DCC in the US, apparently this is not uncommon.
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Originally Posted by Majuki
(Post 33476337)
Yes, I suspect it is more common than we might know just because almost all of us have USD denominated cards. Also, it's a bit ironic that we need to select USD since normally we're running away from paying in USD when using our cards overseas. :D
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Originally Posted by tmiw
(Post 33478193)
I'd definitely have investigated this more had Revolut not kicked Americans off its service for a few years (only to allow us back and give us debit cards that behave just like any other card from a US issuer). Though at least those still prefer online PIN when run as credit, which they could easily have not done.
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Originally Posted by Majuki
(Post 33476337)
Yes, I suspect it is more common than we might know just because almost all of us have USD denominated cards. Also, it's a bit ironic that we need to select USD since normally we're running away from paying in USD when using our cards overseas. :D
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Originally Posted by moe8555
(Post 33479972)
... I used an Amex ICC USD Platinum, ...was prompted for GBP/USD DCC a few times...
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I have used my US issued AmEx in Canada from February to June and did not have a single instance of DCC :tu: (working on minimum spend for a different card now, Visa, still no DCC since July).
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Just came back from Poland, and got DCC at every single establishment, including the Covid test spot at the airport. Fortunately, the choice is clear, and the clerk always clarified which button to push to select PLN.
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Originally Posted by greglvnv
(Post 33482401)
Just came back from Poland, and got DCC at every single establishment, including the Covid test spot at the airport. Fortunately, the choice is clear, and the clerk always clarified which button to push to select PLN.
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Originally Posted by greglvnv
(Post 33482401)
including the Covid test spot at the airport
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Originally Posted by MaxVO
(Post 33481068)
AmEx did not allow DCC on its network.
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Originally Posted by Majuki
(Post 33484514)
This is still an accurate statement.
that said Amex already charges a very hefty fee of close to 3% in many international markets (All of Europe) and its conversion process passes through USD which makes it even more convoluted and opaque. |
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