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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Feb 10, 2020, 7:35 am
  #3346  
 
Join Date: Sep 2013
Location: PHL
Posts: 65
I must be the odd one out. $350 AA eGC purchased 1/3/20, nothing yet. I'll just buckle in.
usbeef is offline  
Old Feb 10, 2020, 8:27 am
  #3347  
pjs
 
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Originally Posted by sevensevens
Anyone downgraded the card to the non-annual fee version? Is it worth it?
I downgraded simply because it's no annual fee and provides the opportunity to upgrade back to Crystal without a 5/24 hit if they make it worthwhile again at some point in the future.

Also, I got my $350 GCs reimbursed in February even though I downgraded in January. I found out when my $350 autopayment did not go through. When I called to make sure I didn't still owe the $350, they told me it had been reimbursed and credited back to my account.
pjs is offline  
Old Feb 10, 2020, 9:22 am
  #3348  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by pjs
I downgraded simply because it's no annual fee and provides the opportunity to upgrade back to Crystal without a 5/24 hit if they make it worthwhile again at some point in the future.

Also, I got my $350 GCs reimbursed in February even though I downgraded in January. I found out when my $350 autopayment did not go through. When I called to make sure I didn't still owe the $350, they told me it had been reimbursed and credited back to my account.
Smart move to downgrade.
EasternTraveler is offline  
Old Feb 10, 2020, 11:42 am
  #3349  
 
Join Date: Feb 2014
Location: LAX
Programs: United Silver, Marriott Lifetime Titanium, Hilton Diamond, IHG Diamond
Posts: 988
Originally Posted by usbeef
I must be the odd one out. $350 AA eGC purchased 1/3/20, nothing yet. I'll just buckle in.
My purchase is from 1/1/20 and still have nothing
chongl is offline  
Old Feb 10, 2020, 12:22 pm
  #3350  
 
Join Date: Dec 2017
Posts: 14
Originally Posted by usbeef
I must be the odd one out. $350 AA eGC purchased 1/3/20, nothing yet. I'll just buckle in.
I'm in the same boat. Made a $350 purchase on 1/1 and still nothing. I'm waiting until 2/26 ish to start getting real antsy about it. That'll be the 8 week mark, and 6-8 weeks is what their fine print says for reimbursement.
allenpa5 is offline  
Old Feb 10, 2020, 1:06 pm
  #3351  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by pjs
I downgraded simply because it's no annual fee and provides the opportunity to upgrade back to Crystal without a 5/24 hit if they make it worthwhile again at some point in the future.

Also, I got my $350 GCs reimbursed in February even though I downgraded in January. I found out when my $350 autopayment did not go through. When I called to make sure I didn't still owe the $350, they told me it had been reimbursed and credited back to my account.
Were there any issue with your points transferring to your new account? My Card renewed in December, so I still have time before the next annual fee hits, but can't possibly spend all of the points I earned by the end of the year, and would rather save them for travel versus a gift card or statement credit.
TTT103 is offline  
Old Feb 10, 2020, 4:47 pm
  #3352  
 
Join Date: Mar 2012
Posts: 3
Originally Posted by yxk56
DP: purchasing AA gift card: 3 X $100 and 1X $50, purchased on 1/4/2020; posted on 1/6/2020; AA voided all gift card purchase and made a full refund of $350 on 1/15/2020 - dont know what is going on. All primary card purchase
Follow-up:
Primary card purchasing AA gift card: 3 X $100 and 1X $50, purchased on 1/4/2020; posted on 1/6/2020
AA voided all gift card purchase and made a full refund of $350 on 1/15/2020 (Dont know what is going on)
CNB crystal rebated 3 X $100 and 1X $50 on 2/5/2020
yxk56 is offline  
Old Feb 10, 2020, 7:25 pm
  #3353  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by yxk56
Follow-up:
Primary card purchasing AA gift card: 3 X $100 and 1X $50, purchased on 1/4/2020; posted on 1/6/2020
AA voided all gift card purchase and made a full refund of $350 on 1/15/2020 (Dont know what is going on)
CNB crystal rebated 3 X $100 and 1X $50 on 2/5/2020
Whoa, you are telling me that you bought AA gift cards and then AA cancelled the gift cards?
EasternTraveler is offline  
Old Feb 10, 2020, 8:12 pm
  #3354  
 
Join Date: Jun 2011
Location: New York City
Posts: 801
Originally Posted by EasternTraveler
Whoa, you are telling me that you bought AA gift cards and then AA cancelled the gift cards?
Not uncommon.
thexfactor is offline  
Old Feb 10, 2020, 8:24 pm
  #3355  
 
Join Date: Mar 2012
Posts: 3
Originally Posted by EasternTraveler
Whoa, you are telling me that you bought AA gift cards and then AA cancelled the gift cards?
Yes, after two weeks or so.
yxk56 is offline  
Old Feb 11, 2020, 3:57 am
  #3356  
pjs
 
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Originally Posted by TTT103
Were there any issue with your points transferring to your new account? My Card renewed in December, so I still have time before the next annual fee hits, but can't possibly spend all of the points I earned by the end of the year, and would rather save them for travel versus a gift card or statement credit.
If I could access my downgraded account online, I would tell you, but of course their stellar IT is not allowing me to do that yet. I only had about 1K points left as I spent them on flights last summer so I’m not that bothered either way. Since you can earn points on the no-fee card, I assume you can redeem them.
pjs is offline  
Old Feb 11, 2020, 4:56 am
  #3357  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by thexfactor
Not uncommon.
Why would they void a sale of a product that they want to sell?
EasternTraveler is offline  
Old Feb 11, 2020, 9:22 am
  #3358  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 706
Originally Posted by EasternTraveler
Why would they void a sale of a product that they want to sell?
Fraud reason, if you try to buy too many gift cards within short amount of time.
concordian is offline  
Old Feb 11, 2020, 9:46 am
  #3359  
 
Join Date: Apr 2002
Posts: 2,948
Wink

Originally Posted by pjs
If I could access my downgraded account online, I would tell you, but of course their stellar IT is not allowing me to do that yet. I only had about 1K points left as I spent them on flights last summer so I’m not that bothered either way. Since you can earn points on the no-fee card, I assume you can redeem them.
Yeah, we know all too well what a wonderful on-line experience City has created.
TTT103 is offline  
Old Feb 11, 2020, 12:58 pm
  #3360  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Originally Posted by pjs
If I could access my downgraded account online, I would tell you, but of course their stellar IT is not allowing me to do that yet. I only had about 1K points left as I spent them on flights last summer so I’m not that bothered either way. Since you can earn points on the no-fee card, I assume you can redeem them.
I have not been able to login online for at least 2 weeks (after paying my AF, egads!)
I will be calling today to see what the problem is. In the meantime I have a credit balance so at least there's that.
Boraxo is offline  


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