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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Feb 6, 2020, 8:23 am
  #3316  
 
Join Date: Oct 2018
Posts: 47
Originally Posted by mocarey
Bought $360 AA gift card on 1/20/2020.
Travel rebate of $350 posted on 2/5/2020.

I closed my CNB card on 1/28/2020, as the annual fee was due on 1/31/2020, so I have a balance owing to me of $350. Anyone have experience with CNB relating to credit balances on closed accounts? Let me know.
Just went through this with my account. You send a message, you'll get a call from your account manager, and they'll cut you a check.

Edit: I realize you mentioned closed account. I assume it'll be the same process.
mocarey likes this.
AlertPenguin is offline  
Old Feb 6, 2020, 8:24 am
  #3317  
 
Join Date: Oct 2018
Posts: 47
Originally Posted by mocarey
Bought $360 AA gift card on 1/20/2020.
Travel rebate of $350 posted on 2/5/2020.

I closed my CNB card on 1/28/2020, as the annual fee was due on 1/31/2020, so I have a balance owing to me of $350. Anyone have experience with CNB relating to credit balances on closed accounts? Let me know.
Also, interestingly, I bought a series of GCs on 1/1/2020 and I do not have any reimbursement.
AlertPenguin is offline  
Old Feb 6, 2020, 8:39 am
  #3318  
 
Join Date: Dec 2015
Programs: AA EXP, UA Silver, Marriott Plat, SPG Plat, IHG Plat, Hilton Gold, Hyatt Discoverist
Posts: 81
Originally Posted by josephstern
Got all of mine this morning also ($350). But not my Global Entry still.

Progress, anyway.
When did you purchase the gift card and when did you get reimbursed?
gizayabasu is offline  
Old Feb 6, 2020, 9:02 am
  #3319  
 
Join Date: Dec 2007
Posts: 173
Got mine too this morning, $200 purchased on Jan 2.
md125 is offline  
Old Feb 6, 2020, 9:04 am
  #3320  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 706
Got my 350 AA eGC reimbursement today. Purchased January 1st week.
concordian is offline  
Old Feb 6, 2020, 9:10 am
  #3321  
 
Join Date: Oct 2018
Posts: 47
Looks like I'm reaching out to my account manager.
AlertPenguin is offline  
Old Feb 6, 2020, 9:11 am
  #3322  
 
Join Date: Oct 2014
Posts: 103
Whew. $350 AAGC reimbursed today, almost exactly a month from purchase:


Thefirst is offline  
Old Feb 6, 2020, 9:14 am
  #3323  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Here comes the flood
EasternTraveler is offline  
Old Feb 6, 2020, 9:14 am
  #3324  
 
Join Date: Jul 2019
Posts: 407
Yea I did a $250 on around the 7th of January and was also reimbursed. Guess it's time to buy a $100 one lol
parrotheadmjb is offline  
Old Feb 6, 2020, 9:15 am
  #3325  
 
Join Date: Jul 2019
Posts: 407
Originally Posted by AlertPenguin
Also, interestingly, I bought a series of GCs on 1/1/2020 and I do not have any reimbursement.
Check in a few hours or tomorrow. I saw some posts about reimbursement earlier today but hadn't been reimbursed yet, I have been now
parrotheadmjb is offline  
Old Feb 6, 2020, 9:16 am
  #3326  
 
Join Date: Oct 2018
Posts: 47
Originally Posted by parrotheadmjb
Check in a few hours or tomorrow. I saw some posts about reimbursement earlier today but hadn't been reimbursed yet, I have been now
I spoke to my account manager about something different yesterday so there's no harm in emailing her again about this. And if they show up, I'll tell her to not worry about it.
AlertPenguin is offline  
Old Feb 6, 2020, 9:25 am
  #3327  
 
Join Date: Apr 2010
Posts: 437
A $100 charge made on 01/30/2020 was reimbursed on 02/05/2020.
However, a $250 made on 01/04/2020 has not yet been reimbursed.
grlmopz is offline  
Old Feb 6, 2020, 10:00 am
  #3328  
 
Join Date: Jun 2019
Posts: 20
Originally Posted by mocarey
Here you go.
Thanks!
thegreatdonut is offline  
Old Feb 6, 2020, 10:06 am
  #3329  
 
Join Date: Dec 2017
Posts: 12
Originally Posted by Thefirst
Whew. $350 AAGC reimbursed today, almost exactly a month from purchase:


Cool, so is it for one single $350 egc, or some combination?

Thanks!
smthiid is offline  
Old Feb 6, 2020, 12:10 pm
  #3330  
 
Join Date: Oct 2014
Posts: 103
Originally Posted by smthiid
Cool, so is it for one single $350 egc, or some combination?

Thanks!
Multiple transactions that I magically persuaded CNB to combine into a single transaction on their website with their top-notch customer service skills.

/s
Thefirst is offline  


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