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The second Franc Franc transaction posted without DCC, as expected. I'm still waiting for the Courtyard transaction to post. I didn't keep exact tabs, but I pieced together about $200 - and this is a conservative estimate - of money saved by opting out of DCC.
Furthermore, this only includes the known DCC transactions. There were about $2000 in charges in Taiwan where my wife proactively requested NTD. Many of these stores wouldn't get any foreign cards, so it's unlikely they'd have DCC. I'm giving them the benefit of the doubt, but it's really difficult to tell how prevalent DCC is in Taiwan outside of department stores and hotels. In total I also probably saved close to $250 by using a 0% FTF card versus one with a 3% FTF. So without too much work and using the right credit card I was able to save at least $450 on expenses. Don't allow yourself to think that it's only a few dollars for DCC. In aggregate these charges do add up. During future trips overseas I will meticulously track the pending/posted amounts and DCC offers. We should add a running total to the wiki about how much we've saved by just saying no to DCC. :) |
Originally Posted by LoneTree
(Post 23684078)
"Foreign exchange margins normally applied by Visa, MasterCard and Issuing banks will often be waived"
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Originally Posted by Majuki
(Post 23685525)
The second Franc Franc transaction posted without DCC, as expected. I'm still waiting for the Courtyard transaction to post. I didn't keep exact tabs, but I pieced together about $200 - and this is a conservative estimate - of money saved by opting out of DCC.
Furthermore, this only includes the known DCC transactions. There were about $2000 in charges in Taiwan where my wife proactively requested NTD. Many of these stores wouldn't get any foreign cards, so it's unlikely they'd have DCC. I'm giving them the benefit of the doubt, but it's really difficult to tell how prevalent DCC is in Taiwan outside of department stores and hotels. In total I also probably saved close to $250 by using a 0% FTF card versus one with a 3% FTF. So without too much work and using the right credit card I was able to save at least $450 on expenses. Don't allow yourself to think that it's only a few dollars for DCC. In aggregate these charges do add up. During future trips overseas I will meticulously track the pending/posted amounts and DCC offers. We should add a running total to the wiki about how much we've saved by just saying no to DCC. :) What's Taiwan's major card network? Not Visa/MC? |
Nice little reminder from my current best overseas earning bank (the one that only issues V/MCs) about DCC:
http://www.fubonbank.com.hk/web/doc/sh_notice140926.pdf "Fubon Bank (Hong Kong) Limited (the “Bank”) Reminder relating to Settling Foreign Currency Transaction in Hong Kong Dollars by Fubon Credit Card Customers may sometimes be offered the option to settle foreign currency transactions in Hong Kong dollars at the point of sale overseas. Such option is a direct arrangement offered by the overseas merchants and not the card issuer. In such cases, customers are reminded to ask the merchants for the foreign currency exchange rates and the percentage of handling fees to be applied before the transactions are entered into since settling foreign currency transactions in Hong Kong dollars may involve a cost higher than the foreign currency transaction handling fee. For details of the fee relating to settling foreign currency transaction in Hong Kong Dollars charged by the Bank, please refer to the latest Fubon Credit Card List of Service Charges. [currently 1.85%]" |
Originally Posted by Majuki
(Post 23685477)
I think that customer ignorance allows the DCC scam to continue. They don't read the fine print and sign/enter PIN for the transaction before they realize they got screwed. Oftentimes, the fine print has been buried. For instance, I didn't realize this had happened to me at a few hotels because there was a small 3 pt font line about the exchange rate/USD.
The seven levels of DCC purgatory: 1. DCC optional but cashiers kept in the dark/encouraged/financially motivated to push DCC where it never works out ("Great choice!") 2. DCC selected without asking by cashier, language barrier or otherwise 3. DCC can be opt out but no going back (Harrods/Galleries Lafayette) 4. DCC requires specialist cashier's knowledge to disable (Global Payments Maldives answer no to "print next receipt") 5. DCC requires cashier to play a game of Wack-A-Mole with the cancel button (BoC Shetou) 6. Unavoidable DCC, present alternate payment (Global Payments HK) 7. Unavoidable DCC with locked down void button (St Regis Shenzhen) We don't need a complaint, we need Global Payments Inc removed from the face of the earth. This company is doing the world as good as service as the Nazi Party. Is there somewhere where we can crowdsource a drone hit? |
Originally Posted by zyxlsy
(Post 23686157)
I do the samething too after foreign trips, checking posted transactions everyday in the morning :D
What's Taiwan's major card network? Not Visa/MC?
Originally Posted by percysmith
(Post 23686600)
Nice little reminder from my current best overseas earning bank (the one that only issues V/MCs) about DCC...
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Originally Posted by percysmith
(Post 23686656)
The seven levels of DCC purgatory...
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Majuki - I've relabelled unlockable into hard-coded - unlockable seems to suggest there's a way around DCC with those terminals.
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Originally Posted by percysmith
(Post 23687512)
Majuki - I've relabelled unlockable into hard-coded - unlockable seems to suggest there's a way around DCC with those terminal.
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Or unavoidable?
St. Regis Decanter - the DCC was unavoidable and the void button was locked down (took me 30 mins to get a manager with admin passcode to void the slip) |
Some coding in the unlockable terminal like this?
If (DCC_Choice == true) // Perform DCC { Perform_DCC_Transaction(); } else if (DCC_Choice == false) // Customer opt out DCC { Perform_DCC_Transaction(); } |
The only way DCC benefits customers is that bank doesn't charge 3% on foreign transaction fees, and two days later of the transaction there is a huge dip (more than 5%) of the home currency. This way if letting Visa/MC deal with the exchange, the posting exchange rate would cost more than 5%...
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Update:
I faxed in all the information to the dispute center last week. I received a call this morning and they advised me again that the service was rendered and they have no control of how the merchant decides to charge. I explained once more that they've incorrectly charged in USD instead of the local merchant currency as indicated on the signed receipt. She repeated that Chase has no say in how merchants charge. I attempted to explain Visa's regulations, Chargeback 76, etc etc. She didn't want to know about it, nor learn about it, nor cared about it. She asked me what the difference was, and I said $3.xx. She said she will initiate a credit of $4.00 and close out the dispute.
Originally Posted by cxua
(Post 23619354)
cbn, percysmith, majuki - Thanks guys for your info. I will go ahead as advised to snail mail them the documents you've listed.
My original dispute clearly say charge back code 76 incorrect currency. But I'm guessing person who reviewed my case doesn't really understand DCC. Yes, it's the Chase Sapphire Preferred. |
Originally Posted by zyxlsy
(Post 23689493)
The only way DCC benefits customers is that bank doesn't charge 3% on foreign transaction fees, and two days later of the transaction there is a huge dip (more than 5%) of the home currency. This way if letting Visa/MC deal with the exchange, the posting exchange rate would cost more than 5%...
Of course most of us here probably have 0% FTF cards. |
Originally Posted by zyxlsy
(Post 23689486)
Some coding in the unlockable terminal like this?
If (DCC_Choice == true) // Perform DCC { Perform_DCC_Transaction(); } else if (DCC_Choice == false) // Customer opt out DCC { Perform_DCC_Transaction(); } // If (DCC_Choice == true) // Perform DCC // { Perform_DCC_Transaction(); // } // else if (DCC_Choice == false) // Customer opt out DCC // { // Perform_DCC_Transaction(); // } :D |
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