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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
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Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 23, 2015, 12:41 am
  #13531  
 
Join Date: Nov 2012
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Originally Posted by tmiw
Also, this hasn't been touched on much in this thread, but as some may know, the US has some of the most expensive broadband (wired and wireless) in the Western world--if you can even get it. Which isn't a problem in major cities, but can be everywhere else. Even in major cities, a significant number of businesses use dialup for their merchant terminals; this can take 30+ seconds to process a card swipe, never mind EMV. On more than one occasion I've thought that I should have just paid cash because it was taking so long to authorize my card.

Considering all that, perhaps Visa and MC should allow merchants to run low-valued transactions offline via the chip. Yes, it's going backwards, but at the same time would cut transaction times and make further inroads in reducing cash use. Cards could be offline PIN preferring with PIN bypass being allowed for domestic transactions; if a PIN is entered and the amount is low enough, the transaction would run offline, else run online and print a signature line on the receipt (or not). Banks can even promote it as something that makes "using your new chip-enabled credit card faster". Or perhaps some US specific EMV logic could be instituted so that cards can still normally be signature-preferring but choose offline PIN from the CVM list if the terminal wants to run the transaction offline.

The downside is that it'll probably make the banks' fraud algorithms less effective, but perhaps that will be the catalyst to finally get broadband access fixed here.
Expensive broadband is almost never the reason for dial up terminals. It's a security thing. Never mind that dial up is far less secure there are more restrictions on broadband. End to end encryption brings the broadband out of PCI scope but that's all complex. Merchants understand "if I use my phone line it's easy if I use my internet I'm worried about security".

Also your solution is crazy - signature above a certain amount? Umm no. That'd be a disaster and backwards. Offline contactless up to a certain threshold (then go online after that do NOT force an insert like some UK banks) is the answer to faster transactions on slow terminals.
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Old Sep 23, 2015, 1:50 am
  #13532  
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Originally Posted by AllieKat
Expensive broadband is almost never the reason for dial up terminals. It's a security thing. Never mind that dial up is far less secure there are more restrictions on broadband. End to end encryption brings the broadband out of PCI scope but that's all complex. Merchants understand "if I use my phone line it's easy if I use my internet I'm worried about security".

Also your solution is crazy - signature above a certain amount? Umm no. That'd be a disaster and backwards. Offline contactless up to a certain threshold (then go online after that do NOT force an insert like some UK banks) is the answer to faster transactions on slow terminals.
There's already signature above a certain amount, so that's not changing. What I propose is to either keep no CVM (if possible) or ask for a PIN for purchases under, say, 50% of the "online" no CVM limit, and allow merchants to run those transactions offline when you insert a card. So if you use a US issued Visa card to buy food at McDonald's for example it would approve offline because your food likely came out to less than $12.50. Foreign transactions would always run online if possible, and perhaps the card can force online as well after a certain amount/number of spend/transactions.

Contactless would be an option except that it will take years if at all to become nearly as common as in Europe and elsewhere. Most places seem to be enabling EMV without enabling NFC, meaning that they'll have to go back again and implement the latter if they want to. And I'm not all that sure that they do--Apple Pay still has very low usage one year on so there's not much of a business case for them, plus retailers don't want to be cut out of the payment process.

Also, it's not just that broadband is expensive--it's that it's simply not available in a lot of places, especially the new FCC definition of broadband (25Mbps download IIRC). Granted, a 1.5Mbit DSL line or even a terminal with a 3G/4G modem is probably all that's necessary to get the speed improvements, but even then DSL and cellular have limitations. As for security, I would think a lot of the compliance issues would be taken care of by disabling Wi-Fi and occasionally doing firmware updates on the router.

Anyway, this proposal is likely dead in the water since it really messes with the issuers' fraud detection algorithms and would possibly require going to PIN preference, something they don't want to do.
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Old Sep 23, 2015, 11:46 am
  #13533  
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So Chase apparently added this to their chip page:

As of July 2015, unattended kiosks that accept Visa/MasterCard should now accept payment with or without PIN according to their new guidelines. If a merchant/kiosk asks you for a PIN, first verify that Visa/MasterCard are accepted. If so, you may be able to select one of the following to bypass the PIN prompt: "Cancel," "Enter" or "Continue." If the card reader still will not accept your card without a PIN code, there may be staff in the area to assist you. Otherwise, local currency may be needed in this situation.
I still feel like they're not going to be too receive to complaints about kiosks though. In the case of the recent rejections, wasn't PIN not asked for beforehand?
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Old Sep 23, 2015, 12:57 pm
  #13534  
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Originally Posted by tmiw
So Chase apparently added this to their chip page:
As of July 2015, unattended kiosks that accept Visa/MasterCard should now accept payment with or without PIN according to their new guidelines. If a merchant/kiosk asks you for a PIN, first verify that Visa/MasterCard are accepted. If so, you may be able to select one of the following to bypass the PIN prompt: "Cancel," "Enter" or "Continue." If the card reader still will not accept your card without a PIN code, there may be staff in the area to assist you. Otherwise, local currency may be needed in this situation.
This is such a garbage statement, it's useless. First, it says "guidelines". Guidelines are not the same thing as "rules". "Should" is not the same thing as "is required to". And what's this silliniess about "there may be staff in the area to assist you" if it's an "unattended kiosk". Doesn't Chase know what "unattended" means??? And many kiosks don't accept cash (ie, the "local currency" that Chase mumbles about). Doesn't Chase know what a "kiosk" can be?

Meaningless gobblygook IMHO.

This is Chase double-speak, for: "We don't want to say that: If the card reader still will not accept your card without a PIN code, use a card from another bank which supports a PIN code."

In the case of the unattended rural gas station on a remote road (that was empty late a night) that I had to use a PIN at in western Norway in mid-June, there was no attendant, no way to pay with cash ("local currency"), no way to pay with anything other than a card that works with a PIN code. Had I only had a Chase card plus local cash, I would have been totally screwed has I really needed gas at that moment.
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Old Sep 23, 2015, 2:00 pm
  #13535  
 
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...fellows, we all agree there will be some situations where a card lacking a pin may not work but those places are, at least it seems, not all that many. Yes I know if it happens on the day you need gas desperately it's not good. I get it but then again all cards fail every so often for communications reasons, for odd ball times when your bank's computer may be down (it even happens at home). It is obvious that the die has been cast and all the screaming and whining we do here while interesting to read and a way to let off steam is not going to change anybody's mind. Obviously they feel the cost of converting to pins outweigh the losses due to fraud from lost or stolen cards which from their view is the only difference between chip and pin as opposed to chip and signature. And what happens to the person setting off on his or her first foreign trip who has only one card and has a pin of 5217 (made up number by me) and somehow in his mind thinks the pin is 5271. That person is up the creek without a paddle; at least without a credit card. The battle for pins has been lost and all the screaming in the world, at least in my opinion, will not change it. Best you can do is to get a card at the very least with pin capabilities (Andrews, Barclay Arrival whatever) or go with the UNFCU or First Tech. I just don't see this is going to be changed no matter how much we scream here.
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Old Sep 23, 2015, 2:09 pm
  #13536  
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Originally Posted by JEFFJAGUAR
And what happens to the person setting off on his or her first foreign trip who has only one card and has a pin of 5217 (made up number by me) and somehow in his mind thinks the pin is 5271. That person is up the creek without a paddle; at least without a credit card.
Good thing that US debit cards are (mostly) signature preferring too, then.
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Old Sep 23, 2015, 3:11 pm
  #13537  
 
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Originally Posted by tmiw
Good thing that US debit cards are (mostly) signature preferring too, then.
I don't particularly like the banks any more than I suppose you do but I really do believe as part of this whole thing when they set out to decide what direction to go to counter card is present fraud with the antiquated magnetic strips they did survey their customers and it wouldn't surprise me that a vast majority probably preferred signature. How that may break down among economic class and things like that I don't know. I do know that several years ago, and this is totally non scientific, I did notice on several occasions when Walmart, for example, began not allowing people to select to use credit (signature) on debit card purchases some expressed dismay as they said they don't remember their pins. I believe the banks that most people who don't travel probably prefer signature; less to forget. I do think some of those here who tend to be more highly into these things than the average person in the street probably prefer pins only for the problems they can encounter when travelling but that is not the banks' problem. As always what comes first are profits and to them it's just not worth it to put in pins which are better for travelers, granted, but for most it only matters if the card is lost or stolen and that simply is not a large problem in their eyes. I am sure you understand that as do I no matter what our personal preferences are.
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Old Sep 23, 2015, 3:44 pm
  #13538  
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Originally Posted by JEFFJAGUAR
I don't particularly like the banks any more than I suppose you do but I really do believe as part of this whole thing when they set out to decide what direction to go to counter card is present fraud with the antiquated magnetic strips they did survey their customers and it wouldn't surprise me that a vast majority probably preferred signature. How that may break down among economic class and things like that I don't know. I do know that several years ago, and this is totally non scientific, I did notice on several occasions when Walmart, for example, began not allowing people to select to use credit (signature) on debit card purchases some expressed dismay as they said they don't remember their pins. I believe the banks that most people who don't travel probably prefer signature; less to forget. I do think some of those here who tend to be more highly into these things than the average person in the street probably prefer pins only for the problems they can encounter when travelling but that is not the banks' problem. As always what comes first are profits and to them it's just not worth it to put in pins which are better for travelers, granted, but for most it only matters if the card is lost or stolen and that simply is not a large problem in their eyes. I am sure you understand that as do I no matter what our personal preferences are.
I'm just not a fan of how it's been rolled out so far:
  1. Banks and credit unions' dishonesty over the features of our cards. For instance, Andrews' insistence that their card is "chip and PIN" when it's actually not.
  2. Banks and credit unions' thinking that they can force acceptance of our cards worldwide when they've done very little to ensure such. We've seen that we're still nowhere near being able to suggest that a traveler only needs signature-only cards. "Plan to go to a manned ticket booth/gas station in advance" sounds good, but isn't possible 100% of the time.
  3. Poor customer education, to the point of actually insulting the intelligence of the American public in the media by implying that we can't remember PINs. Most people's first use of the chip will likely be October 1st or later as well, which will cause additional complications.
  4. Poor merchant education, such that it's very likely that contactless acceptance and use will never be anywhere near the majority of merchants and transactions. Just today I got lunch at a counter service restaurant with a VX520 that was NFC enabled (contactless icon on screen and green light lit above it) yet there's basically no way I'd be able to tap anything the way it's currently set up. That's not getting the issuers' goal of tokenization and mobile payments (you know, the supposed replacement for PIN) off to a good start.
  5. A misjudgement of how much resistance stuff like Apple Pay actually would cause among merchants. Major retailers seem to be enabling EMV without NFC more often than not, either because they don't see a business case for the latter or they want to push their own mobile payment system on people instead.
IMO it's insane that we seemingly learned few lessons from the experience of other countries, other than how to migrate a country to EMV and contactless in the least expensive (money and work) manner possible. At the very least I'd have included NFC as part of the liability shift, but I don't know if Walmart et al would simply just not bother with EMV as a result.
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Old Sep 23, 2015, 3:47 pm
  #13539  
 
Join Date: Apr 2007
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I think the broadband issue is a red herring. A merchant terminal only needs ISDN or 2G wireless speeds, which are pretty much ubiquitous in the United States. If you can afford a business phone line, you can afford some sort of Internet connectivity much faster than dial-up.

Besides which, Canada's broadband and wireless market makes America's seem reasonable by comparison, yet online EMV hasn't been an issue there going back to the Interac chip introduction when connectivity pricing was still downright terrible.
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Old Sep 23, 2015, 3:51 pm
  #13540  
 
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A week unti the liability shift and I have yet to do my first EMV transaction in the US. Truly shocking if you ask me.
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Old Sep 23, 2015, 4:01 pm
  #13541  
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Originally Posted by lordsutch
I think the broadband issue is a red herring. A merchant terminal only needs ISDN or 2G wireless speeds, which are pretty much ubiquitous in the United States. If you can afford a business phone line, you can afford some sort of Internet connectivity much faster than dial-up.

Besides which, Canada's broadband and wireless market makes America's seem reasonable by comparison, yet online EMV hasn't been an issue there going back to the Interac chip introduction when connectivity pricing was still downright terrible.
Actually, I think the latency and connect speeds might be more of an issue than anything else. When I had 56K dialup (years and years ago), the minimum latency was 100+ milliseconds even with nothing else transferring anything. IIRC 3G latency is close to that level as well, though it depends on the carrier and the amount of traffic on nearby towers.

Originally Posted by blaz
A week unti the liability shift and I have yet to do my first EMV transaction in the US. Truly shocking if you ask me.
I'm still hoping that a large number of places suddenly get software updates on 9/30 that turns EMV on, but who knows?
tmiw is offline  
Old Sep 23, 2015, 4:02 pm
  #13542  
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Originally Posted by blaz
A week unti the liability shift and I have yet to do my first EMV transaction in the US. Truly shocking if you ask me.
Is the shocking part that you haven't done an EMV transaction or that this actually surprises you?
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Old Sep 23, 2015, 5:30 pm
  #13543  
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Speaking of bad education, the narrator on the demo videos at http://www.syssolutionsllc.com/page/...EMVIntegration seems to keep saying "chip and PIN" but actually tests a chip and signature card. The contactless functionality also seems to be testing MSD contactless (no AID or other EMV info on receipt).

They are using the same PIN pad as In-N-Out though so seeing how it'll work there once enabled is insightful.
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Old Sep 23, 2015, 7:53 pm
  #13544  
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Had a strange experience at Walmart self checkout the other day. I finished scanning my products, indicated that I wanted to use a card, and was prompted by the POS to complete transaction on pinpad. I inserted my card into the slot, and waited for it to authorize. It took a long time to authorize. I didn't time it, but it felt like a minute or so. While waiting for it to authorize, the POS asked me "do you still want to complete this transaction?" I had to hit Yes to prevent it from timing out and resetting.

I'm not sure what kind of communication there is between the POS and the card reader, but apparently the POS didn't know that the card reader was still trying to authorize my card, and thought that I had abandoned the transaction.

Walmart's manned checkout lines also take a while to authorize chipped cards, but I've never had it take anywhere near this long.
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Old Sep 23, 2015, 9:16 pm
  #13545  
 
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The more I think about it, the more a Chip & Signature first, Chip & PIN later transition plan makes sense. We first need to get a critical mass of domestic transactions being performed with a chip. Right now it's possible to go months between EMV transactions, even with the nation's largest retailer supporting it for a year now. So plenty of time for someone to forget what PIN they chose, assuming the issuer even allows them to choose their own PIN. But once we get to the point of most transactions being EMV, then if banks switch over to PIN, people will start using that PIN right away and regularly and thus it will be much easier to remember.

I just wish that the banks were more open about what their strategy is.
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