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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old May 28, 2014, 10:36 pm
  #4636  
 
Join Date: Nov 2012
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I wonder why USAA backed away from true chip and PIN, leaving only UNFCU issuing chip and PIN cards? Of course, the new Target Mastercard will almost certainly be chip and PIN - Target has made it clear they want PIN.
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Old May 28, 2014, 10:58 pm
  #4637  
 
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Originally Posted by philwupdx
I've had my USAA chip-and-pin card for almost two years and have not changed the PIN that originally was "assigned" to the card. I've used the card in Mexico and Northern Ireland within the past year, and in all cases I was prompted to enter my PIN as opposed to a receipt being spit out for me to sign. This included restaurants and convenience stores.
Just recently my card expired and was replaced. I called USAA to confirm that my PIN remained the same (since there was no information or reference to the PIN in the mailing) and was unaware of the ability to change the PIN. Since I've received no other notices to the contrary, I'm assuming my card functions now exactly as it did a year ago, i.e. chip-and-pin.
Bear in mind, there is no absolute confirmation they have changed anything other than the fact that my card, today, functioned at Walmart as a chip and signature and also by reading their q&a that has been posted on their web site and I quoted from and finally the fact that I changed the pin and it was simply do e on line as another of their q&a indicators said could be done without the intervention of the card. That seems to indicate, wouldn't you agree, that the pin is now an online pin and not embeded on the emv chip (as an example when PenFed first came out with its emv card, they said we could choose our pin and when their first batch had pins assigned and they wanted to follow up, they sent a new card so I assume the pin to be an off line pin has to be embeded in the chip, right?

So one could argue the evidence is circumstantial as I won't really know I suppose till next week when I try to use the card in France if not at the SNCF machines at CDG to pick up my RER ticket to Paris then at the restaurant I usually frequent on Rue de la Harpe Monday evening.

Last edited by JEFFJAGUAR; May 28, 2014 at 11:03 pm
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Old May 28, 2014, 11:07 pm
  #4638  
 
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Originally Posted by alexmt
I wonder why USAA backed away from true chip and PIN, leaving only UNFCU issuing chip and PIN cards? Of course, the new Target Mastercard will almost certainly be chip and PIN - Target has made it clear they want PIN.
I wouldn't be so sure of Target. After all, they have to work with some bank, don't they. And if few if any banks are issuing true chip and pin cards, as seems to be the case, that means their back office operatins are probably not set up to do so for only one card. Just a guess on part but I wouldn't wager the mortgage that the Target card will be any diffeent than all the rest. It just seems more and more evident, no matter how much some people here whine, that the US is moving towards chip and signature with chip and pin capabilities. Maybe I'll turn out to be wrong; I've been known to be wrong before but I don't think so and if I am, I'll eat crow or whatever.
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Old May 28, 2014, 11:14 pm
  #4639  
 
Join Date: Feb 2013
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Originally Posted by reft
(Disclaimer: we get back on topic at the end here)


Not as far as I know. They are, and always have been 'sponsored' (same way sports arenas are)



Many. It's a $50,000 machine that is fed 'plates of interest' and can make the machine go 'ping' when the the car with the machine drives by a car of interest. Used by cities to go after people that don't pay vehicle taxes, and also for stolen vehicle recovery. Data retention and off-the-book-use issues probably aren't consistent or constant over time. For a city with $500,000 in uncollected excise taxes, a $50,000 machine could be a good investment. It may be even cheaper now.



For EZ-Pass, it would seem that they only do so for vtolls, or at least only use it for that. There are also data retention questions here.



And growing, with many areas wanting to move off the Mark IV transponders in favor of directly reading the plate.

Before we return you back to the EMV thread from this off topic digression: 1) Kids got back at their teacher by taking the parental car, which was the same make/model/color, and printing a copy of the teacher's plate sticking it on the parental car, then running it through a stop light camera several times, running up a bunch of moving violation tickets. Teacher in mucho hot water and not believed that it wasn't his car, until one of the kids confessed; 2) Similar reported to happen in London where time-based tolling based on the license plate exists. People steal plates from similar cars and use them to let someone else get the toll bill. Cloning doesn't just effect cards.

The Mark IV radio transponders may be better than license plates, in the same ways that EMV can be better than magtripe with regard to how not easy they are to clone

(at least we wound up back on topic)

[1] http://www.dailytech.com/Students+Us...ticle13749.htm
[2] https://www.mycarcheck.com/news/2007...er-been-there/

Mark IV (now Kapsch) transponders are only used by E-ZPass and a few other toll systems, like the Palmetto Pass. In many toll agencies, like California, Kansas, and Oklahoma ,other types of transponders are used. Some agencies like Texas use RFID stickers (no battereis).

E-ZPass is the only traditional system that goes beyond state lines (and national borders!). However, multi mode transponders and toll readers are allowing more possibilities, like Florida accepting E-ZPass and NC accepting Florida and E-ZPass.

E-ZPass also doesn't provide any cryptographic protection on cloning, unlike EMV. The real protection is checking plates too. But if you cloned both the transponder and used a phony plate..... you are left with manual enforcement at the tolls. (Which is how they catch quite a few scofflaws, including the truck driver who put a hinge on his plate with a rope to pull it up before the toll. He thought he was clever.)
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Old May 29, 2014, 1:34 am
  #4640  
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Originally Posted by emvchip
Mark IV (now Kapsch) transponders are only used by E-ZPass and a few other toll systems, like the Palmetto Pass. In many toll agencies, like California, Kansas, and Oklahoma ,other types of transponders are used. Some agencies like Texas use RFID stickers (no battereis).

E-ZPass is the only traditional system that goes beyond state lines (and national borders!). However, multi mode transponders and toll readers are allowing more possibilities, like Florida accepting E-ZPass and NC accepting Florida and E-ZPass.

E-ZPass also doesn't provide any cryptographic protection on cloning, unlike EMV. The real protection is checking plates too. But if you cloned both the transponder and used a phony plate..... you are left with manual enforcement at the tolls. (Which is how they catch quite a few scofflaws, including the truck driver who put a hinge on his plate with a rope to pull it up before the toll. He thought he was clever.)
EZ Pass is registered to a car as well, so in theory, if your EZ Pass was used and you drive a white Toyota Sienna, and it was used by a silver Honda Civic, that would flag. True, it doesn't prevent the cloning issue, but it does help take care of the fraud part on your end with minimal hassle.
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Old May 29, 2014, 10:32 am
  #4641  
 
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Originally Posted by joshwex90
EZ Pass is registered to a car as well, so in theory, if your EZ Pass was used and you drive a white Toyota Sienna, and it was used by a silver Honda Civic, that would flag. True, it doesn't prevent the cloning issue, but it does help take care of the fraud part on your end with minimal hassle.
The system isn't that sophisticated. It can match license plate number/state, but to examine the make and model requires manual intervention.

Some agencies can share the license plate info among agencies, some cannot.
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Old May 29, 2014, 10:35 am
  #4642  
 
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Originally Posted by joshwex90
EZ Pass is registered to a car as well, so in theory, if your EZ Pass was used and you drive a white Toyota Sienna, and it was used by a silver Honda Civic, that would flag. True, it doesn't prevent the cloning issue, but it does help take care of the fraud part on your end with minimal hassle.
In CA, our FasTrak system allows one to add several cars per transponder so that a family can share a single transponder. So in this case, it is plausible for the same transponder to be used on a Toyota Sienna and a Honda Civic, so long as both of the vehicles are registered to the single transponder.
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Old May 29, 2014, 11:05 am
  #4643  
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Originally Posted by emvchip
The system isn't that sophisticated. It can match license plate number/state, but to examine the make and model requires manual intervention.

Some agencies can share the license plate info among agencies, some cannot.
It may very well be manual intervention, though cameras nowadays can pick up info like that anyways. But I've seen it at use before when we switched cars but kept our EZ-Passes.

Originally Posted by kebosabi
In CA, our FasTrak system allows one to add several cars per transponder so that a family can share a single transponder. So in this case, it is plausible for the same transponder to be used on a Toyota Sienna and a Honda Civic, so long as both of the vehicles are registered to the single transponder.
Fits with the same principle and smart.
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Old May 29, 2014, 12:15 pm
  #4644  
 
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Originally Posted by D582
Yeah, I've never quite understood this, so I hope for your sake this changes
You guys in Canada don't have the NSA. We do and the NSA might very well be tracking Ottawa as well

And yesterday's NBC's exclusive interview with Snowden pretty much shows the paranoia here. And even I can say as a viewer of that interview that it sorta did open my views a bit on this surveillance hysteria here in the States (Brian Williams googling Rangers-Canadiens score was a good example).


Originally Posted by JEFFJAGUAR
till next week when I try to use the card in France if not at the SNCF machines at CDG to pick up my RER ticket to Paris then at the restaurant I usually frequent on Rue de la Harpe Monday evening.
As one who has known you to be active on this EMV thread from the early beginnings, have a safe trip and will be eager to hear your reports! ^

Last edited by kebosabi; May 29, 2014 at 12:24 pm
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Old May 29, 2014, 12:19 pm
  #4645  
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Here's a thought. The US could eventually be going to go chip and PIN, but the banks know that it's not going to happen in time for the liability shift. Solution? C&S, maybe with PIN fallback depending on the bank and card. It sounds like something like that happened in the UK during their transition, right?

Reason being that, if banks in this country had no intention on ever doing PIN, no one would bother even having PIN fallback.
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Old May 29, 2014, 12:34 pm
  #4646  
 
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Originally Posted by kebosabi

As one who has known you to be active on this EMV thread from the early beginnings, have a safe trip and will be eager to hear your reports! ^
Thank you. I do appreciate that.
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Old May 29, 2014, 12:47 pm
  #4647  
 
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Originally Posted by tmiw
Here's a thought. The US could eventually be going to go chip and PIN, but the banks know that it's not going to happen in time for the liability shift. Solution? C&S, maybe with PIN fallback depending on the bank and card. It sounds like something like that happened in the UK during their transition, right?

Reason being that, if banks in this country had no intention on ever doing PIN, no one would bother even having PIN fallback.
Or if you want to look at it another way. It does seem the domestic system in the USA will be c&s. The pin fallback is since much if not most of the rest of the world has gone in the direction of c&p the banks don't want to continue to hear from their customers (although CapOne doesn't seem to care) how their cards don't work in (fill in the country).

Look. We know the banks make humongously high profits on their plastic card operations. Fraud? Well the latest figures we have as I remember is they lose 13¢ on every $100 of profit due to fraud. They feel the safeguards they have put in place namely the software that looks for suspicious patterns will keep fraud losses relatively under control. I really do believe, and of course as with everything it's always just a guess that if left to their own volition, they were perfectly happy to continue with magnetic strips until something more sophisticated came along. But pressure began building on them both from people like us who were tired of not being able to use our cards and from external forces namely visa/mc who were hearing from the other side of the issue that say European and other customers were forced to continue having magnetic strips on their cards and having their cards cloned when visiting the USA. It works both ways of course.

So this is sort of a compromise. They really believe, I think and they pay lots of money to beans counters, that Americans will be resistant to pins. That the American payment system, given the large size of it as compared to elsewhere, means Americans tend to carry more cards from more issuers than other countries. (And while of course populations are much larger in places like China and India, the use of cards is not as universal or so I think and of course this is simply a generalization). As part of this deal, I think the banks are trying to get the cooperation of other regulators to make sure people understand chip and signature is valid. The American banks then set up the fall back procedure for pins for unpersonneled transactions.

I think if they really thought chip and pin was totally necessary, they would have gone off in that direction. They truly believe chip and signature will meet their needs, the needs of consumers and the needs of merchants at a lower cost than a conversion to chip and pin. It might prove so or it might fall flat on its feet in which case, they could then move to chip and pin.

At least that seems to be the only logical conclusion to this mess.
JEFFJAGUAR is offline  
Old May 29, 2014, 12:54 pm
  #4648  
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Originally Posted by JEFFJAGUAR
Or if you want to look at it another way. It does seem the domestic system in the USA will be c&s. The pin fallback is since much if not most of the rest of the world has gone in the direction of c&p the banks don't want to continue to hear from their customers (although CapOne doesn't seem to care) how their cards don't work in (fill in the country).

Look. We know the banks make humongously high profits on their plastic card operations. Fraud? Well the latest figures we have as I remember is they lose 13¢ on every $100 of profit due to fraud. They feel the safeguards they have put in place namely the software that looks for suspicious patterns will keep fraud losses relatively under control. I really do believe, and of course as with everything it's always just a guess that if left to their own volition, they were perfectly happy to continue with magnetic strips until something more sophisticated came along. But pressure began building on them both from people like us who were tired of not being able to use our cards and from external forces namely visa/mc who were hearing from the other side of the issue that say European and other customers were forced to continue having magnetic strips on their cards and having their cards cloned when visiting the USA. It works both ways of course.

So this is sort of a compromise. They really believe, I think and they pay lots of money to beans counters, that Americans will be resistant to pins. That the American payment system, given the large size of it as compared to elsewhere, means Americans tend to carry more cards from more issuers than other countries. (And while of course populations are much larger in places like China and India, the use of cards is not as universal or so I think and of course this is simply a generalization). As part of this deal, I think the banks are trying to get the cooperation of other regulators to make sure people understand chip and signature is valid. The American banks then set up the fall back procedure for pins for unpersonneled transactions.

I think if they really thought chip and pin was totally necessary, they would have gone off in that direction. They truly believe chip and signature will meet their needs, the needs of consumers and the needs of merchants at a lower cost than a conversion to chip and pin. It might prove so or it might fall flat on its feet in which case, they could then move to chip and pin.

At least that seems to be the only logical conclusion to this mess.
Perhaps. Hopefully US merchants don't decide to save $5 or however much the difference is and buy terminals that are C&S only or else a later move to C&P may be a lot more difficult.
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Old May 29, 2014, 1:17 pm
  #4649  
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Originally Posted by tmiw
Hopefully US merchants don't decide to save $5 or however much the difference is and buy terminals that are C&S only or else a later move to C&P may be a lot more difficult.
Isn't there a cost to handling singed receipts that's saved if PINs are used? Does the store need a printed receipt for PIN transactions? (Do stores that don't print receipts for the customer for small-enogh swipe purchases today still print receipts for themelves in those cases? I haven't paid close attention so I don't remember.)

I can just see a "PINs are green" campaign, if there are paper savings per transcation!
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Old May 29, 2014, 1:22 pm
  #4650  
 
Join Date: Nov 2012
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Originally Posted by sdsearch
Isn't there a cost to handling singed receipts that's saved if PINs are used? Does the store need a printed receipt for PIN transactions? (Do stores that don't print receipts for the customer for small-enogh swipe purchases today still print receipts for themelves in those cases? I haven't paid close attention so I don't remember.)

I can just see a "PINs are green" campaign, if there are paper savings per transcation!
Electronic signature capture can also save paper...

For those interested, I posted on the Amex forums about my experience with my Delta card including the hard reboot and the clueless Twitterer: https://community.americanexpress.co...ge/18883#18883
AllieKat is offline  


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