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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
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Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old May 31, 2014, 7:05 am
  #4696  
 
Join Date: Jan 2014
Location: The UK
Posts: 154
Originally Posted by JEFFJAGUAR
I'm not weary of the card so much. I'm just weary of how moronic this whole "fight" and thing has become. Quite frankly, I'm beginning to think that once again American intransigence is at work here. The US has to do everything differently because after all we do everything in our own manner and if we do it, it's got to be better. Everything somebody else does, if not discovered or piloted by America, is disgusting. When I've commented on this elsewhere, I've had people call me a snobby Europhile whether it be on emv credit cards, on why we should have adopted the metric system generations ago, why we continue to cost our Treasury billions by continuing to print $1 bills (and $2 bills also although most people shun them). This also includes the ridiculous arguments about 2nd amendment rights (just compare the murder rates in other civilized first world countries, enough said there) as well as the silly fight against the ACA which is only a beginning to reforming health care in this country and inability to realize the advantages, and there are many, of a single payer health system. While the adoption of chip and pin credit cards certainly do not rank with any of these things, it is a further symptom of this problem.

Under other circumstances, I probably should have gone for the UNFCU card but to be quite frank, I never expected USAA to back down the way it apparently has. And like I've been saying all along, I am now firmly convinced that the notion of chip and pin in the USA at this point in time is probably doa. Maybe if credit card fraud goes through the roof, we will see some actual movement but I doubt extremely it is near.
I hear what you're saying. I guess I'm a snobby Europhile as well. I'll admit I'm a Europhile, I guess snobby depends on other people's judgement of me. lol I do still hope that a US issuer will unveil a no FTF, no AF, true offline C&P card. I think C&S with C&P backup is just a cop out, it won't stop stores from voiding C&S transactions, no matter what Visa and MC and the banks say that your card needs to be honoured everywhere, etc. etc. etc. I've gotten into many arguments with cashiers, all of whom don't care what I have to say and simply void it, while everyone behind me in queue is mad that I'm holding up the queue. Just avoid the problem and issue C&P.

Last edited by uklevi; May 31, 2014 at 7:17 am
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Old May 31, 2014, 1:43 pm
  #4697  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by uklevi
I hear what you're saying. I guess I'm a snobby Europhile as well. I'll admit I'm a Europhile, I guess snobby depends on other people's judgement of me. lol I do still hope that a US issuer will unveil a no FTF, no AF, true offline C&P card. I think C&S with C&P backup is just a cop out, it won't stop stores from voiding C&S transactions, no matter what Visa and MC and the banks say that your card needs to be honoured everywhere, etc. etc. etc. I've gotten into many arguments with cashiers, all of whom don't care what I have to say and simply void it, while everyone behind me in queue is mad that I'm holding up the queue. Just avoid the problem and issue C&P.
You've had many cashiers void signature slips in the UK, really? That surprises me a lot given there is a British law requiring chip and signature acceptance.
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Old May 31, 2014, 2:11 pm
  #4698  
 
Join Date: Apr 2007
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Originally Posted by tmiw
Perhaps. Hopefully US merchants don't decide to save $5 or however much the difference is and buy terminals that are C&S only or else a later move to C&P may be a lot more difficult.
Is there really a difference in the terminals? I would expect that if the terminal has a chip reader, it would support C&P or C&S.
Originally Posted by reft
The caveat: If the US gets more unattended point of sale systems, or sells more expensive items, it could drive an increased need for off-line authentication, with PIN. But the few soda machines around here that are CC enabled are already online via cellular modem.

Japan: Vending machines reported all over selling 'everything' US: No
US does have many unattended POS systems. These (or systems like them) are more and more common @ airports. Pretty sure I've seen a few in strip malls too.

http://www.slate.com/blogs/moneybox/..._and_well.html

So why is PIN fallback there? Maybe the same reason males have aeroles -- just in case.
Probably the most off topic comment in the thread yet! ^

Originally Posted by philwupdx
After signing in to my USAA account, I sent a similar (though not as comprehensive or "vigorous") email to USAA customer service and received a response that suggested the agent knew virtually nothing about EMV enabled cards. I didn't even bother to reply to that response. So, I wouldn't get my hopes very high for an appropriate response.
You're an early adopter. This sort of thing is common. You can't expect front line support to understand the details as well as you. If you're not going to at least take the time to point out to them that they don't know ... they're talking about, they won't know there's something they need to learn.
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Old May 31, 2014, 3:35 pm
  #4699  
 
Join Date: Jul 2007
Posts: 1,762
I am always a fair minded person (perhaps contrary to the opinions of some others). That being said, I got a very polite response from USAA (no sarcasm intended at all). They claim there has been no change to the functionality of the card. So I thought back and will say this. The only thing I may have done differently at Walmart on Wednesday is not swipe the card in the terminal first. I inserted the card immediately. Perhaps that is what triggered the signature request? Perhaps if I had swiped the card first and then be directed to insert the card perhaps it might ave asked for a pin. Or perhaps, remember I said the evidence was circumstantial, if the amount had been under $50 where Walmart does not require a signature, the other possibility here, they would have asked for the pin. The person from USAA apparently knowledgeable then went on to say the only thing they've added is the ability to change the pin on the web site which I did som they're telling the truth there.

Anyway, that's the end of my report and I leave tomorrow night and I guess I will find out pretty quickly at the SNCF ticketing machine at the RER station at CDG on Monday morning although if it takes the card and asks for the pin, that's not any proof of anything as noted. Eating dinner Monday evening we'll see if the card is pure pin or signature preferred.

As I've tried to say it really shouldn't matter as long as I don't run into the problem of the pos terminal accepting the card and some merchant rejecting it manually saying no pin no sale.

If indeed he is right, then I've been a bad boy spreading false rumours and for that I'm truly sorry. But...

End of report

JJ
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Old May 31, 2014, 4:25 pm
  #4700  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by JEFFJAGUAR
I am always a fair minded person (perhaps contrary to the opinions of some others). That being said, I got a very polite response from USAA (no sarcasm intended at all). They claim there has been no change to the functionality of the card. So I thought back and will say this. The only thing I may have done differently at Walmart on Wednesday is not swipe the card in the terminal first. I inserted the card immediately. Perhaps that is what triggered the signature request? Perhaps if I had swiped the card first and then be directed to insert the card perhaps it might ave asked for a pin. Or perhaps, remember I said the evidence was circumstantial, if the amount had been under $50 where Walmart does not require a signature, the other possibility here, they would have asked for the pin. The person from USAA apparently knowledgeable then went on to say the only thing they've added is the ability to change the pin on the web site which I did som they're telling the truth there.

Anyway, that's the end of my report and I leave tomorrow night and I guess I will find out pretty quickly at the SNCF ticketing machine at the RER station at CDG on Monday morning although if it takes the card and asks for the pin, that's not any proof of anything as noted. Eating dinner Monday evening we'll see if the card is pure pin or signature preferred.

As I've tried to say it really shouldn't matter as long as I don't run into the problem of the pos terminal accepting the card and some merchant rejecting it manually saying no pin no sale.

If indeed he is right, then I've been a bad boy spreading false rumours and for that I'm truly sorry. But...

End of report

JJ

Nope, swiping the card first makes no difference, it's just silly and gives the terminal a chance to say, politely, "you're doing it wrong" - it also creates one more time the card could be skimmed. Just insert the card
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Old May 31, 2014, 4:34 pm
  #4701  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by alexmt
Nope, swiping the card first makes no difference, it's just silly and gives the terminal a chance to say, politely, "you're doing it wrong" - it also creates one more time the card could be skimmed. Just insert the card
You're probably right, of course. But I was just trying to think of what I might have done differently. Unless different Walmarts are set up differently as far as the terminals are concerned but I don't really believe that either.
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Old May 31, 2014, 5:17 pm
  #4702  
 
Join Date: Jul 2009
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Originally Posted by JEFFJAGUAR
You're probably right, of course. But I was just trying to think of what I might have done differently. Unless different Walmarts are set up differently as far as the terminals are concerned but I don't really believe that either.
Something leads me to believe they've changed to chip-and-signature preferred but with offline PIN as a fallback based on your experience at Walmart. Do report back on SNCF or other historically offline PIN transactions as well as online transactions to see what, if anything, has changed.
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Old May 31, 2014, 5:57 pm
  #4703  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by JEFFJAGUAR
You're probably right, of course. But I was just trying to think of what I might have done differently. Unless different Walmarts are set up differently as far as the terminals are concerned but I don't really believe that either.
No, there is nothing that would do that, nothing at all. All swiping first does is make you look silly and give a chance for your track data to get stolen
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Old Jun 1, 2014, 4:33 am
  #4704  
 
Join Date: Jan 2014
Location: The UK
Posts: 154
Originally Posted by alexmt
You've had many cashiers void signature slips in the UK, really? That surprises me a lot given there is a British law requiring chip and signature acceptance.
Yes, unfortunately. I honestly think some of them don't care. One manager told me it's because their insurance didn't cover signature-based transactions. After he told me that, I gave up and told him he lost a sale. There was nothing more I could do.
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Old Jun 1, 2014, 4:52 am
  #4705  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by uklevi
Yes, unfortunately. I honestly think some of them don't care. One manager told me it's because their insurance didn't cover signature-based transactions. After he told me that, I gave up and told him he lost a sale. There was nothing more I could do.
You can report them to the network for falsely displaying the acceptance logo, and you should.
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Old Jun 1, 2014, 6:06 am
  #4706  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by alexmt
You can report them to the network for falsely displaying the acceptance logo, and you should.
And after you report them either to the network or in this case the British regulators, what do you think is going to happen? Probably, almost surely, NOTHING. Besides, what good will it do you? You'll be long gone!
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Old Jun 1, 2014, 7:09 am
  #4707  
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,068
Originally Posted by JEFFJAGUAR
And after you report them either to the network or in this case the British regulators, what do you think is going to happen? Probably, almost surely, NOTHING. Besides, what good will it do you? You'll be long gone!
The trial lawyers would have a field day over this in the US. It's like the lawyers in California who seek out and sue businesses for damages because the business wasn't fully accessible and could have made a "reasonable" accommodation. A signature for a credit card transaction would likely be considered a reasonable accommodation in such circumstances.

I still maintain that merchants refusing signature-based EMV transactions are rare. Even before I got EMV enabled cards I traveled throughout London as recently as late 2011 without issues. The best we can hope for is that both MC and Chase will eventually make good on their desire to move to PIN-based verification.
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Old Jun 1, 2014, 7:17 am
  #4708  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by Majuki
The trial lawyers would have a field day over this in the US. It's like the lawyers in California who seek out and sue businesses for damages because the business wasn't fully accessible and could have made a "reasonable" accommodation. A signature for a credit card transaction would likely be considered a reasonable accommodation in such circumstances.

I still maintain that merchants refusing signature-based EMV transactions are rare. Even before I got EMV enabled cards I traveled throughout London as recently as late 2011 without issues. The best we can hope for is that both MC and Chase will eventually make good on their desire to move to PIN-based verification.
With the operative word in your last paragraph being eventually. BTW I agree with you and I spend time in London about twice a year. London does receive a large influx of tourists many of whom are American. Other than Canada and Mexico London is probably the first choice of Americans making their first trip across the pond, especially those on the East coast. After all, language problems are minimal. I mean English and American are very closely aligned languages and for the most part we can understand them and they can understand us (except for the many non English citizens of other eu countries who flock to England and are allowed to work there, something many English people are frightened about but that's crossing the line into politics which we shouldn't). In any event not only is there very little problems with c&s cards, indeed there are very few problems there with non emv compliant archaic American magnetic strip cards.

But that's London. Whether it's as universal throughout the rest of the UK and indeed the rest of the eu is the question that still has to be asked and is the reason it might be shortsighted for the USA to go ahead with its plan to make c&s verification the prime verification method. Therein lies the rub.
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Old Jun 1, 2014, 8:06 am
  #4709  
 
Join Date: Feb 2013
Posts: 401
Originally Posted by uklevi
I hear what you're saying. I guess I'm a snobby Europhile as well. I'll admit I'm a Europhile, I guess snobby depends on other people's judgement of me. lol I do still hope that a US issuer will unveil a no FTF, no AF, true offline C&P card. I think C&S with C&P backup is just a cop out, it won't stop stores from voiding C&S transactions, no matter what Visa and MC and the banks say that your card needs to be honoured everywhere, etc. etc. etc. I've gotten into many arguments with cashiers, all of whom don't care what I have to say and simply void it, while everyone behind me in queue is mad that I'm holding up the queue. Just avoid the problem and issue C&P.
Or spend your money where they follow the rules.
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Old Jun 1, 2014, 8:08 am
  #4710  
 
Join Date: Feb 2013
Posts: 401
Originally Posted by JEFFJAGUAR
I won't get into an argument. Other than the metric system, I didn't even give my opinion on any of the other topics but they are examples of the world going one way and the USA going another. How important they are is a matter of opinion, granted. But leave it as it is; most of the rest of the world went emv a few years ago, the USA didn't (and I can give you good reasons why it didn't but that's for another time). And now when finally going emv, the USA is bucking the trend and going its own way for the most part again (c&s rather than c&p). I think it is relevant to the discussion but why is another issue. Cheers.
USA is hardly alone with Chip and Signature, there are numerous places around the world where it is the standard for in person card present transactions.
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