you guys having problems with continental.com?
#61


Join Date: Jan 2009
Posts: 609
it works again. they also lowered SFO prices by 40 (7/2-7/6) so I jumped on. For some reason when I went into edit traveler (I wanted to see if they took full middle names for a new traveler, though I was getting the ticket just for myself) I got an error. I started over, booked it, and to my horror got 3 sets of confirmation numbers under manage reservations! Luckily a call to the elite desk got the other two canceled.
#62


Join Date: Dec 2008
Location: PVR/CLE
Programs: UA 1MM
Posts: 293
I had been having same problems past couple of days.
This AM I was able to check in for IAH-SEA-YEG (24 hr window) with absolutely no problems ! ^
This AM I was able to check in for IAH-SEA-YEG (24 hr window) with absolutely no problems ! ^
#63
FlyerTalk Evangelist
Join Date: Feb 2001
Location: IAH
Programs: La Ministreuse de Surréalisme, CO Plat, MR Plat, SPG Plat
Posts: 11,358
I booked a ticket for Plus1 and it said it couldn't log him (was logging in as him) in, then showed me as logged in, then morphed into him.
(I was not open in another window at this point). Booked his ticket after many errors and all CC info being gone (in addition to all of his personal info being gone i.e. name, phone #, CO FF# etc). Called Co.com to finish res after many errors and voila, it booked - 2 confirmation #s. Seat assignments gone as well. I have 10 additional tickets to book but there is no way I'm doing it until co.com is fixed. My patience level just isn't that good.
(I was not open in another window at this point). Booked his ticket after many errors and all CC info being gone (in addition to all of his personal info being gone i.e. name, phone #, CO FF# etc). Called Co.com to finish res after many errors and voila, it booked - 2 confirmation #s. Seat assignments gone as well. I have 10 additional tickets to book but there is no way I'm doing it until co.com is fixed. My patience level just isn't that good.
#64


Join Date: Mar 2008
Programs: DL BA Amex
Posts: 917
The webpage cannot be found
I have no problem logging & viewing all my acct info...
But when searching for flights and prices any search that uses "Search for Lower Fares +/- 3 Days" and/or "Search Nearby Airports", returns the error "The webpage cannot be found"
this has been going on for about 3 days. I'm using IE.
CO.com has had a lot of these technical issues lately.
But when searching for flights and prices any search that uses "Search for Lower Fares +/- 3 Days" and/or "Search Nearby Airports", returns the error "The webpage cannot be found"
this has been going on for about 3 days. I'm using IE.
CO.com has had a lot of these technical issues lately.
#65


Join Date: Apr 2004
Location: Texas
Programs: Mileage Plus Star Alliance
Posts: 381
co.com is still down for me over here in AMS. I have been trying to give CO some of my money and well......everytime I plug in the dates I get the same error on my Mac that the page does not exist, or there is an error.
I am using Safari on a Mac.
I am using Safari on a Mac.
#66




Join Date: Jul 2005
Location: SAT
Programs: UA-Gold, BA-Gold
Posts: 178
I am also surprised that this outage of Continental.com has been going on so long.
I logged a ticket (via continental.com web-form) on 30-May around 10PM.
I was trying to research B-fares to HKG. I have been receiving (variously) 'File not found', 'Gateway timed out', and just plain old 404 errors since that time.
(In addition to times when I just cannot logon to my OnePass username...)
The response to my ticket was that I should call 800-300-1547 to book my travel.
One (somewhat) interesting thing I noted was that at some point there is a long timeout while my browser is trying to access a site named 'p-as01.estara.com' . This site never responds, and I was thinking "hmm estara, E-Star Alliance, hmm"... but then I visited estara.com and saw that it concerns the 'click-to-call / click-to-chat' application.
I logged a ticket (via continental.com web-form) on 30-May around 10PM.
I was trying to research B-fares to HKG. I have been receiving (variously) 'File not found', 'Gateway timed out', and just plain old 404 errors since that time.
(In addition to times when I just cannot logon to my OnePass username...)
The response to my ticket was that I should call 800-300-1547 to book my travel.
One (somewhat) interesting thing I noted was that at some point there is a long timeout while my browser is trying to access a site named 'p-as01.estara.com' . This site never responds, and I was thinking "hmm estara, E-Star Alliance, hmm"... but then I visited estara.com and saw that it concerns the 'click-to-call / click-to-chat' application.
#67

Join Date: Nov 2005
Location: Austin, TX
Programs: DL Silver - 1MM, UA Premier 1K, Hilton Gold, IHG Platinum, Marriott Gold, Hyatt
Posts: 99
Me, too...
Try to log in.. either it will not accept my OP#/password.. or when it does, I have 0 miles and no reservations!
Come on CO IT.. let's get it going!! I'm trying to GIVE you money!!
Come on CO IT.. let's get it going!! I'm trying to GIVE you money!!
Last edited by AustinWeatherGuy; Jun 2, 2009 at 2:45 pm Reason: corrected
#68
Join Date: Jan 2006
Location: SAN & LHR
Programs: UA-Plat (MM)/BA-Silver/DL-Plat/ICON-Royal Ambassador/Hyatt Gold
Posts: 61

It's been down again for me...it kept on failing and then I got logged in again, picked my flights and then dropped me out at the last minute. Very annoying trying to finalise some flights tonight too When I went back to it, all my details had disappeared, including my Travel Club amounts and my flights that I have for the future.
#70
Join Date: Oct 2005
Programs: CO Platt,Hilton Dmnd,Marriott Platt,Hertz Presidents Circle,Avis Preferred Select
Posts: 313
#71
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Will they give 100% EQM and waive fees to those who book on the phone during this outage?
#72


Join Date: Feb 2005
Location: DFW (frmrly-AUS-Austin, TX)
Programs: AA(2MM)-Plt, HH-Gld, HY-Glb, ICAmb-Plt, SPG-Plt (Life), AMEX-Plt
Posts: 801
#73
Join Date: Oct 2005
Programs: CO Platt,Hilton Dmnd,Marriott Platt,Hertz Presidents Circle,Avis Preferred Select
Posts: 313
The OnePass agent told me they are being flooded with customer calls; yet no e-mails or info from IT.
#74

Join Date: Nov 2005
Location: Austin, TX
Programs: DL Silver - 1MM, UA Premier 1K, Hilton Gold, IHG Platinum, Marriott Gold, Hyatt
Posts: 99
Come on, Channa!!! You're asking for WAY too much!!!
#75


Join Date: May 2003
Location: San Antonio, Tx
Programs: UA gold, AA Plat, HHonors diamond, DL DM
Posts: 705
Not that the geographic location of login matters, but I have been trying to make a reservation on Co.com from Brazil and it is a no go. (I get lots of ads in Portuguese on FT, however when I login.)

