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you guys having problems with continental.com?

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you guys having problems with continental.com?

 
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Old Jun 2, 2009 | 12:23 pm
  #61  
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it works again. they also lowered SFO prices by 40 (7/2-7/6) so I jumped on. For some reason when I went into edit traveler (I wanted to see if they took full middle names for a new traveler, though I was getting the ticket just for myself) I got an error. I started over, booked it, and to my horror got 3 sets of confirmation numbers under manage reservations! Luckily a call to the elite desk got the other two canceled.
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Old Jun 2, 2009 | 12:36 pm
  #62  
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I had been having same problems past couple of days.

This AM I was able to check in for IAH-SEA-YEG (24 hr window) with absolutely no problems ! ^
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Old Jun 2, 2009 | 12:42 pm
  #63  
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I booked a ticket for Plus1 and it said it couldn't log him (was logging in as him) in, then showed me as logged in, then morphed into him. (I was not open in another window at this point). Booked his ticket after many errors and all CC info being gone (in addition to all of his personal info being gone i.e. name, phone #, CO FF# etc). Called Co.com to finish res after many errors and voila, it booked - 2 confirmation #s. Seat assignments gone as well. I have 10 additional tickets to book but there is no way I'm doing it until co.com is fixed. My patience level just isn't that good.
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Old Jun 2, 2009 | 12:51 pm
  #64  
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The webpage cannot be found

I have no problem logging & viewing all my acct info...

But when searching for flights and prices any search that uses "Search for Lower Fares +/- 3 Days" and/or "Search Nearby Airports", returns the error "The webpage cannot be found"

this has been going on for about 3 days. I'm using IE.

CO.com has had a lot of these technical issues lately.
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Old Jun 2, 2009 | 1:35 pm
  #65  
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Join Date: Apr 2004
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co.com is still down for me over here in AMS. I have been trying to give CO some of my money and well......everytime I plug in the dates I get the same error on my Mac that the page does not exist, or there is an error.

I am using Safari on a Mac.
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Old Jun 2, 2009 | 2:11 pm
  #66  
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I am also surprised that this outage of Continental.com has been going on so long.
I logged a ticket (via continental.com web-form) on 30-May around 10PM.
I was trying to research B-fares to HKG. I have been receiving (variously) 'File not found', 'Gateway timed out', and just plain old 404 errors since that time.
(In addition to times when I just cannot logon to my OnePass username...)

The response to my ticket was that I should call 800-300-1547 to book my travel.

One (somewhat) interesting thing I noted was that at some point there is a long timeout while my browser is trying to access a site named 'p-as01.estara.com' . This site never responds, and I was thinking "hmm estara, E-Star Alliance, hmm"... but then I visited estara.com and saw that it concerns the 'click-to-call / click-to-chat' application.
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Old Jun 2, 2009 | 2:18 pm
  #67  
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Join Date: Nov 2005
Location: Austin, TX
Programs: DL Silver - 1MM, UA Premier 1K, Hilton Gold, IHG Platinum, Marriott Gold, Hyatt
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Me, too...

Try to log in.. either it will not accept my OP#/password.. or when it does, I have 0 miles and no reservations!
Come on CO IT.. let's get it going!! I'm trying to GIVE you money!!

Last edited by AustinWeatherGuy; Jun 2, 2009 at 2:45 pm Reason: corrected
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Old Jun 2, 2009 | 2:22 pm
  #68  
 
Join Date: Jan 2006
Location: SAN & LHR
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Posts: 61

It's been down again for me...it kept on failing and then I got logged in again, picked my flights and then dropped me out at the last minute. Very annoying trying to finalise some flights tonight too When I went back to it, all my details had disappeared, including my Travel Club amounts and my flights that I have for the future.
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Old Jun 2, 2009 | 2:28 pm
  #69  
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Spoke too soon...

Originally Posted by milesmilesmiles
although it is slooooooooooow.
Now can access reservation infomation, but zero balances for account information

Paging CO Insider...although I guess he is a little busy now
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Old Jun 2, 2009 | 2:36 pm
  #70  
 
Join Date: Oct 2005
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Originally Posted by milesmilesmiles

Paging CO Insider...although I guess he is a little busy now

Why do I feel like we are calling Kazoo?
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Old Jun 2, 2009 | 2:47 pm
  #71  
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Will they give 100% EQM and waive fees to those who book on the phone during this outage?
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Old Jun 2, 2009 | 2:54 pm
  #72  
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Originally Posted by AustinWeatherGuy
Try to log in.. either it will not accept my OP#/password.. or when it does, I have 0 miles and no reservations!
Come on CO IT.. let's get it going!! I'm trying to GIVE you money!!
Ditto here! Frustrating. Now I've tried several times I'm probably locked out as well
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Old Jun 2, 2009 | 3:00 pm
  #73  
 
Join Date: Oct 2005
Programs: CO Platt,Hilton Dmnd,Marriott Platt,Hertz Presidents Circle,Avis Preferred Select
Posts: 313
The OnePass agent told me they are being flooded with customer calls; yet no e-mails or info from IT.
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Old Jun 2, 2009 | 3:01 pm
  #74  
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Come on, Channa!!! You're asking for WAY too much!!!
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Old Jun 2, 2009 | 3:07 pm
  #75  
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Not that the geographic location of login matters, but I have been trying to make a reservation on Co.com from Brazil and it is a no go. (I get lots of ads in Portuguese on FT, however when I login.)
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