you guys having problems with continental.com?
Jun 1, 2009 | 1:33 pm
#16
Join Date: Oct 2000
Posts: 2,657
I need to book a flight and I can't.
I have tried several times.
Very annoying.
I have tried several times.
Very annoying.
Jun 1, 2009 | 1:35 pm
#17
Join Date: Aug 2005
Location: NY
Programs: The local deli gives me 1 free sandwich after I buy 10
Posts: 4,046
I'm not able to get in to co.com either.
However, I am signed up for the preview program and was able to log in to http://preview.continental.com just fine
However, I am signed up for the preview program and was able to log in to http://preview.continental.com just fine
This is helpful, I'll try it.
Jun 1, 2009 | 1:38 pm
#18
Join Date: Aug 2005
Location: NY
Programs: The local deli gives me 1 free sandwich after I buy 10
Posts: 4,046
Jun 1, 2009 | 1:41 pm
#19
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
just signed on to the regular co.com site. All my onepass info/summary is there, but the blue filler bar with elite status progression is all empty (it still shows my current EQM/RDM miles correctly).
Can't get into the preview site
Can't get into the preview site
Jun 1, 2009 | 1:51 pm
#20
Join Date: Sep 2008
Location: SAN
Programs: CO Plat, DL Trash, SPG Fakie Gold
Posts: 81
Same thing here - can't log in and requests that I call the OnePass Service Desk 
- guess I'll just have to wait it out
- guess I'll just have to wait it out
Jun 1, 2009 | 2:03 pm
#21
FlyerTalk Evangelist
Join Date: Feb 2007
Location: PDX
Programs: AS Titanium, Marriott Lifetime Plat, UA Gold
Posts: 11,594
Do you know something we don't? The site has been on the fritz since at least 8:30pm CST yesterday, I noticed the inability to book tickets then. This morning I could login to my account until around 9:30am CST.
Jun 1, 2009 | 2:04 pm
#22
FlyerTalk Evangelist
Join Date: Oct 2006
Location: IAH
Posts: 13,531
June 1, 2009 - the official birth of continental.bomb!
Jun 1, 2009 | 2:06 pm
#23
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
I cant check in 
Jun 1, 2009 | 2:16 pm
#24
Join Date: Feb 2008
Location: Spring, TX
Programs: UA Silver, AA, Delta, SPG Gold, Marriott Sil., Hilton Gold, Hyatt Platinum, PC Platinum Ambassador
Posts: 285
I wish I would have checked this thread first today. I bought two tickets from IAH to CLT. I bought mine first and received one confirmation and one itinerary and receipt. I purchased my wife's second (slightly different travel dates) and she received one confirmation and three itinerary's and receipts were generated. I called the elite line and they told me that yes...she had three separate e-tix and they didn't know why.
Jun 1, 2009 | 2:27 pm
#25
Join Date: Aug 2005
Location: NY
Programs: The local deli gives me 1 free sandwich after I buy 10
Posts: 4,046
A plug for co.com and their web team....
I use CO.com every day and face very few problems. When I do (when maintenance is necessary, doing whatever web people do) it usually does not last long. Credit cards info gone, passengers list gone, no miles, no status anymore, etc. That usually indicates they are doing a little maintenance.
I've sent list of problem items to continental and always recieve a response. Even a few phone calls to get a better description of what is the issue at hand. No other website, airline or not has treated me this good. I don't believe I am the only one who has experienced good web help from CO.
Currently, as I mentioned I first noticed it at 2:30 pm et, I bought 5-7 tickets today until that point. Thereafter, using preview site I've bought 4 tickets.
Compared to other airline sites (bomb) co.com rocks.
Of course, if I was not able to log in since last night and was unable to buy tickets I'd be upset too
I think I send these comments over to the preview.continental.com Comments for Web Product Team as a compliment since it has been awhile since I have complimented them
Jun 1, 2009 | 2:45 pm
#26
Join Date: Jun 2005
Location: EWR
Programs: Marriott Bonvoy Lifetime Gold (Current Platinum), United Mileage Plus, Avis Preferred
Posts: 850
Seems to have cleared up
I have been having problems since 1 PM ET. I could not log in, but now I am logged in and ready to conduct my business. All my miles and reservations are intact.
Jun 1, 2009 | 2:45 pm
#27
Join Date: Oct 2008
Location: Austin, TX
Programs: CO (Plat), DL (Plat), F9 (Ascent), HH (Silver), Marriott (Plat), SPG, Hyatt (Plat), National (Exec)
Posts: 40
FWIW, Trip Alerts seem to be functioning normally. Just got mine for tonight's flight.
Jun 1, 2009 | 3:22 pm
#28
Join Date: Jan 2007
Posts: 282
you think they'll give us 500 miles for the inconvenience? 
Jun 1, 2009 | 3:32 pm
#29
Join Date: Mar 2009
Location: Lot et Garonne, France
Programs: Hertz Gold, BAEC, FR Top Tier
Posts: 239
Jun 1, 2009 | 4:29 pm
#30
Join Date: Apr 2004
Location: Austin, TX
Programs: UA 1K MM; Marriott Platinum Premier; HH Diamond; Hertz President's Circle; Avis PS; AMEX Plat
Posts: 1,008
It's down again. 