Non-TypiCAL F/A

I was wondering if you could clear something up for me. As a junior F/A in the international base, I will be seeing LHR quite often. The last time I was there we did not have Fast Track passes to give out to our BF passengers arriving in LHR. I happened to be at the door we deplaned from, and asked the concierge if they were available and was advised no. My friend who was on the trip e-mailed the company on this and never got a response.

Are they now giving the Fast Track passes out in-bound to LHR? If so, when were they given to you? (at check-in in EWR, on the plane, or by the concierge meeting the plane in LHR). Also someone mentioned they did this in LGW, and I have never heard of Fast Track before going to LHR (and I practically lived at LGW this winter )

Thank you for any information any of you can provide. I will try e-mailing the company on this myself and see if I can get a set policy (or maybe CO Insider can chime in).

Pinky

Hi Non-TypiCAL F/A, I was given the Fast Track sticker on my BP in LHR. I didn't interact with the concierge at all as I did not fly in BF this time (shocker for me - but it was actually fine - empty rows and all). At the check-in line in LHR, the kiosks were not printing. Most of the people using the kiosks had to check in luggage anyway, so they proceeded to the long line. Since I had nothing to check in, I really did not want to queue up. Also, the kind CO agents manning the line told me I could take an earlier flight (I was doing a MR) and offered to make sure the seat I wanted was available if I switched flights (it wasn't). One of them went up and printed my BP for me and came back with a Fast Track sticker. I did not ask for it - he just gave it to me. That's the story. I'm sure it was a combination of my Platinum status and my always kind attitude...

EWR ATC Hold

I think Non-TypiCAL F/A was asking about FastTrack immigration stickers. These are different from the FastTrack security stickers. It seems from a variety of people that its possible (and perhaps likely) that when checking in, you'll get the FastTrack Security stickers as an elite (and I'm pretty sure its a certainty in BF). The real question is whether Continental will be able to offer the FastTrack immigration (if you fly VS or BA you get them in J/F), which gives you a supposedly shorter line through immigration (which in the morning can be useful).

CO 1E

I do not recall ever having received a Fast Track immigration sticker inbound to London on CO, even when traveling BF. Then again, I do not believe LGW South even have a Fast Track immigration/customs line; don't know about LGW North. LHR does have Fast Track inbound immigration, of course, and VS always gives J passengers Fast Track passes inbound.

Pinky

I never received a Fast Track immigration sticker traveling BF to/from LGW on CO.

sdm1130

Same here. I also did not see a FastTrack immigration lane at LGW.

CO 1E

I received multiple Fast Track stickers when traveling in BF and coach (sometimes) from LGW. Fast Track security at LGW South departures was spotty for a long time - it was closed around the time of the liquids ban, then would be open on some days, closed on others, etc. I think they finally reopened it permanently, but I'm not sure. LGW South never had, to my knowledge, Fast Track immigration upon arrival.

Every time I have flown VS into LHR, however, Fast Track immigration (inbound) and security (outbound) have been open.

kwsunset

I tried this promo as well and it did not work. So I called Electronic support. They couldn't make it work, so they called One Pass who said it was for UK pax. I explained that was not what it says. Back on hold for 15 minutes. Finally, One Pass flagged my account and said they will issue double miles when my trip is complete May 17. A lot of work but I hope worth it.

Pinky

hmm - It allowed me to register. Odd that you were told it is for UK pax when it appears on OnePass News & Offers (at least for me) and does not list that in the Ts & Cs....

Vulcan

It allowed me to register on line. It even flagged that I was already registered when I tried doing it again in anticipation of my EWR-LHR Wednesday night.

Eadward

I've previously flown CO BF into LGW and received Fasttrack immigration coupons. A big time saver.

I've now flown CO28 2 x into LHR and didn't receive Fasttrack either time. I asked about it both times and the FA were fairly clueless about the whole thing. Needless to say upon waiting in the immigration line for nearly an hour each time I wasn't pleased.

I did get a Fasttrack security sticker on CO29 return at LHR. On flying out the second time on CO29 I asked the LHR based concierge about Fasttrack on the inbound CO28. She replied that CO can't offer Fasttrack for inbound LHR immigration until the contract for that service is renegotiated after BA vacates T4. Apparently BA's T5 misadventures are keeping them from vacating T4 on time, and BA still runs the Fasttrack service, and CO is not part of it. She said that they estimate that BA will leave T4 in June and that CO will be able to offer Fasttrack after that.

Thought I'd pass this on ...

sbm12

Welcome to FlyerTalk!!

Asking the FAs is likely to get you about as much as you got, which is not too much. It is interesting to hear that BA has the ability to control/sell the FastTrack access, though I am not all the surprised considering that BA and BAA are pretty well attached at the hip these days. I wouldn't hold your breath on BA leaving T4; I've planned around the issue by choosing alternate airports for my upcoming trip to the UK.

tht

Does anyone know if this just RDM or EQM's as well?

tht

Xyzzy

It's RDM. If it had been EQM many of us would have been to LHR quite a few more times by now

tht

Also will this apply to VS flights (LHR-EWR) with a code share?

tht