Originally Posted by Hartmann (Post 12642195)

Since I am already at the Embassy Suites do I forfeit the $200 and two free nights? Or should I bring it up when I get back there tomorrow?

Originally Posted by ConciergeMike (Post 12642201)

I'm in, unless Mackieman takes his rightful dibs.

Originally Posted by ConciergeMike (Post 12642236)

The language in the T&C's does not have a time value attached to it. If I were you, "I was upset and genuinely forgot last night, but I'm here to resume my stay as intended and invoke this benfit according to your program guidelines."

Originally Posted by icurhere2 (Post 12642238)

I'll keep y'all in the help queue - I expect to have something every few weeks.

Originally Posted by ConciergeMike (Post 12642250)

Publishing to avoid perishing already? ^

Originally Posted by ConciergeMike (Post 12642236)

The language in the T&C's does not have a time value attached to it. If I were you, "I was upset and genuinely forgot last night, but I'm here to resume my stay as intended and invoke this benefit according to your program guidelines."

Originally Posted by Olton Hall (Post 12642222)

Originally Posted by Linked Marriott Webpage, all the way at the bottom, last item

The Ultimate Reservation Guarantee: To be eligible, your Marriott Rewards membership number and a valid credit card number must be part of your reservation. If unable to honor reservation, the hotel will pay for your accommodations that night at a nearby comparable hotel and compensate the member for the inconvenience. Compensation varies by lodging brand (see below):

* At Marriott Hotels & Resorts; Renaissance Hotels & Resorts; Marriott Conference Centers; Marriott Vacation Club International; and Horizons by Marriott Vacation Club: Alternative accommodations, plus $200 and 2 free room certificates.

Originally Posted by Mackieman (Post 12642257)

Having a printed copy of said guidelines isn't a bad idea either; I find many front desk reps clueless.

Originally Posted by icurhere2 (Post 12642264)

Fixed that for you.

Originally Posted by Mackieman (Post 12642281)

The Grand Chateau is my LAS hotel of choice thanks to the expansive 1200sqft suites for $175 a night, heh.

Originally Posted by Mackieman (Post 12642291)

Hah, indeed. On the occasion that I get a manager it usually goes better but geez louise I've had some winners as night clerks over the years.

Originally Posted by Mackieman (Post 12642261)

That's a pretty nice editing job, Ted.