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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   The Penalty Box (https://www.flyertalk.com/forum/continental-onepass-pre-merger/710031-penalty-box.html)

Anglo Large Clawed Otter Aug 21, 2007 7:41 am
Originally Posted by Hartmann (Post 8266193)
Yeah, I called DL (ugh, this was an experience) and their explanation for not being able to do this is that I have to stay in each city for four hours otherwise the online Multi-City won't work for these types of things. It wants you to connect.

I did IAH-SLC-ATL-MSY-ATL-SLC-IAH for $490.40 all-in and it wouldn't allow it on any date. I didn't realize this earlier because I left the tab open on my purchase and didn't see the error.

This ended up being an hour long conversation with multiple people at DL and eventually I gave up. Maybe I'll try tomorrow. My dad and I were both looking forward to this.

Oh, and when they priced it on the phone it was $600+
Sounds like you got a phone agent that wasn't especially knowledgeable. Just because he or she couldn't get it done, shouldn't mean it's impossible. Nothing in the fare rules requires that you stop for four hours at each connecting point. Though I'm not 100% certain, a DL ticket office or knowledgeable agent should be able to book this. Here are the fare rules:

[KVS Availability Tool 2.9.1/Platinum - ZUJ: HOU-MSY/DL/HUPBV/421 USD]
Code:
INSTANT PURCHASE

[RULE APPLICATION AND OTHER CONDITIONS]
NORMAL FARES APPLICATION CLASS OF SERVICE THESE FARES APPLY FOR FIRST/BUSINESS/COACH
CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE ALSO
APPLIES TO JOINT TRANSPORTATION. CAPACITY LIMITATIONS VIA OTHER THAN
F-/C-/Y- TYPE FARES SEATS ARE LIMITED.

[ELIGIBILITY]
NO ELIGIBILITY REQUIREMENTS APPLY.

[DAY/TIME]
NO DAY/TIME TRAVEL RESTRICTIONS APPLY.

[SEASONALITY]
NO SEASONAL TRAVEL RESTRICTIONS APPLY.

[FLIGHT APPLICATION]
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING DL FLIGHTS
1 THROUGH 1904 DL FLIGHTS 1975 THROUGH 6502 DL FLIGHTS 6505 THROUGH 7749
DL FLIGHTS 7830 THROUGH 9999 IN COMBINATION WITH ONE OR MORE OF THE
FOLLOWING DL FLIGHTS 1 THROUGH 1904 DL FLIGHTS 1905 THROUGH 1974 DL
FLIGHTS 1975 THROUGH 9999. THE FARE COMPONENT MUST BE ON ONE OR MORE
OF THE FOLLOWING DL FLIGHTS 1 THROUGH 1904 DL FLIGHTS 1975 THROUGH
6502 DL FLIGHTS 6505 THROUGH 7749 DL FLIGHTS 7830 THROUGH 9999. NOTE
- TEXT BELOW NOT VALIDATED FOR AUTOPRICING. 1. NO DELTA SHUTTLE. 2. EXPRESSJET
/XE/ OPERATED FLIGHTS MUST CONNECT TO A DELTA FLIGHT.

[ADVANCE RESERVATIONS/TICKETING]
CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED.
TICKETING MUST BE COMPLETED BY MIDNIGHT 1 DAY AFTER RESERVATIONS
ARE MADE. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. STANDBY
IS NOT PERMITTED. SAME DAY CONFIRM/SDC - PASSENGERS HOLDING CONFIRMED
RESERVATIONS AND TICKETS MAY CONFIRM EARLIER/LATER SAME DAY FLIGHTS
BETWEEN SAME ORIGIN/DESTINATION/ STOPOVER POINTS.  NEW ITINERARY MAY
NOT BE CONFIRMED MORE THAN 3 HOURS PRIOR TO DEPARTURE TIME OF NEW OUTBOUND
FLIGHT. THE NEW ITINERARY MUST BE VALID FOR ORIGINAL FARE PURCHASED.
SEE PENALTIES/VOLUNTARY CHANGES FOR COMPLETE RULES AND RESTRICTIONS.

[MINIMUM STAY]
NO MINIMUM STAY REQUIREMENTS APPLY.

[MAXIMUM STAY]
NO MAXIMUM STAY REQUIREMENTS APPLY.

[STOPOVERS]
STOPOVERS ARE NOT PERMITTED AT INTERMEDIATE POINTS.

[TRANSFERS]
2 TRANSFERS PERMITTED IN EACH DIRECTION ANY COMBINATION OF THE FOLLOWING
- 2 ONLINE ON DL. FARE BREAK AND EMBEDDED SURFACE SECTORS NOT PERMITTED
ON THE FARE COMPONENT.

[COMBINATIONS]
ADD-ONS NOT PERMITTED. FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
WITH ANY FARE FOR ANY CARRIER IN ANY RULE AND TARIFF TO FORM SINGLE/DOUBLE
OPEN JAWS/2-COMPONENT ROUND TRIPS/ MULTI-COMPONENT CIRCLE TRIPS.
END-ON-END PERMITTED. VALIDATE ALL FARE COMPONENTS. TRAVEL MUST BE
VIA POINT OF COMBINATION. NOTE - THE CITY PAIRS BELOW ARE CONSIDERED
THE SAME POINT - BUR-SNA  BWI-WAS  FLL-MIA  LAX-BUR  LAX-ONT LAX-SNA
 NYC-EWR  OAK-SFO  OAK-SJC  ONT-BUR ONT-SNA  SFO-SJC

[BLACKOUT DATES]
NO BLACKOUT DATES APPLY.

[SURCHARGES]
IF THE FARE COMPONENT INCLUDES TRAVEL VIA HOU. OR IF THE FARE COMPONENT
INCLUDES TRAVEL VIA MEM. MISCELLANEOUS/OTHER SURCHARGE OF USD 4.19
WILL BE ADDED TO THE APPLICABLE FARE.

[ACCOMPANIED TRAVEL]
ACCOMPANIED TRAVEL NOT REQUIRED.

[TRAVEL RESTRICTIONS]
NO TRAVEL DATE RESTRICTIONS APPLY.

[SALES RESTRICTIONS]
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. EXTENSION OF TICKET VALIDITY
PERMITTED UNDER GUIDELINES SET FORTH BY CARRIER.  CONTACT CARRIER
FOR DETAILS.

[PENALTIES]
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. -CHANGES ARE PERMITTED
ANYTIME -ALL TKTS MUST BE REISSUED -CHANGES RESULTING IN A HIGHER FARE
MUST BE ADD COLLECTED AT THE TIME OF REISSUE -IF THE CHANGE RESULTS
IN A LOWER FARE THE DIFFERENCE MAY BE REFUNDED TO THE ORIGINAL FORM
OF PAYMENT WITHOUT PENALTY -SAME DAY CONFIRM/SDC- PSGRS HOLDING CONFIRMED
RESERVATIONS AND TKTS MAY CONFIRM TRAVEL FOR AN EARLIER/LATER
SAME DAY DL NONSTOP AND/OR CONNECTING FLIGHT/S BETWEEN THE SAME ORIGIN
AND DESTINATION AIRPORTS AT NO CHARGE. NOTE - A. SEAT INVENTORY MUST
BE AVAILABLE IN THE CABIN APPLICABLE TO THE FARE CHARGED. B. CHANGES
PERMITTED TO OUTBOUND OR CONTINUING/ RETURN FLIGHTS C. FLIGHTS/S AND
ROUTING MUST BE APPLICABLE FOR THE FARE CHARGED D. IF THE REQUESTED
CHANGE IS NOT APPLICABLE FOR THE FARE PURCHASED IE INVAILD ROUTING/
AIRPORT/FLIGHT NUMBER/DEPARTURE TIME/ETC- THE CUSTOMER MAY UPGRADE TO
A FARE THAT DOES PERMIT THOSE CHANGES USING NORMAL REISSUE PROCEDURES
AND PAYING ANY FARE DIFFERENCE E. IF THE CUSTOMER REQUESTS THE CHANGE
MORE THAN 3 HOURS PRIOR TO THE NEW FLIGHT DEPARTURE TIME THE CUSTOMER
CAN CONFIRM ON A DIFFERENT FLIGHT ON THE SAME DAY OF TICKETED TRAVEL
PAYING ANY APPLICABLE FARE DIFFERENCE TICKET REISSUE PROCEDURES I.CHANGES
TO OUTBOUND PORTION OF UNUSED TKTS A. ISSUE A NEW TKT - CANCEL
AND START OVER B. MUST USE CURRENT FARES C. VERIFY ALL RULES D. VALUE
OF ORIGINAL TICKET MAY BE APPLIED TOWARDS PURCHASE OF A NEW TICKET
II.CHANGES TO CONTINUING/RETURN OF UNUSED TKTS A.ATTEMPT TO KEEP THE
FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT
-MUST BE ABLE TO KEEP THE ORIGINAL FARES AS TICKETED FOR ALL FARE
COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL
TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED B. REPRICE KEEPING
OUTBOUND FARES AND REPLACING CONTINUING/RETURN FARE COMPONENTS USING
HISTORICAL FARES -CANNOT CHANGE ORIGIN/DESTINATION OF THE FIRST FARE
COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF ORIGINAL
TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY
C. ISSUE A NEW TKT - CANCEL AND START OVER -MUST USE CURRENT
FARES/VERIFY ALL RULES -VALUE OF ORIGINAL TKT MAY BE APPLIED TOWARD
PURCHASE OF A NEW TICKET III. CHANGES TO PARTIALLY USED TKTS NOTE - MUST
COMPLETE TRAVEL BY 1 YEAR FROM THE ORIGINAL TKT ISSUE DATE A.ATTEMPT
TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF
ANY FARE COMPONENT -MUST BE ABLE TO KEEP THE ORIGINAL FARES AS TICKETED
FOR ALL FARE COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE
OF THE ORIGINAL TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING
FARE COMBINABILITY B. REPRICE KEEPING FARES FOR FLOWN FARE COMPONENTS
AND REPLACE UNFLOWN FARE COMPONENTS USING HISTORICAL FARES
-MAY CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT EXCEPT FLOWN FARE
COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL
TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY
C.REPRICE REPLACING FARES FOR FLOWN FARE COMPONENTS WITH
HISTORICAL FARE/S IN AN EQUAL OR HIGHER BOOKING CLASS AND REPLACE UNFLOWN
FARE COMPONENTS USING HISTORICAL FARES -MAY CHANGE ORIGIN/DESTINATION
OF ANY FARE COMPONENT EXCEPT FOR FLOWN FARE COMPONENTS -USE HISTORICAL
FARES IN EFFECT ON THE DATE OF THE ORIGINAL TKT ISSUE -ALL OTHER
RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT
FARES FOR FLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE
AND BOOKING CLASS THAN THE ORIGINAL TKTD FARE -USE BOOKING CLASS HIERARCHY
WHEN REPLACING FARES FOR FLOWN FARE COMPONENTS THE HIERARCHY IS
ECONOMY CLASS - Y B M H Q K L U T BUSINESS CLASS - J C D I FIRST CLASS
- F A D. ISSUE A NEW TICKET -ORIGINAL TICKET HAS NO RESIDUAL VALUE
-CALCULATE NEW TICKET USING CURRENT FARES -VALIDATE ALL RULES  CANCELLATIONS
 PER TICKET CHARGE USD 100.00 FOR LOST TICKET. NOTE - TEXT BELOW
NOT VALIDATED FOR AUTOPRICING. NO SERVICE CHARGE WILL BE IMPOSED
FOR MILITARY PASSENGERS WHEN TRANSPORTATION IS PAID WITH A U.S. GOVERNMENT
TRANSPORTATION REQUEST FORM NO. 1169.

[HIP/MILEAGE EXCEPTIONS]
NO HIP OR MILEAGE EXCEPTIONS APPLY.

[TICKET ENDORSEMENTS]
TICKET ENDORSEMENT NOT REQUIRED.

[CHILDREN DISCOUNTS]
1ST INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - NO CHARGE. MUST BE ACCOMPANIED
ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER.
OR - INS/INFANT WITH A SEAT PSGR UNDER 2 - CHARGE 100 PERCENT OF THE
FARE. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY
ADULT PSGR.

[TOUR CONDUCTOR DISCOUNTS]
NO DISCOUNTS FOR TOUR CONDUCTORS.

[AGENT DISCOUNTS]
NO DISCOUNTS FOR SALE AGENTS.

[ALL OTHER DISCOUNTS]
NO DISCOUNTS FOR OTHERS.

[MISCELLANEOUS PROVISIONS]
NO PROVISIONS APPLY.

[FARE BY RULE]
NOT APPLICABLE.

[GROUPS]
NO GROUP PROVISIONS APPLY.

[TOURS]
NO TOUR PROVISIONS APPLY.

[VISIT ANOTHER COUNTRY]
NO VISIT ANOTHER COUNTRY PROVISIONS APPLY.

[DEPOSITS]
NO DEPOSIT PROVISIONS APPLY.

[NEGOTIATED FARES]
NOT APPLICABLE. IC.INTERNATIONAL CONSTRUCTION NOT A CONSTRUCTED FARE
In fact, the fare clearly states that there are no HIP/Mileage exceptions. I would use the general rule of thumb for dealing with phone agents that give you an unsatisfactory answer...call back (assuming it's worth your time and effort) :D

The $600 fare you were quoted doesn't appear to mesh with any of the published fares on the route (per KVS) - though that could be due to fare combination and there being no HUPBV fare availability on one or more of your segments. Perhaps they were unfamiliar with how to string together an itinerary like this, and got the tax calculation seriously out of whack, or some other unanticipated error. Remember that 99.9% of the time, phone agents (and even supervisors) are dealing with Ma & Pa Kettle attempting to book their once-yearly family excursion to MCO. It's a rare day when a Mileage Runner quotes fare rules to them and attempts to do something "weird" with a fare.

elll Aug 21, 2007 7:56 am
Originally Posted by theblakefish (Post 8266421)
This brings up a good question: Was Frank Lorenzo married?
He was married. Sharon owned her own business "Glassmen and Lorenzo". They lived on Willowick in RIver Oaks.

Hartmann Aug 21, 2007 7:59 am
Originally Posted by Anglo Large Clawed Otter (Post 8267920)
Sounds like you got a phone agent that wasn't especially knowledgeable. Just because he or she couldn't get it done, shouldn't mean it's impossible. Nothing in the fare rules requires that you stop for four hours at each connecting point. Though I'm not 100% certain, a DL ticket office or knowledgeable agent should be able to book this. Here are the fare rules:

[KVS Availability Tool 2.9.1/Platinum - ZUJ: HOU-MSY/DL/HUPBV/421 USD]
Code:
INSTANT PURCHASE

[RULE APPLICATION AND OTHER CONDITIONS]
NORMAL FARES APPLICATION CLASS OF SERVICE THESE FARES APPLY FOR FIRST/BUSINESS/COACH
CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE ALSO
APPLIES TO JOINT TRANSPORTATION. CAPACITY LIMITATIONS VIA OTHER THAN
F-/C-/Y- TYPE FARES SEATS ARE LIMITED.

[ELIGIBILITY]
NO ELIGIBILITY REQUIREMENTS APPLY.

[DAY/TIME]
NO DAY/TIME TRAVEL RESTRICTIONS APPLY.

[SEASONALITY]
NO SEASONAL TRAVEL RESTRICTIONS APPLY.

[FLIGHT APPLICATION]
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING DL FLIGHTS
1 THROUGH 1904 DL FLIGHTS 1975 THROUGH 6502 DL FLIGHTS 6505 THROUGH 7749
DL FLIGHTS 7830 THROUGH 9999 IN COMBINATION WITH ONE OR MORE OF THE
FOLLOWING DL FLIGHTS 1 THROUGH 1904 DL FLIGHTS 1905 THROUGH 1974 DL
FLIGHTS 1975 THROUGH 9999. THE FARE COMPONENT MUST BE ON ONE OR MORE
OF THE FOLLOWING DL FLIGHTS 1 THROUGH 1904 DL FLIGHTS 1975 THROUGH
6502 DL FLIGHTS 6505 THROUGH 7749 DL FLIGHTS 7830 THROUGH 9999. NOTE
- TEXT BELOW NOT VALIDATED FOR AUTOPRICING. 1. NO DELTA SHUTTLE. 2. EXPRESSJET
/XE/ OPERATED FLIGHTS MUST CONNECT TO A DELTA FLIGHT.

[ADVANCE RESERVATIONS/TICKETING]
CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED.
TICKETING MUST BE COMPLETED BY MIDNIGHT 1 DAY AFTER RESERVATIONS
ARE MADE. NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. STANDBY
IS NOT PERMITTED. SAME DAY CONFIRM/SDC - PASSENGERS HOLDING CONFIRMED
RESERVATIONS AND TICKETS MAY CONFIRM EARLIER/LATER SAME DAY FLIGHTS
BETWEEN SAME ORIGIN/DESTINATION/ STOPOVER POINTS.  NEW ITINERARY MAY
NOT BE CONFIRMED MORE THAN 3 HOURS PRIOR TO DEPARTURE TIME OF NEW OUTBOUND
FLIGHT. THE NEW ITINERARY MUST BE VALID FOR ORIGINAL FARE PURCHASED.
SEE PENALTIES/VOLUNTARY CHANGES FOR COMPLETE RULES AND RESTRICTIONS.

[MINIMUM STAY]
NO MINIMUM STAY REQUIREMENTS APPLY.

[MAXIMUM STAY]
NO MAXIMUM STAY REQUIREMENTS APPLY.

[STOPOVERS]
STOPOVERS ARE NOT PERMITTED AT INTERMEDIATE POINTS.

[TRANSFERS]
2 TRANSFERS PERMITTED IN EACH DIRECTION ANY COMBINATION OF THE FOLLOWING
- 2 ONLINE ON DL. FARE BREAK AND EMBEDDED SURFACE SECTORS NOT PERMITTED
ON THE FARE COMPONENT.

[COMBINATIONS]
ADD-ONS NOT PERMITTED. FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
WITH ANY FARE FOR ANY CARRIER IN ANY RULE AND TARIFF TO FORM SINGLE/DOUBLE
OPEN JAWS/2-COMPONENT ROUND TRIPS/ MULTI-COMPONENT CIRCLE TRIPS.
END-ON-END PERMITTED. VALIDATE ALL FARE COMPONENTS. TRAVEL MUST BE
VIA POINT OF COMBINATION. NOTE - THE CITY PAIRS BELOW ARE CONSIDERED
THE SAME POINT - BUR-SNA  BWI-WAS  FLL-MIA  LAX-BUR  LAX-ONT LAX-SNA
 NYC-EWR  OAK-SFO  OAK-SJC  ONT-BUR ONT-SNA  SFO-SJC

[BLACKOUT DATES]
NO BLACKOUT DATES APPLY.

[SURCHARGES]
IF THE FARE COMPONENT INCLUDES TRAVEL VIA HOU. OR IF THE FARE COMPONENT
INCLUDES TRAVEL VIA MEM. MISCELLANEOUS/OTHER SURCHARGE OF USD 4.19
WILL BE ADDED TO THE APPLICABLE FARE.

[ACCOMPANIED TRAVEL]
ACCOMPANIED TRAVEL NOT REQUIRED.

[TRAVEL RESTRICTIONS]
NO TRAVEL DATE RESTRICTIONS APPLY.

[SALES RESTRICTIONS]
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. EXTENSION OF TICKET VALIDITY
PERMITTED UNDER GUIDELINES SET FORTH BY CARRIER.  CONTACT CARRIER
FOR DETAILS.

[PENALTIES]
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. -CHANGES ARE PERMITTED
ANYTIME -ALL TKTS MUST BE REISSUED -CHANGES RESULTING IN A HIGHER FARE
MUST BE ADD COLLECTED AT THE TIME OF REISSUE -IF THE CHANGE RESULTS
IN A LOWER FARE THE DIFFERENCE MAY BE REFUNDED TO THE ORIGINAL FORM
OF PAYMENT WITHOUT PENALTY -SAME DAY CONFIRM/SDC- PSGRS HOLDING CONFIRMED
RESERVATIONS AND TKTS MAY CONFIRM TRAVEL FOR AN EARLIER/LATER
SAME DAY DL NONSTOP AND/OR CONNECTING FLIGHT/S BETWEEN THE SAME ORIGIN
AND DESTINATION AIRPORTS AT NO CHARGE. NOTE - A. SEAT INVENTORY MUST
BE AVAILABLE IN THE CABIN APPLICABLE TO THE FARE CHARGED. B. CHANGES
PERMITTED TO OUTBOUND OR CONTINUING/ RETURN FLIGHTS C. FLIGHTS/S AND
ROUTING MUST BE APPLICABLE FOR THE FARE CHARGED D. IF THE REQUESTED
CHANGE IS NOT APPLICABLE FOR THE FARE PURCHASED IE INVAILD ROUTING/
AIRPORT/FLIGHT NUMBER/DEPARTURE TIME/ETC- THE CUSTOMER MAY UPGRADE TO
A FARE THAT DOES PERMIT THOSE CHANGES USING NORMAL REISSUE PROCEDURES
AND PAYING ANY FARE DIFFERENCE E. IF THE CUSTOMER REQUESTS THE CHANGE
MORE THAN 3 HOURS PRIOR TO THE NEW FLIGHT DEPARTURE TIME THE CUSTOMER
CAN CONFIRM ON A DIFFERENT FLIGHT ON THE SAME DAY OF TICKETED TRAVEL
PAYING ANY APPLICABLE FARE DIFFERENCE TICKET REISSUE PROCEDURES I.CHANGES
TO OUTBOUND PORTION OF UNUSED TKTS A. ISSUE A NEW TKT - CANCEL
AND START OVER B. MUST USE CURRENT FARES C. VERIFY ALL RULES D. VALUE
OF ORIGINAL TICKET MAY BE APPLIED TOWARDS PURCHASE OF A NEW TICKET
II.CHANGES TO CONTINUING/RETURN OF UNUSED TKTS A.ATTEMPT TO KEEP THE
FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT
-MUST BE ABLE TO KEEP THE ORIGINAL FARES AS TICKETED FOR ALL FARE
COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL
TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED B. REPRICE KEEPING
OUTBOUND FARES AND REPLACING CONTINUING/RETURN FARE COMPONENTS USING
HISTORICAL FARES -CANNOT CHANGE ORIGIN/DESTINATION OF THE FIRST FARE
COMPONENT -USE HISTORICAL FARES IN EFFECT ON THE DATE OF ORIGINAL
TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY
C. ISSUE A NEW TKT - CANCEL AND START OVER -MUST USE CURRENT
FARES/VERIFY ALL RULES -VALUE OF ORIGINAL TKT MAY BE APPLIED TOWARD
PURCHASE OF A NEW TICKET III. CHANGES TO PARTIALLY USED TKTS NOTE - MUST
COMPLETE TRAVEL BY 1 YEAR FROM THE ORIGINAL TKT ISSUE DATE A.ATTEMPT
TO KEEP THE FARES AS TICKETED -CANNOT CHANGE ORIGIN/DESTINATION OF
ANY FARE COMPONENT -MUST BE ABLE TO KEEP THE ORIGINAL FARES AS TICKETED
FOR ALL FARE COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE
OF THE ORIGINAL TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING
FARE COMBINABILITY B. REPRICE KEEPING FARES FOR FLOWN FARE COMPONENTS
AND REPLACE UNFLOWN FARE COMPONENTS USING HISTORICAL FARES
-MAY CHANGE ORIGIN/DESTINATION OF ANY FARE COMPONENT EXCEPT FLOWN FARE
COMPONENTS -USE HISTORICAL FARES IN EFFECT ON THE DATE OF THE ORIGINAL
TKT ISSUE -ALL OTHER RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY
C.REPRICE REPLACING FARES FOR FLOWN FARE COMPONENTS WITH
HISTORICAL FARE/S IN AN EQUAL OR HIGHER BOOKING CLASS AND REPLACE UNFLOWN
FARE COMPONENTS USING HISTORICAL FARES -MAY CHANGE ORIGIN/DESTINATION
OF ANY FARE COMPONENT EXCEPT FOR FLOWN FARE COMPONENTS -USE HISTORICAL
FARES IN EFFECT ON THE DATE OF THE ORIGINAL TKT ISSUE -ALL OTHER
RULE DATA MUST BE VERIFIED INCLUDING FARE COMBINABILITY -REPLACEMENT
FARES FOR FLOWN FARE COMPONENTS MUST BE OF EQUAL OR HIGHER VALUE
AND BOOKING CLASS THAN THE ORIGINAL TKTD FARE -USE BOOKING CLASS HIERARCHY
WHEN REPLACING FARES FOR FLOWN FARE COMPONENTS THE HIERARCHY IS
ECONOMY CLASS - Y B M H Q K L U T BUSINESS CLASS - J C D I FIRST CLASS
- F A D. ISSUE A NEW TICKET -ORIGINAL TICKET HAS NO RESIDUAL VALUE
-CALCULATE NEW TICKET USING CURRENT FARES -VALIDATE ALL RULES  CANCELLATIONS
 PER TICKET CHARGE USD 100.00 FOR LOST TICKET. NOTE - TEXT BELOW
NOT VALIDATED FOR AUTOPRICING. NO SERVICE CHARGE WILL BE IMPOSED
FOR MILITARY PASSENGERS WHEN TRANSPORTATION IS PAID WITH A U.S. GOVERNMENT
TRANSPORTATION REQUEST FORM NO. 1169.

[HIP/MILEAGE EXCEPTIONS]
NO HIP OR MILEAGE EXCEPTIONS APPLY.

[TICKET ENDORSEMENTS]
TICKET ENDORSEMENT NOT REQUIRED.

[CHILDREN DISCOUNTS]
1ST INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - NO CHARGE. MUST BE ACCOMPANIED
ON ALL FLIGHTS IN THE SAME COMPARTMENT BY ADULT PSGR 12 OR OLDER.
OR - INS/INFANT WITH A SEAT PSGR UNDER 2 - CHARGE 100 PERCENT OF THE
FARE. MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME COMPARTMENT BY
ADULT PSGR.

[TOUR CONDUCTOR DISCOUNTS]
NO DISCOUNTS FOR TOUR CONDUCTORS.

[AGENT DISCOUNTS]
NO DISCOUNTS FOR SALE AGENTS.

[ALL OTHER DISCOUNTS]
NO DISCOUNTS FOR OTHERS.

[MISCELLANEOUS PROVISIONS]
NO PROVISIONS APPLY.

[FARE BY RULE]
NOT APPLICABLE.

[GROUPS]
NO GROUP PROVISIONS APPLY.

[TOURS]
NO TOUR PROVISIONS APPLY.

[VISIT ANOTHER COUNTRY]
NO VISIT ANOTHER COUNTRY PROVISIONS APPLY.

[DEPOSITS]
NO DEPOSIT PROVISIONS APPLY.

[NEGOTIATED FARES]
NOT APPLICABLE. IC.INTERNATIONAL CONSTRUCTION NOT A CONSTRUCTED FARE
In fact, the fare clearly states that there are no HIP/Mileage exceptions. I would use the general rule of thumb for dealing with phone agents that give you an unsatisfactory answer...call back (assuming it's worth your time and effort) :D

The $600 fare you were quoted doesn't appear to mesh with any of the published fares on the route (per KVS) - though that could be due to fare combination and there being no HUPBV fare availability on one or more of your segments. Perhaps they were unfamiliar with how to string together an itinerary like this, and got the tax calculation seriously out of whack, or some other unanticipated error. Remember that 99.9% of the time, phone agents (and even supervisors) are dealing with Ma & Pa Kettle attempting to book their once-yearly family excursion to MCO. It's a rare day when a Mileage Runner quotes fare rules to them and attempts to do something "weird" with a fare.
Thanks for the information. I am on hold with them right now. I tried multiple dates and received the error every time. The supervisor/coordinator that I spoke with told me that this is not how the online system works and that you cannot do "point-to-point".

The agent I am speaking to now is having a few problems it seems but she seems much more competent than the people I was working with last night.

Anglo Large Clawed Otter Aug 21, 2007 8:02 am
Originally Posted by Hartmann (Post 8268011)
Thanks for the information. I am on hold with them right now. I tried multiple dates and received the error every time. The supervisor/coordinator that I spoke with told me that this is not how the online system works and that you cannot do "point-to-point".

The agent I am speaking to now is having a few problems it seems but she seems much more competent than the people I was working with last night.
Best of luck. It's a shame the system doesn't let you book these online any longer. The original QUP fare that was a predecessor to this one was a breeze to book on Delta.com. Seems they got wise :D

colpuck Aug 21, 2007 8:02 am
Would it work if one booked it through orbitz et al?

Anglo Large Clawed Otter Aug 21, 2007 8:09 am
Originally Posted by colpuck (Post 8268027)
Would it work if or booked it through orbitz et al?
Dunno. I played around with a few dates on Orbitz, and it was kicking back $1800+ fares on multi-city search. Can't say that I searched too hard, as I'm fairly solidly booked with DL QUPs and mistake fares through at least March of next year. :D

Hartmann Aug 21, 2007 8:18 am
Originally Posted by Anglo Large Clawed Otter (Post 8268069)
Dunno. I played around with a few dates on Orbitz, and it was kicking back $1800+ fares on multi-city search. Can't say that I searched too hard, as I'm fairly solidly booked with DL QUPs and mistake fares through at least March of next year. :D
I am on the phone with a Delta.com support person now and he informed me that an 'A' class fare is unavailable for a part of my return, which is bumping up price. I told him to try different dates because there are 'A' fares showing for other ones but they still do not work.

I may try the 20-21 combination again.

Now he's giving me the 'point-to-point' B.S. telling me that the system doesn't want to do that. I told him that according to the fare rules there are no HIP restrictions on the flight. He's getting a coordinator.

Hartmann Aug 21, 2007 8:52 am
I'll call back later... :(

I played with it a little and did IAH-SLC then SLC-MSY (automatically connects in ATL) and got the same fare. Still wouldn't let me book it. They could not do it over the phone either.

colpuck Aug 21, 2007 8:57 am
Originally Posted by Anglo Large Clawed Otter (Post 8268069)
Dunno. I played around with a few dates on Orbitz, and it was kicking back $1800+ fares on multi-city search. Can't say that I searched too hard, as I'm fairly solidly booked with DL QUPs and mistake fares through at least March of next year. :D
I am just over 8k away from gold, thought I would use this fare to put me over the top.

monitor Aug 21, 2007 8:58 am
I do not know if it has been discussed here, but in the case of IRROPS, DL may give you the bushwah that an HUP or QUP which shows as A on your record is really a coach fare with a courtesy upgrade and they are entitled to put you back in a coach seat (sometimes even when there are FC seats available) on an alternate flight without any compensation to you.

You must fight this resolutely because their Conditions of Carriage clearly identifies the A fare as "First Class Restricted." See page 25 and carry a copy of it with you. I have not personally been confronted with that situation but the DL flyers who have state that most of the time they have been able to retain the FC status by using this and standing firm.

colpuck Aug 21, 2007 9:03 am
Important saftey tip, I like it sir.

ElkeNorEast Aug 21, 2007 9:09 am
Cheap B'stards!!
 
Flew from ORD-IAH yesterday. Our 3.21pm flight was delayed til 4.45pm, finally took off after 5pm.

On Continental.com they indicate flight time as ~ 2 hrs 40 min. On board they say "flight time will be one hour and 58 minutes". Two minutes under the 2 hours required for a full meal service. So what do they give me at 5.45pm? A bloody cold plate, with that nasty salami. I wanted a bowl of soup.

Cheap b'stards. :mad:

CO 1E Aug 21, 2007 9:20 am
Originally Posted by ElkeNorEast (Post 8268454)
Flew from ORD-IAH yesterday. Our 3.21pm flight was delayed til 4.45pm, finally took off after 5pm.

On Continental.com they indicate flight time as ~ 2 hrs 40 min. On board they say "flight time will be one hour and 58 minutes". Two minutes under the 2 hours required for a full meal service. So what do they give me at 5.45pm? A bloody cold plate, with that nasty salami. I wanted a bowl of soup.

Cheap b'stards. :mad:
If you think that is bad, try the 8:30-ish pm CLE-SFO - a five hour flight with only a cold plate in F because it departs after normal "dinner hours." :td:

Anglo Large Clawed Otter Aug 21, 2007 9:28 am
Originally Posted by monitor (Post 8268398)
I do not know if it has been discussed here, but in the case of IRROPS, DL may give you the bushwah that an HUP or QUP which shows as A on your record is really a coach fare with a courtesy upgrade and they are entitled to put you back in a coach seat (sometimes even when there are FC seats available) on an alternate flight without any compensation to you.

You must fight this resolutely because their Conditions of Carriage clearly identifies the A fare as "First Class Restricted." See page 25 and carry a copy of it with you. I have not personally been confronted with that situation but the DL flyers who have state that most of the time they have been able to retain the FC status by using this and standing firm.
I have heard that UA agents regularly try this with their QUP fares as well. It has me nervous, as I shelled out $1500 for a MIA-ORD-HNL-DEN-SAT itin in F. I'm planning to take a full printout of the fare rules (which clearly state that it is a paid F fare), as well as a printout of the *S Profile on Involuntary Downgrades (which references QUPs as a first fare deserving of compensation in the event of a downgrade). However, even being armed with the facts doesn't mean much when it comes to UA employees, as frequent threads in the UA forum regarding drink chits at the IAD RCC can attest to.

If they try any shenanigans, I will do everything in my power to ensure that I'm not trapped down the back for an 8 hour ORD-HNL flight with no meal service (or any other segment, for that matter)

Anglo Large Clawed Otter Aug 21, 2007 9:29 am
Originally Posted by ElkeNorEast (Post 8268454)
Flew from ORD-IAH yesterday. Our 3.21pm flight was delayed til 4.45pm, finally took off after 5pm.

On Continental.com they indicate flight time as ~ 2 hrs 40 min. On board they say "flight time will be one hour and 58 minutes". Two minutes under the 2 hours required for a full meal service. So what do they give me at 5.45pm? A bloody cold plate, with that nasty salami. I wanted a bowl of soup.

Cheap b'stards. :mad:
Anyone know what AA and UA offer on this route in F?


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