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-   -   The Penalty Box (https://www.flyertalk.com/forum/continental-onepass-pre-merger/710031-penalty-box.html)

ConciergeMike Apr 1, 2009 6:36 pm


Originally Posted by colpuck (Post 11513627)
William Shatner's cover of "Common People" is amazing.

The only amazing things Shatner has ever done were James T. Kirk and Denny Crane. T.J. Hooker was overacted garbage.

CO 1E Apr 1, 2009 6:42 pm


Originally Posted by rolov (Post 11513546)
Thats the only reason I will keep flying CO , I should have plat soon , so LFMs need bumping up .

Same here - I will have Plat in two weeks, but will continue to fly CO to add to my LFM balance.

CO 1E Apr 1, 2009 6:44 pm

CO should pay me a consulting fee for all the guidance and training I have provided to Elite line reps over the past couple of years. :rolleyes:

ConciergeMike Apr 1, 2009 6:52 pm

Pittsburgh now up on NJ 5-1 -- color commentator: "The Devils have to hope that they have reached rock bottom." Gee, you think?

gbryan84 Apr 1, 2009 7:09 pm

Never thought I would ever say this but....A big ^ to AA tonight. I got an email saying that my flight to Houston for my wedding in June was changed by 3 1/2 hours so I called and asked what my options were. The rep said that I could change my flight with no charge so I agreed to change to an earlier flight and just take the entire day off. She obviously knew that I knew what I was doing (because of my creative routing) and asked my the fiancee's PNR for her one way back up to NYC. After we were done she said I see that your reservation notes this is your wedding weekend, congradulations, I have put you on full Y fare's so that you have a better chance of getting the upgrade with out using your sticker's :D

This was after I spent 45 minutes on the phone arguing with CO about the best fare guarantee I did a month ago and never got the $100 ETC's for. I ended up winning and she admitted she was wrong but it was still :rolleyes:

rolov Apr 1, 2009 7:14 pm


Originally Posted by CO 1E (Post 11513715)
CO should pay me a consulting fee for all the guidance and training I have provided to Elite line reps over the past couple of years. :rolleyes:

I hereby declare a payment of :rolleyes: bars to you .

MBM3 Apr 1, 2009 7:20 pm


Originally Posted by CO 1E (Post 11513715)
CO should pay me a consulting fee for all the guidance and training I have provided to Elite line reps over the past couple of years. :rolleyes:

I hear you on this point. It does get tiresome holding their hand, especially with reward reservations.

rolov Apr 1, 2009 7:23 pm


Originally Posted by MBM3 (Post 11513873)
I hear you on this point. It does get tiresome holding their hand, especially with reward reservations.

At least they sort of listen and we can get things done .

ConciergeMike Apr 1, 2009 7:23 pm

baglady: Castle DVD release confirmed, artwork and all.

ConciergeMike Apr 1, 2009 7:25 pm


Originally Posted by MBM3 (Post 11513873)
I hear you on this point. It does get tiresome holding their hand, especially with reward reservations.

Corporate training, schmorporate training.

sbm12 Apr 1, 2009 7:25 pm


Originally Posted by gbryan84 (Post 11513836)
This was after I spent 45 minutes on the phone arguing with CO about the best fare guarantee I did a month ago and never got the $100 ETC's for. I ended up winning and she admitted she was wrong but it was still :rolleyes:

CO - A great airline as long as you never have to call in.

CO 1E Apr 1, 2009 7:28 pm


Originally Posted by sbm12 (Post 11513896)
CO - A great airline as long as you never have to call in.

They are not always bad. I recently had several very positive experiences with elite line agents booking complex partner itineraries without the need for major hand-holding.

ConciergeMike Apr 1, 2009 7:34 pm


Originally Posted by CO 1E (Post 11513908)
They are not always bad. I recently had several very positive experiences with elite line agents booking complex partner itineraries without the need for major hand-holding.

Shhh. There are haters in the rest of the forum who will cry blasphemy at the mere mention of a good experience w/r/t anything to do with CO, and in some cases the thread must be arbitrarily approved to continue and declared a valid subject.

MBM3 Apr 1, 2009 7:48 pm

Overall, I have few complaints about CO when I need to call for something. There are some bad eggs, but there always will be in any organization.

Do I have any complaints? Absolutely, but I have pretty much decided that the grass is not always greener. E+ and SWUs at UA are very intriguing to me given my expected long haul travel in the years to come, but that would mean a lot of tiresome connections in ORD. My only real option is NW/DL and I am still undecided if that really would be much different, or at least different enough to make the big jump.

Plus1 Apr 1, 2009 7:51 pm


Originally Posted by belynch (Post 11509601)
No house closing today. It was just too perfect. Something having to do with the title company filing the wrong paper with their Dunkin' receipts or something equally ridiculous.

Isn't the entire reason they force us to use a title company is so all the complicated paperwork gets completed in a timely manner? We pay them a fortune to do the work and they're late, incomplete, often just plain wrong and yet they hold themselves not liable. :mad:

(Wow, that's a lot of anger I'm not quite sure where it came from. :confused:)


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