FAQ for Continental, OnePass and Life's Greater Mysteries
Jul 15, 2011, 10:00 pm
#91
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
The following website lists all hotel transfer partners:
http://www.continental.com/web/en-US...fer/hotel.aspx
How do I actually transfer miles to a hotel partner and are there any limits on the amounts transferred?
http://www.continental.com/web/en-US...fer/hotel.aspx
How do I actually transfer miles to a hotel partner and are there any limits on the amounts transferred?
Aug 16, 2011, 7:45 am
#92
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
I have a flight for which I am now inside of the the 72 hour window. It hasn't been upgraded, but the flight shows R8 (is that the equivalent of UA's NF?)
Should I have been upgraded? Will I be? Do I have a clue what I'm talking about? (I can answer that last one. No!
)TIA
Aug 20, 2011, 7:20 am
#93
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Still a CO newbie here (and matched to Gold based on UA 1P), and used to UA's UDU upgrade scheme....
I have a flight for which I am now inside of the the 72 hour window. It hasn't been upgraded, but the flight shows R8 (is that the equivalent of UA's NF?)
Should I have been upgraded? Will I be? Do I have a clue what I'm talking about? (I can answer that last one. No!)
TIA
I have a flight for which I am now inside of the the 72 hour window. It hasn't been upgraded, but the flight shows R8 (is that the equivalent of UA's NF?)
Should I have been upgraded? Will I be? Do I have a clue what I'm talking about? (I can answer that last one. No!
)TIA
Aug 20, 2011, 6:08 pm
#94
Join Date: Jan 2004
Location: Vancouver Island
Programs: UA G, *G, Global Entry, Marriott, Hilton, Fairmont, Hyatt, Starwood etc
Posts: 315
PDA site
Probably too late for the OP, but unlike UA, CO does post the priority of upgrades so at least you have SOME idea where you stand 48 hours before the flight. PDA.continental.com Of course it can change.
Aug 20, 2011, 10:18 pm
#95
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Thanks to you both 
The after-action report:
Three CO segments this week.
Segment 1 Was number one on the upgrade list until 10 minutes before the flight, then dropped to number 3. My exit row aisle seat, though, had no one in the middle.
Segment 2 Was Number one on the upgrade list until about 3 hours before, then dropped to number 3. Plane was almost full -- but I had exit row aisle and the only empty seat on the plane was next to me.
Segment 2 Was at least number 5 and sometimes dropped to number 7. No chance. Bulkhead aisle on a 737.
The after-action report:
Three CO segments this week.
Segment 1 Was number one on the upgrade list until 10 minutes before the flight, then dropped to number 3. My exit row aisle seat, though, had no one in the middle.
Segment 2 Was Number one on the upgrade list until about 3 hours before, then dropped to number 3. Plane was almost full -- but I had exit row aisle and the only empty seat on the plane was next to me.
Segment 2 Was at least number 5 and sometimes dropped to number 7. No chance. Bulkhead aisle on a 737.
Aug 20, 2011, 11:56 pm
#96
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Thanks to you both
The after-action report:
Three CO segments this week.
Segment 1 Was number one on the upgrade list until 10 minutes before the flight, then dropped to number 3. My exit row aisle seat, though, had no one in the middle.
Segment 2 Was Number one on the upgrade list until about 3 hours before, then dropped to number 3. Plane was almost full -- but I had exit row aisle and the only empty seat on the plane was next to me.
Segment 2 Was at least number 5 and sometimes dropped to number 7. No chance. Bulkhead aisle on a 737.
The after-action report:
Three CO segments this week.
Segment 1 Was number one on the upgrade list until 10 minutes before the flight, then dropped to number 3. My exit row aisle seat, though, had no one in the middle.
Segment 2 Was Number one on the upgrade list until about 3 hours before, then dropped to number 3. Plane was almost full -- but I had exit row aisle and the only empty seat on the plane was next to me.
Segment 2 Was at least number 5 and sometimes dropped to number 7. No chance. Bulkhead aisle on a 737.
Segement 3 perhaps
Aug 24, 2011, 10:55 pm
#97
Join Date: Apr 2011
Posts: 132
I see that CO does one way rewards now. Can I change a round trip flight to just one way (and get back the miles) or does that incur some sort of cancellation fee?
Also, has CO started doing miles & cash rewards, like UA does?
TIA!
Also, has CO started doing miles & cash rewards, like UA does?
TIA!
Sep 21, 2011, 10:09 pm
#98
Join Date: Apr 2006
Location: LHR/LGW
Programs: DL Gold, CO Silver
Posts: 1,036
Had a bit of a bump in the road with CO.
I'd booked a TATL trip out with UA and back with CO and used my UA FF number. Flights were all in K class. As I couldn't book the CO seats EWR MAN with UA I called CO and got got told in a very snotty manner that I wasn't entitled to elite seating. I pointed out I was elite with both CO and UA and qualified under either. The agent then told me she'd "forced" the elite seating through as she could see my UA number but there was no point in putting the card number in as "You don't get miles on K class". News to me -from what I could see on CO's site the flight qualified .
I wasn't goin g to argue as the agent had so much attitude but just asked the agent to add the number anyway as there were more reasons to have status showing than just miles. She told me she had -but when I got to EWR was told not to use the elite lane as I wasn't entitled. Turned out she hadn't bothered. Usually I wouldn't be fussed however as this was a few days after last month's hurricane there were lots of Op-Ups and chances are her inaction lost me any chance of this.
I've since credited the miles to UA -which credited within 24 hours of me requesting the mileage (the BD segment will no doubt take a lot longer).
Is there any point in mailing this to customer relations -Really it seems a little ridiculous that an agent can't understand that a frequent flyer number isn't just about miles. (Even though it appears she was also wrong about whether the flight qualified)
Is it worth taking this to customer relations ?
I'd booked a TATL trip out with UA and back with CO and used my UA FF number. Flights were all in K class. As I couldn't book the CO seats EWR MAN with UA I called CO and got got told in a very snotty manner that I wasn't entitled to elite seating. I pointed out I was elite with both CO and UA and qualified under either. The agent then told me she'd "forced" the elite seating through as she could see my UA number but there was no point in putting the card number in as "You don't get miles on K class". News to me -from what I could see on CO's site the flight qualified .
I wasn't goin g to argue as the agent had so much attitude but just asked the agent to add the number anyway as there were more reasons to have status showing than just miles. She told me she had -but when I got to EWR was told not to use the elite lane as I wasn't entitled. Turned out she hadn't bothered. Usually I wouldn't be fussed however as this was a few days after last month's hurricane there were lots of Op-Ups and chances are her inaction lost me any chance of this.
I've since credited the miles to UA -which credited within 24 hours of me requesting the mileage (the BD segment will no doubt take a lot longer).
Is there any point in mailing this to customer relations -Really it seems a little ridiculous that an agent can't understand that a frequent flyer number isn't just about miles. (Even though it appears she was also wrong about whether the flight qualified)
Is it worth taking this to customer relations ?
Sep 23, 2011, 11:49 am
#99
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Had a bit of a bump in the road with CO.
I'd booked a TATL trip out with UA and back with CO and used my UA FF number. Flights were all in K class. As I couldn't book the CO seats EWR MAN with UA I called CO and got got told in a very snotty manner that I wasn't entitled to elite seating. I pointed out I was elite with both CO and UA and qualified under either. The agent then told me she'd "forced" the elite seating through as she could see my UA number but there was no point in putting the card number in as "You don't get miles on K class". News to me -from what I could see on CO's site the flight qualified .
I wasn't goin g to argue as the agent had so much attitude but just asked the agent to add the number anyway as there were more reasons to have status showing than just miles. She told me she had -but when I got to EWR was told not to use the elite lane as I wasn't entitled. Turned out she hadn't bothered. Usually I wouldn't be fussed however as this was a few days after last month's hurricane there were lots of Op-Ups and chances are her inaction lost me any chance of this.
I've since credited the miles to UA -which credited within 24 hours of me requesting the mileage (the BD segment will no doubt take a lot longer).
Is there any point in mailing this to customer relations -Really it seems a little ridiculous that an agent can't understand that a frequent flyer number isn't just about miles. (Even though it appears she was also wrong about whether the flight qualified)
Is it worth taking this to customer relations ?
I'd booked a TATL trip out with UA and back with CO and used my UA FF number. Flights were all in K class. As I couldn't book the CO seats EWR MAN with UA I called CO and got got told in a very snotty manner that I wasn't entitled to elite seating. I pointed out I was elite with both CO and UA and qualified under either. The agent then told me she'd "forced" the elite seating through as she could see my UA number but there was no point in putting the card number in as "You don't get miles on K class". News to me -from what I could see on CO's site the flight qualified .
I wasn't goin g to argue as the agent had so much attitude but just asked the agent to add the number anyway as there were more reasons to have status showing than just miles. She told me she had -but when I got to EWR was told not to use the elite lane as I wasn't entitled. Turned out she hadn't bothered. Usually I wouldn't be fussed however as this was a few days after last month's hurricane there were lots of Op-Ups and chances are her inaction lost me any chance of this.
I've since credited the miles to UA -which credited within 24 hours of me requesting the mileage (the BD segment will no doubt take a lot longer).
Is there any point in mailing this to customer relations -Really it seems a little ridiculous that an agent can't understand that a frequent flyer number isn't just about miles. (Even though it appears she was also wrong about whether the flight qualified)
Is it worth taking this to customer relations ?
Oct 2, 2011, 2:10 am
#100
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,971
So same day confirm/standby on CO award tickets for same routing, o/d are permitted for later flights too? Or only earlier flights?
Oct 3, 2011, 4:35 pm
#101
Used to be 'thiti'
Join Date: Jul 2005
Location: Denver, CO
Programs: UA-PP 1MM, Hyatt-Globalist, Bonvoy-LT Titanium, Hertz-Pres Cir
Posts: 189
I am currently waitlisted for BF using my SWUs. If my upgrade is not cleared at T-24, which of the following pegging orders of the fare classes would Continental use?
Stated on this thread
Y, B, M, H, K, Q, U, V, G, W, E, S, T, N, L
Stated on Continental's website (Under Complimentary Upgrade)
Y,B, M, E, U, H, Q, V, W, S, T, L, K, G, N
Thank you!
Stated on this thread
Y, B, M, H, K, Q, U, V, G, W, E, S, T, N, L
Stated on Continental's website (Under Complimentary Upgrade)
Y,B, M, E, U, H, Q, V, W, S, T, L, K, G, N
Thank you!
Oct 3, 2011, 9:18 pm
#102
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
The second list is the more recent (and correct) order of priority for fares on CO.
Oct 7, 2011, 4:06 pm
#103
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,971
I'm going to answer my own question. You CANNOT same day confirm or standby to a later flight if it is not available online according to the CO agents. If it is up until two hours later, you can, but beyond that the ticket is no longer valid. This seems to be in stark contrast with Deltas same day confirm policy. Just thought I would share.
Oct 14, 2011, 8:32 pm
#104
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
I'm going to answer my own question. You CANNOT same day confirm or standby to a later flight if it is not available online according to the CO agents. If it is up until two hours later, you can, but beyond that the ticket is no longer valid. This seems to be in stark contrast with Deltas same day confirm policy. Just thought I would share.
Nov 5, 2011, 2:19 pm
#105
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,924
I just achieved Platinum status, how many companions can I get preferred coach seats for? Do they have to be on the same reservation? Thanks!
