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CO Policy on Overhead Bin Space

 
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Old Dec 5, 2005 | 7:46 pm
  #16  
 
Join Date: May 2004
Posts: 1,955
Official policy: it's a jungle in there ( Cabin). Who will vie to be king of the jungle? Could it be you...?

The fact is that more luggage should be checked for all kinds of reasons:speed up boarding and exiting, safety and security, less hassles for FA's and frustrated customers, quicker movement through security.

but until airlines find away to consitently get luggage out in a timely manner people won't check. I know that t DCA--my home airport--it always takes like 20-25 minutes. The fact is I can be home in that amount of time and at 10pm that's huge. So where is my incentive to check bags...?
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Old Dec 5, 2005 | 7:52 pm
  #17  
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Originally Posted by otralot
Official policy: it's a jungle in there ( Cabin). Who will vie to be king of the jungle? Could it be you...?

The fact is that more luggage should be checked for all kinds of reasons:speed up boarding and exiting, safety and security, less hassles for FA's and frustrated customers, quicker movement through security.

but until airlines find away to consitently get luggage out in a timely manner people won't check. I know that t DCA--my home airport--it always takes like 20-25 minutes. The fact is I can be home in that amount of time and at 10pm that's huge. So where is my incentive to check bags...?
^ ^ ^ Good post. I couldn't agree more. Here's the way they can do it: If you didn't buy a First Class or flexible (Y/H fare on CO) Coach ticket, you can't carry on a bag that won't fit under the seat in front of you. If you want to do so, it's $25 an item. No exceptions for elites.
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Old Dec 6, 2005 | 10:19 am
  #18  
 
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Originally Posted by UAL_Rulez
^ ^ ^ Good post. I couldn't agree more. Here's the way they can do it: If you didn't buy a First Class or flexible (Y/H fare on CO) Coach ticket, you can't carry on a bag that won't fit under the seat in front of you. If you want to do so, it's $25 an item. No exceptions for elites.
And how are you going to enforce this during the boarding process??
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Old Dec 6, 2005 | 10:36 am
  #19  
 
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Originally Posted by UAL_Rulez
^ ^ ^ Good post. I couldn't agree more. Here's the way they can do it: If you didn't buy a First Class or flexible (Y/H fare on CO) Coach ticket, you can't carry on a bag that won't fit under the seat in front of you. If you want to do so, it's $25 an item. No exceptions for elites.
So that means that every biz traveller with a roller bag will now have to check it? Um, ill pass on that one. Id rather wait an extra 8 minutes to get the plane boarded than wait an extra 25 for my bag. And I am flying to IAH today on an $800 r/t "K" fare, so to ask me to pay $25 more to check my bag that already fits in the overhead bin (the short way) is tantamount to highway robbery.
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Old Dec 6, 2005 | 11:17 am
  #20  
 
Join Date: Sep 2003
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Originally Posted by andrewsheehan
Yup I Agree, I carry on 100% even international, and I take the first bin near my row I see. Call me a jerk I don't care, ill be the jerk that passes you by at baggage claim
Then you'll be the one STILL waiting for your ride outside the terminal, as i walk up to my ride with my bags that just picked up from the carousel
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Old Dec 6, 2005 | 11:36 am
  #21  
 
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I guess if the process to get your bags was quicker and the time it takes was more consistent, maybe folks would bring less stuff on.

These days the carry on luggage is just out of control. I try really hard to manage the bins, but even turning and relocating and doing what I can , most flights, we end up checking a bag or two, sometimes more.

The ones that travel the most seem to do the least to help the situation. It amazes me when the elites come on first..those folks with seats scattered between the exit row fwd. They just throw their bags up any which way, the rollerboard, the overstuffed computer bag and the big wool coat.(exceptions to every rule) THEN the nicely folded suit jacket next to the luggage as if there is an imaginary bubble protecting the integrity of the jacket. I read this board and therefore I am VERY careful when touching or moving those special jackets let alone the other bags. MOST times I will ask if i can place it ON the rollerboard keeping it all nice and folded, yet people act SO put out. Like I am picking on them and trying to incovenience only them. Like I said there are exceptions, and believe me, the ones that try to arrange their items using the least space are noticed...THANK YOU!!!

Sometimes I want to just run to the back galley and give up. Folks are so ungrateful when I am trying to accomodate as much luggage as i can. And believe me, I dont need some huge "thank you so much". Just lose the 'tude when we are TRYING to help. The carry on issue is a huge catch 22, like most things in this industry. If everyone was indeed assigned space, there would not be enough space for everyone's carry-on luggage, unless each pax brought nothing larger than a backpack maybe.

Myself and other stews try to keep the FC bins closed and make sure ONLY F/C pax bags are stowed there, but you know what...Most often there is not enough room for all F/C travelers to have bin space when everyone brings a rollerboard, computer bag, and/or those SUPER GIANT folded over stuffed garment bags. Often the last few F/C pax who come on will not have space in F/C for their bags...and I know they are thinking that the bags in first are really from pax in the back...but NO, the first 5 F/C paz who rushed down at the start of boarding filled those bins all themselves! And then the reason the bins just beyond F/C are filled are the elites that rushed down after the F/C pax.

FYI, the company just put a little thing out trying to crack down on those FAs who bring on 5 shopping bags with their normal rollerboard & tote. They read this board and really do listen to you guys and gals!

Please do not read any ill will in this post...I think about you guys on this board EVERY flight. I want you guys to be happy...makes my day MUCH easier! I just wish I had the end all be all solution to the carry-on bag issue.

Last edited by mywifeisincoach; Dec 6, 2005 at 11:39 am
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Old Dec 6, 2005 | 12:45 pm
  #22  
 
Join Date: May 2004
Posts: 1,955
New idea: How about opening a secondary market for selling and trading bin space rights?

CO issues bin space rights electronically to each passenger. Then you trade them on ebay ( actually by rights for certain flights. When you get to the airport you input the rights given or purchased and then your BP has a code for the number of carryones you are allowed for that trip.

Let the games begin!!!
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Old Dec 6, 2005 | 12:58 pm
  #23  
 
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Just last week a guy in FC stowed 2 oversized rollerboards! I have no problem with the turf war/free-for-all, concerning bin space. But when did CO start to allow 2 rollerboards per customer?

Last edited by Facevalue; Dec 7, 2005 at 1:18 am
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Old Dec 6, 2005 | 4:16 pm
  #24  
 
Join Date: Sep 2003
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I wish that CAL would have lost the lawsuit over the sizing templates. That would save everyone a lot of headaches!!!
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Old Dec 7, 2005 | 1:13 am
  #25  
 
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mywifeisincoach--Please know that your efforts don't go unnoticed or unappreciated. I'm amazed at how graciously so many of you deal with some of the bad attitudes out there, and from elites who should know better!
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